The website makes it appear that you are ordering a sweater. However, you are getting a hoodie that is printed in the design of the sweater. It's ok, but nothing what it was described to be.
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The clothes advertised on cowboyhood look great nothing at all like what I received in the mail. All printed satiny feeling material. The sweater was w really nice and fuzzy warm and cute but the othe... See more
Company replied
I liked how the navigation on the website was easy to follow and I had no problems when going back n forth to items on other pages while not losing my original place completely at an item of intrest.... See more
Company replied
The selections were great and so unique but due to the various items the search feature is not very helpful. Tried searching for items for women only and it still brought up items for men. Sizing is... See more
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2.9
Average
618 reviews
Replied to 45% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Low quality garbage
Terrible company. What they advertise IS NOT what you receive. Products look high end but they are 100% Temu quality. Do not fall for this scam of a company. If I could get my money back, I would.
November 16, 2025
Unprompted review
Reply from Cowboyhood
Dear Krista Richardson,
Thank you very much for your feedback. We are also sorry to hear about your negative experience with our product. We value customer feedback highly, and your comments are very important to us in ensuring improvements to our products and services.
We would like to help you resolve this issue. Could you please contact our after-sales customer service at service@cowboyhood.com and provide photos of the product you received so that we can verify and resolve your problem? We are committed to finding a satisfactory solution, whether it is a refund, exchange, or any other way that can resolve your issue.
Thank you for bringing this to our attention, and we apologize again for any inconvenience caused.
Very attractive products at a great…
Very attractive products at a great price!, check out was a breeze
November 15, 2025
Unprompted review
Reply from Cowboyhood
Dear Dennis Kester,
Thank you so much for your feedback.
We will continue to work hard to make every customer satisfied with our service and products.
Best Wishes
EZ to order
EZ to order. I can't wait to try mine on when it gets here.
November 15, 2025
Unprompted review
Reply from Cowboyhood
Dear DENNIS ROONEY,
Thank you so much for your feedback.
We will continue to work hard to make every customer satisfied with our service and products.
Best Wishes
Need more information on shipping time.
November 15, 2025
Unprompted review
Reply from Cowboyhood
Dear Gillian Zarek，
Thank you so much for your feedback.
We will continue to work hard to make every customer satisfied with our service and products.
Best Wishes
very fast sigh up great products
November 15, 2025
Unprompted review
Reply from Cowboyhood
Dear dennis,
Thank you so much for your feedback.
We will continue to work hard to make every customer satisfied with our service and products.
Best Wishes
Total bait and Switch!!!
Total bait and Switch!!!! Articles received looks NOTHING like what I ordered. Cheap childrens Halloween costume material!!
November 13, 2025
Unprompted review
Reply from Cowboyhood
Dear Robin Mason,
Thank you very much for your feedback. We are also sorry to hear about your negative experience with our product. We value customer feedback highly, and your comments are very important to us in ensuring improvements to our products and services.
We would like to help you resolve this issue. Could you please contact our after-sales customer service at service@cowboyhood.com and provide photos of the product you received so that we can verify and resolve your problem? We are committed to finding a satisfactory solution, whether it is a refund, exchange, or any other way that can resolve your issue.
Thank you for bringing this to our attention, and we apologize again for any inconvenience caused.
I ordered a sweater from there paid…
I ordered a sweater from there paid more for expedited. Shipping still took over three weeks to get to me and the quality of the sweater was trash and look nothing like the picture they would only give me a coupon to get scammed again. Do not buy from this company.
September 18, 2025
Unprompted review
Reply from Cowboyhood
Dear Cameron Mortensen,
Thank you very much for your feedback. We are also sorry to hear about your negative experience with our product. We value customer feedback highly, and your comments are very important to us in ensuring improvements to our products and services.
We would like to help you resolve this issue. Could you please contact our after-sales customer service at service@cowboyhood.com and provide photos of the product you received so that we can verify and resolve your problem? We are committed to finding a satisfactory solution, whether it is a refund, exchange, or any other way that can resolve your issue.
Thank you for bringing this to our attention, and we apologize again for any inconvenience caused.
Great selection of products. Easy to order
Easy to order, great selection of products,
November 13, 2025
Unprompted review
Reply from Cowboyhood
Dear Michael,
Thank you so much for your feedback.
We will continue to work hard to make every customer satisfied with our service and products.
Best Wishes
FRAUD ALERT
DO NOT BUY! FRAUD ALERT, FRAUD ALERT, FRAUD ALERT. DO NOT ORDER FROM A COMPANY THAT HAS NO CONTACT INFORMATION EITHER. HAD TO CHOOSE A STAR TO LEAVE A MESSAGE.
November 10, 2025
Unprompted review
Reply from Cowboyhood
Dear Angela May,
Thank you very much for your feedback. We are also sorry to hear about your negative experience with our product. We value customer feedback highly, and your comments are very important to us in ensuring improvements to our products and services.
We would like to help you resolve this issue. Could you please contact our after-sales customer service at service@cowboyhood.com and provide photos of the product you received so that we can verify and resolve your problem? We are committed to finding a satisfactory solution, whether it is a refund, exchange, or any other way that can resolve your issue.
Thank you for bringing this to our attention, and we apologize again for any inconvenience caused.
Avoid CowboyHood at all costs.
Avoid CowboyHood at all costs.
This company is a scam. The “knitted sweater” I ordered was actually a cheap printed hoodie that looked absolutely nothing like the ad. The photos on the website are completely deceptive and do not represent the product at all.
When I reached out about the problem, CowboyHood refused a proper refund, told me to ship it back to China at my cost, and tried to give me a tiny coupon instead. It’s clear from other reviews that this is a pattern.
Avoid CowboyHood at all costs.
November 1, 2025
Unprompted review
Reply from Cowboyhood
Dear Rachael Johnson,
Thank you very much for your feedback. We are also sorry to hear about your negative experience with our product. We value customer feedback highly, and your comments are very important to us in ensuring improvements to our products and services.
We would like to help you resolve this issue. Could you please contact our after-sales customer service at service@cowboyhood.com and provide photos of the product you received so that we can verify and resolve your problem? We are committed to finding a satisfactory solution, whether it is a refund, exchange, or any other way that can resolve your issue.
Thank you for bringing this to our attention, and we apologize again for any inconvenience caused.
cheap top nothing like picture
the sweater I received looks NOTHING like the picture on line. it's a thin cheap top not worth the price. extremely disappointed
November 6, 2025
Unprompted review
Reply from Cowboyhood
Dear Barbara Roberto,
Thank you very much for your feedback. We are also sorry to hear about your negative experience with our product. We value customer feedback highly, and your comments are very important to us in ensuring improvements to our products and services.
We would like to help you resolve this issue. Could you please contact our after-sales customer service at service@cowboyhood.com and provide photos of the product you received so that we can verify and resolve your problem? We are committed to finding a satisfactory solution, whether it is a refund, exchange, or any other way that can resolve your issue.
Thank you for bringing this to our attention, and we apologize again for any inconvenience caused.
The images on the site are misleading, and manufacturer will not make things right…
The images on the site are misleading and seem AI enhanced, since they imply some 3 dimensionality. The material is only printed, only on the front and not darkly enough to make the illusion work. The material is not soft, nor heavy enough. The hoody itself is oddly shaped.
Follow up: The manufacturer responded to the review offering refund to make this right. Upon actually contacting the manufacturer over the course of 3 weeks they demanded the product be shipped back to China and offered 20% discount on some other item in the store. Upon querying the promise to make this right, they claimed that there were no other options for their procedure. Their offer to make this right was clearly insincere. There is no restitution. They clearly have a policy of offering misleading information and then lying about their customer service obligations. I do not recommend using them and these are extremely shady business practices.
October 31, 2025
Unprompted review
Reply from Cowboyhood
Dear AV,
Thank you very much for your feedback. We are also sorry to hear about your negative experience with our product. We value customer feedback highly, and your comments are very important to us in ensuring improvements to our products and services.
We would like to help you resolve this issue. Could you please contact our after-sales customer service at service@cowboyhood.com and provide photos of the product you received so that we can verify and resolve your problem? We are committed to finding a satisfactory solution, whether it is a refund, exchange, or any other way that can resolve your issue.
Thank you for bringing this to our attention, and we apologize again for any inconvenience caused.
I ordered a Cleopatra costume and it is…
I ordered a Cleopatra costume and it is exceptionally cheap and ugly. It took a month to get it from China.
November 6, 2025
Unprompted review
Reply from Cowboyhood
Dear Paige Carlin,
Thank you very much for your feedback. We are also sorry to hear about your negative experience with our product. We value customer feedback highly, and your comments are very important to us in ensuring improvements to our products and services.
We would like to help you resolve this issue. Could you please contact our after-sales customer service at service@cowboyhood.com and provide photos of the product you received so that we can verify and resolve your problem? We are committed to finding a satisfactory solution, whether it is a refund, exchange, or any other way that can resolve your issue.
Thank you for bringing this to our attention, and we apologize again for any inconvenience caused.
I ordered a knitted chunky sweater and…
I ordered a knitted chunky sweater and couldn't wait to get it. It arrived and UGH!!! What I got was a CHEAP tunic with graphic skull imprint!! Ridiculous! Why do the Chinese get to false advertise all the damn time with their cheap ass products but yet display something completely different. And because overseas to ship, cheaper to keep it than send it back. NEVER ORDER FROM THIS BOGUS WEBSITE!!!
November 12, 2025
Unprompted review
Reply from Cowboyhood
Dear Teresa Douglas Gancie,
Thank you very much for your feedback. We are also sorry to hear about your negative experience with our product. We value customer feedback highly, and your comments are very important to us in ensuring improvements to our products and services.
We would like to help you resolve this issue. Could you please contact our after-sales customer service at service@cowboyhood.com and provide photos of the product you received so that we can verify and resolve your problem? We are committed to finding a satisfactory solution, whether it is a refund, exchange, or any other way that can resolve your issue.
Thank you for bringing this to our attention, and we apologize again for any inconvenience caused.
Would give zero stars if I could
Would give zero stars if I could. Falsely advertised clothing. Nothing like the pictures and they are giving me the runaround for a refund.
October 10, 2025
Unprompted review
Reply from Cowboyhood
Dear Amanda Cameron,
Thank you very much for your feedback. We are also sorry to hear about your negative experience with our product. We value customer feedback highly, and your comments are very important to us in ensuring improvements to our products and services.
We would like to help you resolve this issue. Could you please contact our after-sales customer service at service@cowboyhood.com and provide photos of the product you received so that we can verify and resolve your problem? We are committed to finding a satisfactory solution, whether it is a refund, exchange, or any other way that can resolve your issue.
Thank you for bringing this to our attention, and we apologize again for any inconvenience caused.
fair pricing and easy to order
November 11, 2025
Unprompted review
Reply from Cowboyhood
Dear Stanley Rafe Foreman,
Thank you so much for your feedback.
We will continue to work hard to make every customer satisfied with our service and products.
Best Wishes
Do not order from here!
What is advertised online is Nothing like what you receive! Very disappointed. Poor quality!
November 1, 2025
Unprompted review
Reply from Cowboyhood
Dear Rachel Dinkins,
Thank you very much for your feedback. We are also sorry to hear about your negative experience with our product. We value customer feedback highly, and your comments are very important to us in ensuring improvements to our products and services.
We would like to help you resolve this issue. Could you please contact our after-sales customer service at service@cowboyhood.com and provide photos of the product you received so that we can verify and resolve your problem? We are committed to finding a satisfactory solution, whether it is a refund, exchange, or any other way that can resolve your issue.
Thank you for bringing this to our attention, and we apologize again for any inconvenience caused.
Awesome styles
I love the styles of sweaters and shirts, the Viking style is awesome
November 10, 2025
Unprompted review
Reply from Cowboyhood
Dear Felipe Figueroa,
Thank you so much for your feedback.
We will continue to work hard to make every customer satisfied with our service and products.
Best Wishes
Terrible customer service / they don’t follow their return policy
What a scam! Liars. They say on the website that they have a 30 day return policy but they don’t want you to return. I ordered a Halloween costume only because the website said it will arrive before Halloween. I ordered way in advance and it took them 3 weeks to only process the order so of course it was LATE. Then it was a nightmare back and forth email exchange where they told me they will give me 20% don’t if I just keep item and not return it for refund. That said I would have to pay for shipping. I told them I’m fine with that and demanded a return address and I never got it! They don’t follow the return policy! I will never be buying anything from them.
November 11, 2025
Unprompted review
Reply from Cowboyhood
Dear Valentina Wilson,
Thank you very much for your feedback. We are also sorry to hear about your negative experience with our product. We value customer feedback highly, and your comments are very important to us in ensuring improvements to our products and services.
We would like to help you resolve this issue. Could you please contact our after-sales customer service at service@cowboyhood.com and provide photos of the product you received so that we can verify and resolve your problem? We are committed to finding a satisfactory solution, whether it is a refund, exchange, or any other way that can resolve your issue.
Thank you for bringing this to our attention, and we apologize again for any inconvenience caused.
This is a scam!!!!
This is a scam!!!!
What you see is not what you’re going to get!!!
I purchased what I thought would be a knitted sweater and received a cheap polyester material with a print on it!!! LOL
You can clearly see a knitted sweater on the model with the actual fuzziness of the sweater in their pictures on their website but you WILL NOT get what you pay for.
The support email that they offer on the website doesn’t even exist and the company is out of China. You have 30 days to return their cheap product but shipping itself takes three weeks. Since you have to pay for the shipping, it’s not even worth it.
A 100% scam!
This company is also owned and operated by FIOBOC CLOTHING, so beware of what they are advertising on their website too!
November 10, 2025
Unprompted review
Reply from Cowboyhood
Dear JoJo,
Thank you very much for your feedback. We are also sorry to hear about your negative experience with our product. We value customer feedback highly, and your comments are very important to us in ensuring improvements to our products and services.
We would like to help you resolve this issue. Could you please contact our after-sales customer service at service@cowboyhood.com and provide photos of the product you received so that we can verify and resolve your problem? We are committed to finding a satisfactory solution, whether it is a refund, exchange, or any other way that can resolve your issue.
Thank you for bringing this to our attention, and we apologize again for any inconvenience caused.
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