Cox & Kings, The Americas 

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Rated 1 out of 5 stars

Cox and Kings are not returning our money back!! Last Sep 2019, my sister and I booked a trip with Cox and Kings worth >50000 Rs. In Oct 2019 they declared bankruptcy and notified everyone... See more

Rated 5 out of 5 stars

We organized a trip at March break for our family. Every aspect was amazing. We did a helicopter tour up to Everest - we had Tenzing Norquay's grandson as our guide. We toured Jaipur - our guide had... See more

Rated 5 out of 5 stars

We visited multiple locations, including the Netherlands, Switzerland, and England . All our private transfers went like clockwork. The vehicles were new and clean, and the drivers were very knowledge... See more

Rated 5 out of 5 stars

Excellent service provided by this company . Juan Carlos our main guide was extremely professional , well informed and also funny .He even added little things along the trip that were not part of the... See more

Company details

  1. Tour Operator
  2. Travel Agency

Information provided by various external sources

With a history spanning over 260 years, Cox & Kings is the world’s most enduring luxury travel brand. Born in 1758 as an India custom travel outfitter, the company today remains unwavering in its commitment to providing travelers with exquisite, aspirational, cultural and wildlife journeys. Specialized destination teams comprised of industry experts work directly with advisors to share their extensive local product knowledge and offer extraordinary insider access. Cox & Kings’ worldwide offices provide a strong global presence and the rare ability to deliver exclusive individual bespoke and tailored group experiences to some of the world’s most exotic destinations: India & the Subcontinent, Africa & Arabia, Asia & The Pacific, Latin America & Antarctica, Europe and select US destinations.


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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Thank you Cox and Kings!

It would have been helpful to have a list of whom to tip and how much before we arrived, having enough cash and the right denominations was an ongoing issue for us. Pretty much everything else was wonderful. Sometimes there was no allotment of time for lunch and we got pretty hungry. The train from Agra to Ranthambore was terrible, but probably not much could be done about that. We thought the guides were great, especially Gupta in Agra and Deepak in Udaipur and Raj in Delhi. One of the Cox and Kings agents in Ranthambore dropped the ball and did not get us and our traveling friends (Dan and Gloria Woods/Goodale) in the same jeep with us and, wouldn't you know, we were the ones who saw the tiger and they did not and they had a terrible guide. There was room in our jeep the night before but the agent did not follow through on our request. All of us were very upset about that. But all in all a fabulous trip and we were very well taken care of!!

March 9, 2018
Unprompted review
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Reply from Cox & Kings, The Americas

Dear Mr. and Mrs. Mooslin,

Thank you for taking the time to communicate to us about your recent travels with Cox & Kings. We pride ourselves on delivering a seamless service, but, unfortunately, on this occasion, it was not completely the case. Please accept our sincere apology for any inconvenience you encountered during your trip. We highly appreciate your feedback as it will assist us in becoming better at what we do.

We look forward to welcoming you on another Cox & Kings trip in the near future!

Kind regards,
Taina

Rated 5 out of 5 stars

This was an amazing trip

This was an amazing trip! Having our own car and driver was a wonderful way to experience India. Sunny was an excellent driver and such a nice guy. The local guides were excellent. We especially enjoyed having a female guide in Agra. As two women traveling together, it was interesting to get a woman’s point of view. We also appreciated the help that Seema gave us before the trip. All in all, this was such an adventure and we both want to go back to see more of India.

March 8, 2018
Unprompted review
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Reply from Cox & Kings, The Americas

Thanks for your great review, Ms. Davis! We look forward to helping you plan your next trip to India in the near future!

Regards,
Taina

Rated 5 out of 5 stars

An Amazing Trip!

It was an amazing trip, thanks to our excellent driver Sunny, friendly and knowledgeable guides, comfortable accomodations, and top notch coordination on the part of Cox and Kings representative Seema Prakash.

March 6, 2018
Unprompted review
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Reply from Cox & Kings, The Americas

Thank you, Ms. Polgar, for your kind words regarding Seema! We are happy that you had a wonderful time in India and look forward to helping you plan another wonderful adventure soon!

Regards,
Taina

Rated 5 out of 5 stars

I am extremely pleased with the…

I am extremely pleased with the itinerary the Cox & Kings representative, Ms. Seema Prakash, arranged for me. She considered that I am over 65, was traveling alone after a two week cruise in the Indian Ocean, and had less than one week to experience Jaipur and Agra. Not only did Ms. Prakash stay in contact with me, but also her associate in India, Ms. Soma Paul. The quality of my personal guides, my driver, Pradeep, and their care for me allowed me to confidently tour, knowing my security was paramount. Thank you for a trip I will never forget!

March 4, 2018
Unprompted review
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Reply from Cox & Kings, The Americas

Dear Ms. Bardin,

Thank you for taking the time to tell us about your recent travels with Cox & Kings. We work hard to meet our client's expectations and thanks to your invaluable feedback, we can continue to improve our services and the travel experiences we offer our clients. We are glad you enjoyed your trip and we look forward to welcoming you on another wonderful journey with us in the near future!

Regards,
Taina

Rated 3 out of 5 stars

Our guide in Shanghai was fantastic

Our guide in Shanghai was fantastic. The Harbin guide was O K , not very personable.when We were at the airport and the flight was delayed, We had no Nobody, I mean nobody spoke English. The guide had already left We were really scared. If that flight was canceled, we would have been in trouble. I suggest that the guide stay at the airport until the flight takes off. Our stay at Beijing was uneventful.

March 4, 2018
Unprompted review
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Reply from Cox & Kings, The Americas

Dear Mr. and Mrs. Sagar,

Thank you for taking the time to communicate to us about your recent travels with Cox & Kings. We apologize that your trip did not meet expectations. We pride ourselves on delivering seamless service, but unfortunately on this occasion that was not the case.

Please accept our sincere apology for any trouble or inconvenience you encountered during your trip. We highly appreciate your feedback as it will assist us in becoming better at what we do.

Sincerely,
Taina

Rated 5 out of 5 stars

We had a wonderful trip to Iceland

We had a wonderful trip to Iceland! I give it 5 stars because of the guide. We were able to see parts of the landscape rarely seen by visitors, because of the his personal knowledge and the super jeep required to get there. The hotels were very nice as well, but the personalization of the tour and the quality of the guides are outstanding!

February 26, 2018
Unprompted review
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Reply from Cox & Kings, The Americas

Thank you for your great review, Dr. and Dr. Stoops! We pride ourselves on delivering seamless service and are happy that you had such a wonderful experience. We look forward to welcoming you on another wonderful Cox & Kings experience in the near future!

Regards,
Taina

Rated 5 out of 5 stars

My wife and I had an amazing trip to…

My wife and I had an amazing trip to Africa. We could not expect anything better. Will book again through Cox & Kings

February 23, 2018
Unprompted review
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Reply from Cox & Kings, The Americas

Dear Mr. and Mrs. Corr,

Thank you for your loyalty; we sincerely appreciate it! Thank you also for your kind words regarding our services. We look forward to welcoming you on another amazing journey with Cox & Kings in the near future!

Regards,
Taina

Rated 5 out of 5 stars

Our guide Manuel in Tanzania was…

Our guide Manuel in Tanzania was outstanding.

February 20, 2018
Unprompted review
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Reply from Cox & Kings, The Americas

Dear Ms. Morgan,

We're happy you had a terrific time in Tanzania and will be sure to pass on your praises of Manuel. We look forward to welcoming you on another wonderful Cox & Kings trip in the near future!

Regards,
Taina

Rated 3 out of 5 stars

I worked with the Los Angeles

I worked with the Los Angeles office to arrange a trip to northern India.

If I could rate Cox & Kings India, I would give them 5 stars. All the drivers and guides were excellent.

Unfortunately, the agent in Los Angeles didn't rate more than 3. We got incorrect information. Specifically, we asked about seeing a dance performances and were told there were none during the dates of our visit. Not so. There was a dance festival in one of our destination cities and with slight date juggling we could have been there. I felt that my questions were a nuisance. I never felt like a valued customer.

February 20, 2018
Unprompted review
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Reply from Cox & Kings, The Americas

Dear Ms. Kolisch and Mr. Haertl,

Thank you for taking the time to communicate to us about your recent travels with Cox & Kings. We apologize that your trip did not meet expectations. We pride ourselves on delivering seamless service, but unfortunately on this occasion that was not the case.

Please accept our sincere apology for any trouble or inconvenience you encountered during your trip. We highly appreciate your feedback as it will assist us in becoming better at what we do.

Sincerely,
Taina

Rated 5 out of 5 stars

Very well organized-a “seamless”…

Very well organized a “seamless” experience. The guides were knowledgeable, friendly, and very supportive of our requests.
We are pleased with all facets of the trip.

February 20, 2018
Unprompted review
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Reply from Cox & Kings, The Americas

Thanks, Stan, for your kind words. We look forward to welcoming you on another seamless Cox & Kings experience in the near future!

Regards,
Taina

Rated 5 out of 5 stars

Wonderful trip to Portugal!

Wonderful trip to Portugal!! Recommendations on hotels and itinerary were accurate. Guides and drivers were very professional and friendly.

February 19, 2018
Unprompted review
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Reply from Cox & Kings, The Americas

Thank you for kind words! We look forward to welcoming you on another outstanding Cox & Kings journey in the near future!

Regards,
Taina

Rated 5 out of 5 stars

Outstanding travel company

We had a problem with our itinerary due to a flight delay, and Cox & Kings went out of their way to make up for the lost time. All of their guides and drivers were outstanding, and we plan on using them for all future overseas trips.

February 16, 2018
Unprompted review
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Reply from Cox & Kings, The Americas

Dear Mr. and Mrs. Luna,

Thank you for your loyalty, we sincerely appreciate it! Thank you also for taking the time to tell us about your recent travels with Cox & Kings. We work hard to meet our client’s expectations, and thanks to your invaluable feedback, we can continue to improve our service, and the travel experiences we offer our clients. We are glad you enjoyed your trip to Italy, and we look forward to welcoming you once again on another wonderful journey with us in the near future.

Kind regards,
Taina

Rated 5 out of 5 stars

Armenian welcome home

The experience was perfect.....our guide and driver were informative and very charming.

February 16, 2018
Unprompted review
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Reply from Cox & Kings, The Americas

Dear Mr. and Mrs. Balakian,

We're happy you had a terrific trip to Armenia. We look forward to welcoming you on another perfect Cox & Kings journey in the near future!

Regards,
Taina

Rated 5 out of 5 stars

A Great Vacation

We had a wonderful vacation. We appreciate your expertise in planning our trip.

February 16, 2018
Unprompted review
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Reply from Cox & Kings, The Americas

Thank you for your kind words, Mr. and Mrs. Jackson. We look forward to welcoming you on another wonderful Cox & Kings journey soon!

Regards,
Taina

Rated 5 out of 5 stars

One of the best travel experiences ever...

We visited many places in India for the first time with Cox & Kings. Absoutely loved the services they provided, from the hotels, to transportation, to air ticketing, to tour guides, to restaurants, to places of interest, to visas, and food... all of it. We were blown away every step of the way. Cox & Kings is definitely our first choice for any vacation travels from here on out. Highly recommend to any one who can afford.

February 15, 2018
Unprompted review
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Reply from Cox & Kings, The Americas

Dear Mr. and Mrs. Wijegunawardana,

Thank you for your loyalty, we sincerely appreciate it! Thank you also for taking the time to tell us about your recent travels with Cox & Kings. We work hard to meet our client’s expectations, and thanks to your invaluable feedback, we can continue to improve our service, and the travel experiences we offer our clients. We are glad you enjoyed your trip to India, and we look forward to welcoming you once again on another wonderful journey with us in the near future.

Kind regards,
Taina

Rated 4 out of 5 stars

Everything went according to plan

Everything went according to plan. Cox & Kings seemed to have a solid reputation locally

February 15, 2018
Unprompted review
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Reply from Cox & Kings, The Americas

Thank you for your kind words, Mr. and Mrs. Probst. We look forward to welcoming you on another wonderful Cox & Kings journey soon!

Regards,
Taina

Rated 5 out of 5 stars

Trip was GREAT

February 15, 2018
Unprompted review
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Reply from Cox & Kings, The Americas

Thank you for your kind words, Mr. Ryan. We look forward to welcoming you on another wonderful Cox & Kings journey soon!

Regards,
Taina

Rated 4 out of 5 stars

Too many handlers

The itinerary was excellent, the drivers and guides were also excellent. There were way too many miscellaneous handlers in between. Someone to help us check in to the hotel, someone to get us to the airport in addition to the driver. It would have been okay if they helped us with luggage even, but they relied on people at the airport and hotel to do that. And of course everyone in India expects a tip. I can see someone meeting us at the first airport and introducing us to the driver, after that, I know how to find the driver. The driver can connect us with the guide as well. It was very irritating to me as a seasoned traveler, but perhaps an older person or nervous traveler might appreciate it.

February 15, 2018
Unprompted review
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Reply from Cox & Kings, The Americas

Dear Ms. Moore,

Thank you for taking the time to communicate to us about your recent travels with Cox & Kings. We apologize that your trip did not meet expectations. We pride ourselves on delivering seamless service, but unfortunately on this occasion that was not the case.

Please accept our sincere apology for any trouble or inconvenience you encountered during your trip. We highly appreciate your feedback as it will assist us in becoming better at what we do.

Sincerely,
Taina

Rated 5 out of 5 stars

Everything went smooth as glass

February 15, 2018
Unprompted review
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Reply from Cox & Kings, The Americas

Thank you for your kind words, Mr. and Mrs. Dory. We look forward to welcoming you on another wonderful Cox & Kings journey soon!

Regards,
Taina

Rated 5 out of 5 stars

Cox and Kings' attention to detail and…

Cox and Kings' attention to detail and thoroughness really made the difference for us. We had a medical issue en route to Cape Town and they did a great job of coordinating with our local guide. We also had a flight delay on our way to Victoria Falls and they were great in making alternate arrangements so that we did not miss anything. Every part of our itinerary was absolutely first-class and we were thoroughly impressed from start to finish. We are experienced international travelers and really felt that they provided an experience that was superior in every way.

February 15, 2018
Unprompted review
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Reply from Cox & Kings, The Americas

Dear Dr. and Mrs. Hellstern,

Thank you for your loyalty, we sincerely appreciate it! Thank you also for taking the time to tell us about your recent travels with Cox & Kings. We work hard to meet our client’s expectations, and thanks to your invaluable feedback, we can continue to improve our service, and the travel experiences we offer our clients. We are glad you enjoyed your trip and we look forward to welcoming you once again on another wonderful journey with us in the near future.

Kind regards,
Taina

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