Cozy Home Solutions Ltd Reviews 158

The initial contact was good - the office staff had good product knowledge and answered all questions.
Their surveyor arrived only a few days later - he was delayed on the M56 but kept me updated. He was very thorough and explained every aspect of the work in language I could understand. The work team were very friendly and efficient and cleaned up afterwards. Well Done, Excellent Job!

I had problems with mould, damp and condensation… SO, when I received a call from the company, to my delight, I thought it would be good to get a surveyor out and discuss the issues I had. It was a definite no brainer for me to go ahead and get this work carried out after everything was thoroughly explained by the surveyor, Kyle. He was a lovely lad and took his time to discuss my loft and the spray foam. I was very satisfied with the company and benefits. A couple young guys then came to carry out the insulation process itself which only took a couple hours - very kind, clean and tidy , no problems at all! The loft is now dry, my home is much warmer and I’m now also making savings so my overall experience 5***!

Thankyou for your help and time,
Mrs Rankin

My big gripe is that despite at least three phone calls I have yet to receive my receipt or the promised guarantee. My calls have elicited the response "It's in the post".

I have amended my initial review as seen above in the light of your prompt response to my concerns- all the paperwork has been safely received. Thank you very much!

Joe was really helpful and extremely knowledgeable about my requirements.

Answered all my questions in a really clear manner which was so incredibly helpful. Would definitely recommend Cozy Home.

A great non- intrusive experience. We hardly knew the installers were here. And so clean and tidy. We were advised that they would be a little later than expected and this was fine.

Very helpful, friendly and explained everything very clearly.Explained all about the foam and how it works and it definitely does work. The loft is so much warmer and no condensation .

I wasn't at all sure that this was genuine but checked with HICS and was reassured.
The workmen were personable, polite and professional.
They explained what they were going to do and showed me photographs of the loft as it was before and after the job was done.
They were quick and clean. I couldn't ask for more.

It all started with a phone call and although there was a reluctance to provide a rough price over the phone, Cozy Home offered to arrange for a sales rep and do an assessment. Having arrived on time Pablo initially explained the product and after a loft inspection, we chatted over the advantages and cost, explaining that the eaves would be totally sealed, making it a cosy space! There was no pressure to purchase, however, the product might have sold itself, but I was extremely impressed with Pablo and how he handled everything, which overall made for a pleasant experience. Having agreed a price, a slot was available in a few days, with the two lads arriving on time. They were friendly and professional, explained what needed to be done and how they would go about things. Clean workers, with plastic down on the staircase and landing, and the job was finished in a few hours - brilliant. Just to say that it was an early appointment and I wished I’d warned my neighbour [who sleeps in] as the machine would have definitely been heard next door – not a criticism, just worth a mention for others! Good job done and in addition to the savings in heating bills, I now have a cosy loft space where I can spend some time sorting out some of the accumulated junk! Would thoroughly recommend both the product and Cozy Home.

We were contacted with a cold call, which initially made us a bit suspicious. However, the phone call was very friendly and non-pressured so we decided to arrange an appointment. Gary, the sales rep, arrived bang on time and explained exactly how the roof insulation would be carried out. Again there was no pressure to make a decision, just a helpful and friendly conversation. The installation was carried out very efficiently a week later by the two-man team, who were polite, helpful and quick. We could feel the extra warmth in the loft and there was a minimum of additional cleaning necessary to return the loft conversion room to a fully-inhabitable state. Overall, an excellent installation, clean and efficient. I would recommend this company, who were a pleasure to deal with at all times.

Roof spray foam insulation done in one week after agreeing price. Workers was professionals, done job quickly, no issues at all. Flexible price, good service, quality, my loft is warmer immediately after installation. Thanks. Recommended to everyone, worth money you'll spend.

Initial contact was by cold call, which made me suspicious, but I decided to arrange an appointment. Rep arrived on time and explained the roof insulation in detail. He did not pressurise me to make a decision which gave me confidence. I also checked up the company on-line, which settled my doubts. Excellent installer, clean and efficient. I would recommend this company.

From the first phone call right through to completion the Service was excellent. The surveyor explained everything in detail and assured us of the benefits. I also did some research before agreeing. The two guys who carried out the work were delightful, and left the place clean.

Ariived on time, tidied up and left everywhere as they found it

I found the product I was looking for easily, the ordering process was straightforward and delivery was very prompt. The items I ordered (wool tumble drier balls) were well packaged & in perfect condition.

Very professional polite team ! To early to see if there is a financial benefit bu fingers crossed !

From start to finish the process was smooth and easy to follow, everyone was professional throughout, thank you

A great company, they went above and beyond what we were looking for them to do. Highly recommend.
Thank you Graeme and the team!

Having recently moved into our bungalow we wanted to get cavity wall insulation. I contacted Cozy Home Solutions there friendly surveyor came out in a few days to check over the property. Drilled some holes in the wall and put in a camera . We were lucky as it was all ready done. Cozy Home Solutions didn’t want any call-out charge. Thank you Cozy Home Solutions.

I had my loft sprayed by this company and from the start to the end everything was great. I had a call asking if I would like a free loft assessment after I had clicked a link online to reduce my energy bills, they sent me a surveyor round who done an assessment on my loft, he was in there for a while and seemed very thorough. He then explained the product and how it would benefit me. This was over 6 months ago and I can certainly feel the difference and my energy bills have reduced

The operatives were 3 hours late but I did receive a phone call letting me know they would be late. They finished at 8.30 pm and did a good job. And didn’t waste any time. The lad’s were polite and friendly and cleaned up before they left but did leave marks on the landing walls.