Like most people I had no understanding of Sleep Apnea, and was having miserable sleep and lacked energy throughout the day. My days started at the local pool at 5.30am, and my energy levels become ve... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Ruby from the Berwick location was extremely helpful in providing detailed information to ensure that the correct items were being provided the first time. Ruby also understood how important our need... See more
Company replied
Good price, fast delivery, well packaged. Replacing the old tube with worn out connection and water tank made the unit so much quieter. I should have replaced them 2 years ago.
Company replied
Ordering and delivery was seamless and easy- My CPAP mask arrived on time Was a wonderful price in Black Friday sales. Whilst I could have price matched I decided to give CPAC Victoria the business... See more
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Company details
Written by the company
CPAP Victoria is a proudly family-owned and operated business dedicated to helping people across Victoria achieve better sleep and improved quality of life. With over 16 conveniently located clinics, plus a strong online presence, we provide expert care, trusted advice, and access to the latest CPAP technology for the treatment of sleep apnea. Our philosophy is simple: combine world-class products with personalised, face-to-face service. Each of our clinics is staffed by trained consultants who take the time to understand every patient’s individual needs. From diagnosis and trial through to long-term therapy support, our team ensures that patients feel confident, comfortable, and cared for at every step of their sleep health journey. We stock a wide range of CPAP machines, masks, and accessories from leading brands such as ResMed, Philips, and Fisher & Paykel. Our clinics also provide in-person fittings, machine troubleshooting, and loan equipment when required—services that most online-only competitors cannot offer. At CPAP Victoria, we believe in making therapy affordable and accessible. We regularly run promotions, offer trade-in deals, and provide ongoing support to help patients get the best value from their equipment. Above all, our focus is on empowering patients with the knowledge, tools, and confidence they need for long-term success in CPAP therapy.
Contact info
Victoria, Australia
- 1300 750 006
- info@cpapvictoria.com.au
- cpapvictoria.com.au
Sleep Apnoea Diagnosis: What's Next?
4.7
Excellent
4K reviews
Asks customers to review
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I have not received my order I'm in…
I have not received my order I'm in urgent need please rectify .
July 27, 2026
helpful; quick delivery
very quick delivery; staff were very helpful correcting a mistake I made with my order
July 28, 2026
The service was exceptional
The service was exceptional. From phone calls, emails explaining how to access information required, to the rapid delivery.
July 28, 2026
Fast delivery!!
July 27, 2026
Dina at CPAP Victoria
Dina at CPAP Victoria, Bentleigh outlet was most helpful in assisting me with the selection of my device. I am really pleased with my choice of CPAP machine.
July 25, 2026
Ordering on the website was easy
Ordering on the website was easy. Finding what I needed was done quickly. Delivery was quick and efficient. Ordered on a Friday and it arrived on either the following Monday or Tuesday.
July 24, 2026
Promptly received my new mask
Promptly received my new mask. All very easy and would recommend the service.
July 23, 2026
Awesome and hassle free to deal with
Awesome and hassle free to deal with, ultra quick shipping. Would highly recommend this company for any items needed.
July 23, 2026
Easy to find what I wanted
Easy to find what I wanted. Super quick turnaround, order arrived in a few days ( I live in rural NSW!)
July 23, 2026
always find your service prompt
always find your service prompt and are my go to for all my accessories
July 23, 2026
The website was easy to navigate
The website was easy to navigate. And the delivery very quick.
July 21, 2026
Don't know how you did it
Don't know how you did it. Ordered in the afternoon and had it the next day. Great delivery time.
July 21, 2026
Great Service
Some of my order was on back order, but Ruby let me know straight away, asked if I wanted to split my order or wait. I chose to wait as I was not in a rush. Ruby kept providing updates and when the order was ready to hasip arranged for next day delivery. Wonderful service! Thank you very much!
July 21, 2026
May use AI-assist with repliesRead more
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Quick delivery
July 21, 2026
Reply from CPAP Victoria
Hi!
Thank you so much for your 5-star review! We’re delighted to hear your order arrived quickly. We truly appreciate your support and hope you enjoy your purchase. If there’s ever anything we can assist you with in the future, please don’t hesitate to reach out. Thank you for choosing CPAP Victoria!
Kind regards,
The CPAP Victoria Team
The prompt email and excellent…
The prompt email and excellent customer service, often when returning items it can be a complicated process but this was outstanding.
Again thankyou
July 16, 2026
Reply from CPAP Victoria
Hello,
Thank you so much for your kind 5-star review!
We’re delighted to hear that you had such a positive experience with our team. We understand that returns can sometimes be a frustrating process, so it’s fantastic to know that we were able to make yours simple and hassle free.
Your kind words and support truly mean a lot to us. Thank you again for choosing CPAP Victoria, and we look forward to assisting you again whenever you need us. Sleep well! 😊
Best regards,
The CPAP Victoria Team
Speedy delivery great communications…
Speedy delivery great communications product is great
July 16, 2026
Reply from CPAP Victoria
Hi there,
Thank you so much for your thoughtful 5-star review! We’re delighted to hear that you were happy with our speedy delivery, communication, and your product.
Your kind words mean a great deal to our team, and we’re so pleased we could provide you with a positive experience. We truly appreciate your support and look forward to assisting you again in the future.
Thank you again for choosing CPAP Victoria!
Kind regards,
The CPAP Victoria Team
Reply from CPAP Victoria
Hi,
Thank you so much for your 5-star review!
We’re delighted to hear that your order arrived quickly, was well packaged and exactly as expected. Providing quality products and a smooth shopping experience is always our goal, so it’s great to know we delivered on that for you.
Thank you again for choosing CPAP Victoria. We truly appreciate your support and look forward to assisting you again in the future!
Kind regards,
The CPAP Victoria Team
Excellent online experience and super…
Excellent online experience and super fast accurate delivery of quality items.
July 16, 2026
Reply from CPAP Victoria
Hello,
Thank you so much for your thoughtful 5-star review! We’re delighted to hear that you had an excellent online shopping experience and that your order arrived quickly and accurately.
Providing quality products with reliable service is something we take great pride in, so it’s fantastic to know we met your expectations.
Thank you again for choosing CPAP Victoria. We truly appreciate your support and look forward to assisting you again in the future!
Kind regards,
The CPAP Victoria Team
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