Like most people I had no understanding of Sleep Apnea, and was having miserable sleep and lacked energy throughout the day. My days started at the local pool at 5.30am, and my energy levels become ve... See more
Company replied

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
CPAP Victoria is a proudly family-owned and operated business dedicated to helping people across Victoria achieve better sleep and improved quality of life. With over 16 conveniently located clinics, plus a strong online presence, we provide expert care, trusted advice, and access to the latest CPAP technology for the treatment of sleep apnea. Our philosophy is simple: combine world-class products with personalised, face-to-face service. Each of our clinics is staffed by trained consultants who take the time to understand every patient’s individual needs. From diagnosis and trial through to long-term therapy support, our team ensures that patients feel confident, comfortable, and cared for at every step of their sleep health journey. We stock a wide range of CPAP machines, masks, and accessories from leading brands such as ResMed, Philips, and Fisher & Paykel. Our clinics also provide in-person fittings, machine troubleshooting, and loan equipment when required—services that most online-only competitors cannot offer. At CPAP Victoria, we believe in making therapy affordable and accessible. We regularly run promotions, offer trade-in deals, and provide ongoing support to help patients get the best value from their equipment. Above all, our focus is on empowering patients with the knowledge, tools, and confidence they need for long-term success in CPAP therapy.
Victoria, Australia
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Fantastic service during my trial. Quick delivery when ordering supplies online. Highly recommended.

Reply from CPAP Victoria

Reply from CPAP Victoria
Good price and quick despatch from CPAP Victoria after ordering - however there was delay for delivery caused by Australia Post (and therefore not your fault)

Reply from CPAP Victoria
To be fair the review doesn't relate to CPAP VIC as I have always experienced the highest level of assistance and support from the girls who are just the best. My review relates to the mask and partially my fault. My F & P Evora mask wore out, namely the straps. It was a superior mask and design, having purchased at least 8 other variations. I purchased the Philips Amara in error. The Evora was so old any branding had worn away, I thought the Amara was it. Worst mask have ever tried. I purchased it Sept 2025 while still life in the old mast. A month ago the Evora had to be retired and commenced using the Amara. Great mask if you want the head strap to rub a bald spot on your head and leak air like a split pool toy. Tightened the straps, loosened the straps, no difference, yesterday I disposed of the piece of worthless so and so. Not just a waste of money but will need to wait for another F & P Evora to arrive, once ZI order it. Not happy with the Philips product by a long way.

Reply from CPAP Victoria
Great products at fair prices and very good customer service and delivery times.

Reply from CPAP Victoria
It is so easy to make an order and the delivery is very quick. Thank you

Reply from CPAP Victoria
Easy to find product, quick shopping cart process, notifications along the way. Quick delivery.

Reply from CPAP Victoria
I received my CPAP accessories within days of ordering, excellent turn around

Reply from CPAP Victoria
The product delivered was that as advertised , priced and timeliness

Reply from CPAP Victoria

Reply from CPAP Victoria
I needed replacement equipment. CPAP Geelong had it. The equipment was despatched and arrived safely, in a timely manner.

Reply from CPAP Victoria
Your Prices are great and sent in a few days 10/10
Thank you

Reply from CPAP Victoria
Experience good. Minor glitch at start because your website indicated items found in a mask “starter pack”which apparently is no longer available for purchase. Once this was resolved, the order was processed and delivered very quickly.

Reply from CPAP Victoria
After many years using a Phillips AutoSet CPAP it was time to try a new option. The team at CPAP Victoria made my shopping experience very pleasant and easy and The specials package also provided a free mask, and cleaning wipes as well as a long term supply of filters for the machine. My new CPAP machine is simply wonderful.

Reply from CPAP Victoria
Delivery was fast, online help was very helpful and I was grateful they could help me.

Reply from CPAP Victoria
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.