Everything so far is really good and the Gemstone tracker seems of high quality. Installation easy and if the promised battery life is accurate that will be great . My only concern would be that when... See more
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Review summary
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I ordered a battery replacement, after a few days I got the tracker back, but it is not working. I reseted my password for the app, could afterwards log in, but nothing happens. I could check tha... See more
Company replied
Yes they are perfect solution for dealing with thieves, the only complain i have is i parked my vehicle indoor and because of poor signal or no signal the tracker kept finding signal and when i came b... See more
I’m really impressed with both the product and the support from Copenhagen Trackers. The tracker works reliably, and whenever I had a question, the support team responded quickly and helped me fin... See more
Company replied
Company details
About Copenhagen Trackers
Written by the company
Copenhagen Trackers: Intelligent Tracking. Zero Subscriptions.
Founded in Copenhagen in 2013 by Christian Olesen, Copenhagen Trackers began with a singular, ambitious mission: to end bike theft once and for all. What started as a local project to protect daily commuters has evolved into a global leader in subscription-free GPS tracking and professional OEM telematics. Today, we empower both individuals and enterprises to eliminate asset loss and ensure total fleet visibility without the "subscription drain".
Why Customers Choose Us
- No Monthly Fees: Our trackers come with a built-in SIM, providing professional tracking with zero ongoing subscription costs.
- Gemstone™: Our most powerful tracker, offering up to 6 years of battery life without recharging (at 1 track/day).
- Global Reach: Future-proof connectivity (4G LTE-M & NB-IoT) that operates effortlessly in over 150 countries.
- Indoor Visibility: Using WiFi-sniffing, our devices can locate assets even inside warehouses, garages, or basements where GPS signals often fail (Premium Feature).
From One Bike to 100,000 Assets
Whether you are protecting a family car or managing a global fleet of 100,000+ industrial assets, our scalable, web-based dashboard provides real-time control. From recovering high-value cable drums to monitoring cold-chain logistics with integrated temperature sensors, we provide the "Asset Intelligence" needed to reduce waste and meet sustainability goals.
Danish Quality
Engineered on the island of Funen, Denmark, our hardware complies with rigorous EU standards (RED, EMC, RoHS). We are dedicated to providing the market’s lowest Total Cost of Ownership, ensuring your most valuable resources are always in safe hands.
Contact info
Vibækvej 100, DK-5690, Tommerup, Denmark
- +4533602010
- support@cphtrackers.com
- cphtrackers.com
4.2
Great
2K reviews
Replied to 85% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
cobblestone tracker
I startet the cobblestone tracker for my camper and it workes well
April 28, 2025
Reply from Copenhagen Trackers
Hi I am happy to hear that you are pleased with your new product
Change of Battery
Very good and fast communication
The change of the battery was quick and easy Thank you for a good and professionel Job
April 24, 2025
thé gps tracker…
This is one of thé only gps tracker systems that really work.
The only critici is that you cannot recharge the battery and I don't know how long these batteries last.
We will have to wait and see.
April 12, 2025
Unprompted review
Reply from Copenhagen Trackers
Hi, a big thank you, Halvard, for sharing your feedback on our product! We really appreciate you taking the time to share your experiences with us.
My truck was stolen
My truck was stolen, but now i got it back, thanks for cph tracker!! What a great device! Shows accurate locations and it is easy to use. Thank you.
March 29, 2025
Unprompted review
Reply from Copenhagen Trackers
Hi Hanna,
Thank you so much for sharing this wonderful news with us! We are absolutely thrilled to hear that you were able to successfully locate the stolen item using the tracker. It truly means a lot to us that our product was able to help in such a crucial situation.
We also want to express our sincere gratitude for taking the time to share your experience with us via Trustpilot. Your feedback not only helps us understand how our tracker is making a difference but also supports others who may be considering our product. We deeply appreciate your trust and support. Sincerly BG
Reply from Copenhagen Trackers
Hi Daniel,
Thanks for the kind words on trustpilot. We're glad you're happy with the new product
Service and support problem free
Service during the normal production and response to situations needed actions is prompt and fluent.
March 28, 2025
Unprompted review
Reply from Copenhagen Trackers
Thank you for taking the time and giving us such a great response.
Replacement of defect tracker
Fast response time and very customer friendly solution 👍
March 25, 2025
Unprompted review
customer first
I had stopped believing that there are sellers who value their customers. The tracker showed the location completely wrong, but the company sent me a new one, which will hopefully work for me for several years without any problems. Thank you Copenhagen for the quick response.
March 24, 2025
Unprompted review
Thank you for perfect service
February 26, 2025
Great customer service
As a software quality engineer I know every software haves an issues. Such an issue hit my devices and I contacted customer support about faulty functionality. I got fast and prompt reply and in couple of hours I even got the parcel tracking number to receive a replacement parts for my devices. No stupid questions, no customer blaming, just fast acting and taking responsible.
March 12, 2025
Unprompted review
Quick and reliable servie
I returned my devices after a few years due to end of life of battery. The exchange to a new device was easy and fast.
February 19, 2025
Copenhagen tracker is with you
Bo's from customer service reaction to my problem is excellent, fast and efficient. I am very satisfied with the service.
March 4, 2025
Unprompted review
Quick and good help to solve a problem
February 22, 2025
Unprompted review
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