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CPPDiesel Reviews 350

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TrustScore 1 out of 5

1.2

Auto Parts Store
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Rated 1 out of 5 stars

absolutely horrid customer service. it is now late March and I still have not received my parts I ordered last year in July. I have reached out to them multiple times during this process via email bec... See more

Rated 1 out of 5 stars

They took (sorry, they stole $1515) from me. I have been waiting on my refund for 3 months now. Can't talk to anyone as it is email only. How they have screwed so many people over and are still operat... See more

Rated 1 out of 5 stars

Having spoke with the girls and Jamie the owner of CPP I can assure you they are lying, cheating, stealing people. They took my money, shipped my product somewhere else other than my address and now i... See more

Rated 1 out of 5 stars

The absolute worst customer experience I've ever encountered. Early 2016 I ordered a "performance built" transmission and then shortly ordered additional parts for transfer case rebuild. Truck sat f... See more

Company details

  1. Auto Parts Store
  2. Car Accessories Store
  3. Car Service
  4. Truck Parts Supplier

Contact info

1.2

Bad

TrustScore 1 out of 5

350 reviews

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Rated 1 out of 5 stars

DO NOT ORDER FORM THIS COMPANY

DO NOT ORDER FORM THIS COMPANY! I ordered a flange for my truck two weeks in advance. it didn't ship until 5 days after I ordered it. I called to change the shipping to 3 day air to get it in time. they double charged me for standard shipping ($15) and 3 day UPS air ($50) and still shipped it UPS ground. so now my trip is delayed because the part is showing up ground of course....

November 17, 2017
Unprompted review
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Reply from CPPDiesel

Megan,

You ordered this part wednesday and we immediately let you know that the part was out of stock and had to ship from our supplier Stainless Diesel. We also let you know that Stainless Diesel was out of town until Monday because they were attending an event with their race truck and nobody would be shipping that week. You decided that you would wait for the item to be shipped and declined changing your order from 3 day select to next day air. The item shipped 3 day select as you chose to have it shipped and arrived on time.

Thanks,
Jamie

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