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Company details
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CPX Research (as part of Make Opinion) offers a wide range of global survey projects to panelists. If you ever face any issues with one of the international research partners we cooperate with, please contact our team first! We're looking into every case and try to find the best solution together.
Contact info
Berlin, Germany
- feedback@cpx-research.com
- cpx-research.com
Replied to 2% of negative reviews
Typically replies within 24 hours
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As soon as I made $5.00 dollars and…
As soon as I made $5.00 dollars and cashed out they closed my account and canceled my payment. Very pore customer service.
Great provider and they provide vey…
Great provider and they provide vey fast customer service.
I have been answered about complaints…
I have been answered about complaints about not being compensated for taking a survey immediately
I been doing there surveys 1 year
I been doing there surveys for over 1 year and in general get rewarded fairly, and when you have issues there customer support is excellent I get replies within few minutes
Thumbs up, regards J.Kroon
Ticket I submitted was responded to in… 10 mins
Ticket I submitted was responded to in literally 10 mins so quick and they gave me not only compensation for my messed up survey but also a 10% increase in reward for my next three surveys so they’re the goats
Not recommended
I’ve completed around 100 surveys from various providers and only had a chargeback once. However, I did two surveys from CPX and both resulted in chargebacks.
4 stars cause I still haven't received…
4 stars cause I still haven't received my payment......
They ask questions for four minutes…
They ask questions for four minutes then tell you that you are not qualified when the survey was only 5 minutes long. This is a scam period.
This is a great survey platform with…
This is a great survey platform with cool surveys and prompt payment as well.
You should give it a try
Total scam
Over and over again, you do the entire survey, then they tell you that you didn’t qualify or the survey is closed. Totally scamming people into getting their survey answers without having to pay.
It is a great to work with dis team
It is a great to work with dis team
Great support service
CPX is a great platform for doing surveys. They always pay extra when the time I spend on a survey is longer than the estimated duration, and there are always bonuses for completing and rating surveys. Even though the bonuses are small, they still make me very happy. In Vietnam, we have a saying: “Ten coins for wages are not as valuable as one coin for a bonus.” I think this saying always applies to me 😄
Another great thing is that the support team is extremely enthusiastic and dedicated. They always respond very quickly and handle my support requests in a satisfying way.
Overall, 5 stars for CPX ⭐⭐⭐⭐⭐
They actually solve your problems no excuses
I don't think I hit a wall and had customer service respond so quickly with a resolution in my life until now. I hit a big issue figured it would be another "request and get ignored" type of issue but I got a response as soon as I sent it. I did a survey that kicked me out at the very end so I contacted CPX told them what happened and they responded with they told the affiliate that released the survey, the bad experience so it wouldn't ever happen again and notified the team about the issue in attempt to stop it completely then gave me 2 small bonuses to be added on my next 2 successful surveys. I almost quit until this genuine level of care changed my mind. Highly recommend and support isn't hard to find either.
Wow this CPX Research is best I got lot…
Wow this CPX Research is best I got lot of thing from one survey but now it is not working idc why but I still like it it is better than other surveys
I have good experience over 10 years.
Hopefully it will be more successful
Hopefully it will be more successful, and I can get the appropriate survey and be able to complete it without any problems
Been doing CPX surveys through Reward…
Been doing CPX surveys through Reward Play. I find over half of them that I finish closes as I am going to credit page and never rewards me.
I is only thier surveys that does this. I have also had the same problem with their surveys on a few other survey sites. Sucks to have spent 15+ minutes to get cheated out of the points promised.
Really great customer service reps
Really great customer service when needed. Very stand up and helpful. As long as you take the time to do what you promise to do you dont have any issues with not qualifying! Really enjoy how fast and curtious the reps are when you do need help or contact them for what ever reason, such sweet and kind hearted people I must say!
This is a legitimate survey platform…
This is a legitimate survey platform with a wide range of studies from diffrent research providers .It is easy to use and surveys are well structured.While screen outs can happen the overall expirience is smooth and dependable.Rewards are fair and are paid reliably.
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