Cracklewood & Clove Reviews 

50
•
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

These Lindor Reindeer Christmas tree decorations are fantastic. They arrived in good time, really nicely packaged, and they are well made and super cute! I can’t wait to put them on my tree 🎄

Rated 5 out of 5 stars

Ordered the mixed pack of 5 tree chocolate holders for our family, arrived very quickly and look fab, very good quality, I’m really pleased.

Rated 5 out of 5 stars

These little Xmas tree declarations arrived today. I ordered 5 of them for teacher gifts, they are so so cute and a lovely little gesture if not wanting to spend loads. Really good quality and val... See more

Rated 5 out of 5 stars

Arrived when stated and in a safe but small package that fitted through the letterbox. Really pleased with the decorations for my great nephews.

Company details

  1. Gift Shop

Written by the company

Crackelwood & Clove create personalised gifts inspired by life's most precious moments and special occasions. From everyday celebrations, to those little moments where memories are created. Thoughtful and personal products with a heartfelt touch. Laser engraved and UV printed gifts


Contact info

4.8

Excellent

TrustScore 5 out of 5

50 reviews

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4.8

All reviews

(50)

0 reviews in the last 12 months

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Rated 5 out of 5 stars

Nice and easy to order

Nice and easy to order, and I received a quick confirmation email to say they understood my request. Order was received quicker than expected and well packaged. Very happy 😊

October 27, 2022
Rated 2 out of 5 stars

I had to pay £1.50 extra postage in…

I had to pay £1.50 extra postage in order to receive my order. The goods I received are really good quality just a shame about the postage.

October 29, 2022
Cracklewood & Clove logo

Reply from Cracklewood & Clove

Hi Angela,

I'm sorry to hear you had to pay additional postage. This was a miscalculation on my part, for which I apologise.

I'll reimburse the additional amount you had to pay, and as a gesture of good I will also refund your original postage.

Kind Regards
Steph

Rated 5 out of 5 stars

Outstanding Service

I cannot recommend this company anymore. If I could give it more than 5 stars I would. I had sent an email of enquiry, however, my email did get lost along the way. When I spoke to Steph, she could not have been more helpful. I spoke to her on the 6/10/22, and after sorting what I needed (as I had a specific date on the item), Steph made it up and posted it on the 7th and I received it on the 8th. I could not me more Happy with my product and service. The recipient of the gift was in awe of it.
So yes would 1 million % recommend Steph and Cracklewood and Clove.

October 6, 2022
Rated 5 out of 5 stars

Brilliant Company, Brilliant Product

Product, as usual, was perfect, little personalised robin gift tags which accommodate a round chocolate 😘so cute.
Service brilliant. Cannot recommend enough. I buy every Christmas and definitely will buy again 12 out of 10!

October 6, 2022
Rated 5 out of 5 stars

Reindeer chocolate tree decorations

I brought these lovely crafted personalised reindeer tree decorations last year and were so pleased with the quality, the design the service that I brought some more this year. Would definitely recommend.

October 13, 2022
Rated 5 out of 5 stars

Valentines Bear

Lovely, well made valentines Bear. It arrived in good time. Excellent customer service, I had a query & Steph was very quick to respond and resolve any issues. Would highly recommend!

February 5, 2022

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