Craft Hub Reviews 

Beautiful product & excellent gift idea. And Sharon, the owner of this business, offered great personal assistance and was very kind.

Prompt response, kindness, attentiveness.

I haven’t received the puzzle yet, but I am so looking forward to this item that looks like a perfect gift. I also want to speak about the wonderful customer service. I’ve never before received a text from a company to clarify/verify our address. I really appreciate special care they provided to ensure that our purchase is delivered properly.

Wonderful to work with! Looking forward to putting together this puzzle. Thank you!

This is a scam. I ordered a suncatcher from them and then started getting text messages first wanting to confirm my address then they said the product didn’t include mounting frame (which it clearly said it did on the site). They then sent me a code and link to purchase a mounting frame which the link didn’t match. When I pointed out that the original product said it came with a mounting frame they gave me an email address to contact but then kept sending me messages saying my discount code for the frame would expire soon and kept pressuring me to purchase it. Do not buy anything from these people!!!!!

Great work. Very accommodating and responds almost immediately.

Right after ordering product, I received a text message confirming my address and double checking on the product I wanted. It was a great experience as I don't believe I ever had someone do that when ordering online.

CraftHub has such a unique concept with its Tree Library Book Nook! I love the idea of taking a break from everyday screen time and working on something creative. The miniature library design is full of charming details, and the finished piece makes a beautiful display. It’s a wonderful option for craft lovers and book lovers alike!

Impeccable customer service. Right after I submitted my order someone from Customer service confirmed my address. In doing so I was able to have them enter building code note for the delivery folks.

Did arrive at few days late, but mine wasn't time sensitive so worked out.

Good communication and great customer service

Communication is top notch. Can't wait to get these puzzles. Customer Service Staff very knowledgeable about product and what is needed to display finished item.

Absolutely wonderful customer service! Great prices and we are so excited to get these beautiful puzzles. Highly recommend!

Right after I purchased I had someone reach out with direct personal communication to make sure all of my delivery information was correct. They have 5 star customer service!

Rachel from customer service was great! She made sure everything on my order was the way it should be and even gave me a coupon for the future!

The customer service is beyond top notch! After I placed my order they contacted me to make sure everything was correct and offered advice about the products. That type of service is extremely rare. Do yourself a favor and place an order!

what made it great was. someone contacted me after i ordered and was so pleasant , plus i loved last puzzle i got

I was contacted right away to clarify my address and give me info about other puzzles. Very personable, not pushy. Great public relations.

Im excited to get my puzzles,they look beautiful.

As soon as my order was placed I recieved a text message confirming my order and clarifying my delivery address. The prompt service and communication with Aaron was very professional and friendly. I am already looking forward to doing more business with them.