To be honest my experience with this company hasn’t been a positive one. I was under the impression that I’d been dealing with Hobbycraft and this isn’t the case. I have submitted several claims for... See more
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See what reviewers are saying
I saw in my social media that finds my interest until I was prompted to craftcraze.shop site. I browsed and checked for the ads I saw but I didnt saw it so I thought it need subscription. I never real... See more
I'm so disappointed accidentally I subscribed then charging 2 USD for subscription after how many days 50 usd was deducted to my account. I asked them to refund my 50 usd then they are telling me I c... See more
The Craftcraze.shop is a great service platform its communication is great and the support team was very helpful we can say their excellent in their professional roles and I'm satisfied with the servi... See more
3.8
Great
293 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Kenny is in touch and helping to…
Kenny is in touch and helping to resolve the issue
May 15, 2025
Unprompted review
At least my complaint is resolved…
At least my complaint is resolved hopefully. I am very thankful. I will wait to see my refund and no further debits on my account.
May 14, 2025
Unprompted review
Scam
Scam! Scam! Scam! They charged us 489euro for subscriptions we have never signed up for.
May 1, 2025
Unprompted review
Good customer service by Kai
April 28, 2025
Unprompted review
I had complaint and the process was…
I had complaint and the process was handled in a good manner
Kurtz assisted
March 11, 2025
Unprompted review
Fast and sufficient service.
Thanks for attending to my request so quickly.very good customer service.
April 25, 2025
Unprompted review
Daisy help me with the the cancelation…
Daisy help me with the the cancelation and refund and she ensured me that this will be done and they won't take any money for my account. Thank you Daisy
April 24, 2025
Unprompted review
My issue was dealt with professionally
I had concerns, but all questions have been answered, and the way they escalated my issues and solved same is commendable, thank you to all involved, more than appreciated
April 15, 2025
Unprompted review
PAULA
PAULA is really a person that will go the extra mile to see her customers happy
Thank-you PAULA please stay YOU
Thank-you for your great service PAULA
Good escalation support from PAULA
April 11, 2025
Unprompted review
Thanks to Sammy
Thanks to Sammy, I was able to cancel my subscription immediately.
April 13, 2025
Unprompted review
It was great
April 6, 2025
Unprompted review
Kurt help me
March 31, 2025
Unprompted review
Be Careful
Never heard of this place before yesterday and never visited their site yet somehow I managed to set up an account and a membership which I only knew about when the large amounts of money started going out of my bank account.
I contacted them and after lengthy conversations Andy on the chat sorted it all out and put through a refund for me. Thank you Andy you were a great help 👍
March 27, 2025
Unprompted review
Bank Account was hacked,took small…
Bank Account was hacked,took small amount first and a few days later started to take bigger amounts Now registered with Barclays Bank for Fraud Investigations.
March 25, 2025
Unprompted review
Sarra went above expectations
Sarra went above expectations and helped sort out my issues. Thank you Sarra for your prompt and efficient response.
March 24, 2025
Unprompted review
Efficient and helpful service provided
Unfortunately, I had minimal access to this sights contents, due to an account that was created without my knowledge. Certain attempts were made to deduct funds from my account, hence the fact that I asked for it's removal. Thank you to you and your team for the efficiency with regards to the removal of the account and the professional manner in which it was done.
March 13, 2025
Unprompted review
Helped resolve the issue
Zara is in touch and helping to resolve the issue
March 9, 2025
Unprompted review
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