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Craft HQ Reviews 

572
•
TrustScore 4.5 out of 5

4.7

Craft Store
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Review summary

Created with AI, based on recent reviews

Considering 40 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of their products, particularly the fragrance oils, which are described as beautiful, authentic, and long-lasting. Many people highlight how these scents make their homes smell lovely, often noting the natural aromas. Reviewers frequently commend the fast and reliable delivery service, appreciating the prompt arrival of their orders and the excellent packaging. Many consumers express strong loyalty, stating they no longer need to look elsewhere for products and intend to purchase again. The overall service is consistently described as excellent, with customers finding their unique and high-quality fragrance needs met.

What people talk about most

Product

Consumers find product to be positive, with many reviewers praising the beautiful, amazing, and strong scents... See more

Quality

Customers had positive experiences with quality, consistently praising the beautiful and amazing fragrances,... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many customers consistently praising the speed... See more

Order

Clients share ambiguous opinions on order experiences. Some customers report positive experiences, noting... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We are practically family now as I have been a happy customer of Craft HQ, for an age. I have yet to find or be introduced to a company who match CHQs quality standards and/or scents that to me hav... See more

Rated 5 out of 5 stars

This is my regular supplier for unique and high quality fragrance oils. My latest delivery was very prompt as usual. I would highly recommend anyone to use Craft HQ.

Rated 5 out of 5 stars

I bought a load of fragrances and they are absolutely beautiful. The smell and lasting fragrance is unbelievable. So well priced and offers too. I will buy again. Brilliant ❤️

Rated 5 out of 5 stars

I just love this company The products are first class with scents that are totally authentic. They are my monthly present to myself. Since I found them I never buy any products else and I no l... See more

Company replied

Company details

  1. Craft Store
  2. Candle Store

Written by the company

Craft HQ is a leading UK supplier of premium, unique fragrance oils and high-quality candle making supplies. Built by experienced makers for makers, the brand supports creators at every stage of their journey : from passionate hobbyists pouring a first batch to established home fragrance, soap, and cosmetic businesses scaling up production. Firsthand industry experience means understanding exactly how crucial reliable ingredients are. For this reason, Craft HQ works closely with top UK fragrance houses and a dedicated perfumery in Grasse, France to develop an exclusive library of nearly 100 high-potency, clean scents. Discover Craft HQ to elevate your creative crafting experience.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

572 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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4.7

All reviews

(572)

42 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent Oils

I bought this oil because it was recommended to me by a friend and I couldn’t be more happy with this product the smell throughout my house is lovely and fresh,I will definitely be back for more.

May 3, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent quality

Excellent quality fragrance oils. I use them in a waterless diffuser and the scent throw off them is fabulous much better than any air fresheners.
Highly recommend them.

March 20, 2024
Unprompted review
Rated 5 out of 5 stars

Great scents.

Saw these on social media multiple times and was curious. I’m not a crafter but do use a diffuser and was getting fed up with the price increases for oils. I decided to give these a go after seeing the buy 5 get 2 free offer. They arrived very quickly and I have to say the scents are excellent. Used one last night in my diffuser and it was so strong! I’m even considering making my own wax melts for personal use in my melter.

April 14, 2024
Unprompted review
Rated 5 out of 5 stars

Fabulous Oils

Super speedy delivery! It's my first go at scented candles but it all seems to have gone well. Beautiful scented oils from Craft HQ. Will buy more

April 15, 2024
Unprompted review
Rated 5 out of 5 stars

Stunning fragrance ms and amazing customer service.

I love using Craft HQ they have Lovely customer services, items are always packaged well and with care including a card with who completed your order and what their favourite fragrance is which is a really nice touch. My favourite fragrances to date are, Rhubarb & custard, Bamboo & cedar, Coral ocean and Orchid delight, they are stunning and strong.

April 3, 2024
Unprompted review

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