I dealt with Alina to insure a 3rd boat she was genuinely really helpful she said she would phone back by 3 pm and straightaway I thought in the back of my mind she wouldn’t and I’d be chasing the... See more
Company replied
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Review summary
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After being with our initial insurance company for three years thinking they were giving us best price we used craftinsure online quote enquiry and found the same cover for more than £300 less than o... See more
Company replied
When my boat insurance was due Craftinsure notified me with a quotation. I got 2 other quotes 1 was a third less and the other 50% more. The expensive one came back with a matching quote but Craftinsu... See more
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After filling in long complicated insurance forms only to give up I found craft insure I gave the value of my boat and a few details and was provided with a good value price no long complicated forms... See more
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Company details
About CraftInsure
Written by the company
We arrange specialist boat insurance for boaters who love what they do. We are a leading insurer for boat insurance in the UK and Ireland, with more than 25,000 policyholders.
Our team bring over 20 years of underwriting experience within the marine insurance industry, with boat owners at the helm! Our boat insurance policies are designed with boaters needs in mind, boats are our passion, and we understand the challenges involved.
As an online insurer, we aim to make the quotation process as easy as possible, offering you a boat insurance quote and cover in minutes. We offer a variety of cover for boats and crafts, from narrowboats and cruising yachts, to racing dinghies and paddleboards.
When the unexpected happens, the real value of Craftinsure comes into its own. You can notify us of a claim 24/7 and rest assured that it will be dealt with by our vastly experienced, first-class claims crew.
Contact info
One Stockport Exchange, Railway Road, SK1 3SW, Stockport, United Kingdom
- 0345 260 7888
- customersupport@craftinsure.com
- craftinsure.com
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4.7
Excellent
1K reviews
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Very helpful on the phone and priced…
Very helpful on the phone and priced matched another insurer.
March 28, 2026
Reply from CraftInsure
Thanks for leaving us a review! It’s really important to us that we make our customers happy, so your feedback is really appreciated. If you have any further comments on how we can make your experience so far even better, then please get in touch.
I had an absolutely outstanding…
I had an absolutely outstanding experience working with Alina at Craft Insurance. From the very beginning, she was professional, knowledgeable, and genuinely committed to finding the best solution for my needs.
What really set Alina apart was her attention to detail and her willingness to go the extra mile. She took the time to clearly explain all my options, answered every question with patience, and made what can often be a confusing process feel simple and stress-free. It was obvious that she truly cares about her clients and takes pride in delivering exceptional service.
Her communication was excellent throughout—prompt, clear, and always friendly. I felt fully supported and confident in every decision thanks to her guidance.
If you’re looking for someone reliable, trustworthy, and highly skilled in the insurance field, I cannot recommend Alina at Craft Insurance highly enough. A genuinely fantastic experience from start to finish
March 30, 2026
Unprompted review
Reply from CraftInsure
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Reply from CraftInsure
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Reply from CraftInsure
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
not as good as when it was independent
Policy didn't auto-renew as I expected it to possibly because Craftinsure doesn't really exist anymore and is 'ripe'
March 24, 2026
Reply from CraftInsure
Hi Patricia, thank you for taking the time to share your feedback with us. We truly appreciate your comments, and we’re sorry to hear that you’ve had a less-than-ideal experience with your recent renewal.
As you mentioned, Craftinsure is now part of Ripe Insurance, and we’ve been working hard to ensure a smooth transition for all of our valued customers. The changeover did lead to some temporary issues with our payment systems, which caused the authorisation problems you encountered during the renewal process.
We're glad to hear that everything has now been successfully renewed, and we’re committed to making your experience as smooth as possible moving forward.
We understand that transitions like this can be frustrating, and we value your continued trust in us. Should you have any further questions or require additional assistance, please do not hesitate to contact us at customersupport@craftinsure.com.
Kind regards,
The Craftinsure Team!
This was quick and easy to arrange.
March 24, 2026
Reply from CraftInsure
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
QUICK SERVICE
March 24, 2026
Reply from CraftInsure
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Reply from CraftInsure
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Reply from CraftInsure
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Reply from CraftInsure
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Reply from CraftInsure
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Reply from CraftInsure
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Paid a little more but I have a policy…
Paid a little more but I have a policy of not taking the cheapest
March 20, 2026
Reply from CraftInsure
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Insurance matched my needs and was easy…
Insurance matched my needs and was easy to set up.
March 18, 2026
Reply from CraftInsure
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Easy to arrange and excellent service
March 14, 2026
Reply from CraftInsure
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
I think its makes a pleasant change for…
I think its makes a pleasant change for an insurence to actualy reduce in price.
March 10, 2026
Reply from CraftInsure
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Reply from CraftInsure
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Reply from CraftInsure
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Stratford and good communication made…
Stratford and good communication made the job easier
March 3, 2026
Reply from CraftInsure
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Reply from CraftInsure
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
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