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January 16,2025 - Request for Assistance
Just today, agent Jamal confirmed me to get helped with my request needed regarding my account - with assurance of full support.
Hoping for the good outcome!
Thank you, agent Jamal!
The trying to help me and my friend ro…
Good service, good assistence. The trying to help me and my friend ro give is refunds is the answer for kind of a good service. I hope will be finished and we will receive our money back, cause the physical goods didn't arrive.
My request was dealt without any…
My request was dealt without any hassle, thanks to jamal
Hello,
Hello,
I corresponded and sent e-mails to your customer representatives almost every fifteen days and every week. Each time, I was told that my membership was canceled and that no money would be charged again, but the fee continued to be charged. Please do what is necessary as soon as possible, I would like all my money to be refunded. I would like my membership to be canceled and no fees to be charged again. .
enjoy your work
Great experience with customer service
Good products. Focus on detail.
The purchasing process was confusing and I ended up purchasing more than I wanted. Take your time at every step.
Am still expecting my refund that one…
Am still expecting my refund that one of my friends made a payment mistakenly.
I would be pleased to receive my money back. Thank you.
Received fast an effective customer…
Received fast an effective customer service relating to my query
They got good service and great communication
I contacted them and they assist me immediately
I had a problem with my account so I…
I had a problem with my account so I wrote an eMail and I got an answer real quick. The team was friendly and really helpful.
Jamal reached out to me
Good customer service
I got a call form a good customer service named Eugene and helped me with my problem... I'm very happy with the service.
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