The old owner was amazing, and kits were incredible. The new owner raiaed price without notification, used mass molds, then stopped deliverying product, but continues to take money from accounts signe... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Great products! Excellent customer service! Very well made molds! Super neat little "DIY complete kits" to experiment with. Fun miniatures for lots of projects! Can't wait to use everything I've recei... See more
The molds are cute and unique. But there is a problem with the ordering system. I placed an order but received no e-mail confirmation or shipping notice, so I figured my order didn't go through. I o... See more
Company replied
This company is an absolute scam. I don’t know how she’s able to keep functioning as a business. Last shipment I received was in February with CHRISTMAS themed bits… (Halloween’s came in Decembe... See more
Cute little craft kits
Cute little craft kits. I like all the miniatures and kawaii stuff. Lots of resin molds. If I have questions about how do things there is a Facebook group that is really helpful.
September 24, 2022
Great person to work with Great service
Great service. Unique molds. Everything you need to make your kit work
September 25, 2022
One of my favorite subscription boxes
One of my favorite subscription boxes. Great communication, quick shipping and great unique mold and craft ideas.
September 22, 2022
My items arrived promptly and the…
My items arrived promptly and the instructions that came with my kit are easy to understand.
September 23, 2022
The Kit is perfect
The Kit is perfect. My kids and I had a blast putting it together
September 22, 2022
Good job small business
a little slow on the shipping, but the customer service WAAAY makes up for it. good goin small business!
September 24, 2022
I like the looks of the product
September 20, 2022
The owner was extremely helpful and…
The owner was extremely helpful and answered all my questions!
September 18, 2022
No stars
No stars. Has my $72 something money, and I have nothing. No product, no money back....not good communication.
August 8, 2022
Reply from Craft Kitsune
Hello-
Please check your email for up to date updates and communications. As Craft Kitsune's sole employee and owner I have personally replied to each of your concerns. Craft Kisune strives to spark creativity and the relaxation of crafting. As such, I do not appreciate your profanity or accusations. Lastly, I have refunded both craft kit orders completely (totaling the $72), despite having prepared the kits for you already. I hope you can find relaxation & peace through crafting whether it be from Craft Kitsune or elsewhere.
-Liz (owner)
I received the email with tracking…
I received the email with tracking number on 9/8, and it has not been sent out yet, so not happy with how long it 9s taking for it to be shipped from label being created.
Edit, have received information and am happy with results.
September 17, 2022
I still have yet to receive my order…
I still have yet to receive my order and it has been a month I am not happy
August 12, 2022
Reply from Craft Kitsune
Hi AprilsKrazycreations-
I apologize for any confusion around the order process. Craft Kitsune subscription boxes all ship at the same time of month. Depending on your sign-up date, the wait for your first kit can be a little over a month due to our sign-up window.
As a fellow small business owner, I hope you can understand supply chain delays. I do my best as the only employee and owner of the business to provide custom craft supplies to each of my subscribers on time every month. However, unforeseen delays occur beyond my control. I am very transparent on these delays via email and social media and sincerely apologize for them.
We have already been in email correspondence, but please let me know if you have any future concerns.
-Liz (owner)
Great small business craft supply
Liz has always gone above and beyond to make sure her small business is run right. While it can take a fe days to get a response if you need one she always responds
September 11, 2022
Fast delivery and love the mold
Fast delivery and love the mold. Very sturdy. Some molds I have bought were so flimsy but not this one.
September 17, 2022
Awesome ❤️
I've loved Craft Kitsune since I stumbled across it. The products are great, and it is so awesome how much effort goes into the subscription boxes.
August 31, 2022
I love craft kitsune the kits are…
I love craft kitsune the kits are amazing and affordable way to try out projects. I love resin and the exclusive molds are great too.
September 7, 2022
Love this craft kit
I have been receiving the craft kits from craft kitsune for a yr now an I love them. Never had any problems with them.
September 10, 2022
Absolutely love all the fun things you…
Absolutely love all the fun things you have!! I look forward to creating beautiful memories
September 8, 2022
My favorite craft kit by far!
I have tried many craft subscribe boxes and this is by far my favorite. You get the supplies to make the project, but also enough to make more and are given ideas on different ways to do it. I have never been disappointed with this kit.
September 7, 2022
Quick & as described
September 5, 2022
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.