craftlabel.com Reviews 192

TrustScore 4.5 out of 5

4.5

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Rated 3 out of 5 stars

I haven't received an email response. I got married early September. Sent the photo September 22nd. Didn't get a response. Sent a follow up on December 8th. Now it's the 16th. I keep getting the aut... See more

Rated 5 out of 5 stars

I bought a Cricut bundle after researching several bundles online. Would highly recommend Craft Label. Great value, speedy service. My items came well packaged in cute spotty packaging and also came w... See more

Company replied

Rated 5 out of 5 stars

My first time shopping here and will not be my last. Order received just 2 days after placing. Received delivery updates and covid safety measures. Everything well packaged. I feel as if all care was... See more

Rated 5 out of 5 stars

Ordered after seeing a post on live craft session and decided to order. Found some absolute bargains and gorgeous paper pads so ordered a few items. Ordered was processed promptly and received really... See more

Company details

  1. Scrapbooking Store

Written by the company

The place to shop your favourite art & craft supplies online - with ranges from Dovecraft, First Edition, Cricut, We R Memory Keepers and many more!


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

192 reviews

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Rated 5 out of 5 stars

Brilliant

Brilliant, very fast delivery and love the website. Will be ordering again from them in the near future.

March 17, 2021
Unprompted review
Rated 5 out of 5 stars

This was the 1st time I had ordered…

This was the 1st time I had ordered online from Craftlabel as I usually buy their products from The Range, especially during lockdown. I was thrilled by the ease of ordering and the great prices and fantastic P&P and delivery service. I had a discount code and, unlike most retail, I could use the code on my whole cart. I love Craftlabel products and I will be using their website constantly now. Well done Craftlabel!!

March 17, 2021
Unprompted review
Rated 5 out of 5 stars

Great service

Products arrived safe and well. The Website is easy to navigate. Great packaging that can be reused. Products as described. Swift delivery. Excellent customer services. So 5 stars.

March 17, 2021
Unprompted review
Rated 5 out of 5 stars

Happy Customer

Happy with website for online shopping, really fast and safe delivery. Very pleased, thank you .

March 15, 2021
Unprompted review
Rated 5 out of 5 stars

Very good experience shopping with…

Very good experience shopping with Craft Label. The products I needed were in the sale, so I thought that by the time my order went through, they would be out of stock, but no such thing, they were in stockf and they came extremely quickly. Very satisfied customer!

March 14, 2021
Rated 5 out of 5 stars

Fabulous site with so many lovely…

Fabulous site with so many lovely goodies, I was in need of scrapbook albums and they had loads to choose from, ordered easily, came a few days later, lovely items, great products and great quality, will definitely be returning

March 14, 2021
Unprompted review
Rated 5 out of 5 stars

Love it!

Quick delivery, good price and very good products!!! Love it! Will be buying more soon!

March 14, 2021
Unprompted review
Rated 5 out of 5 stars

Easy to order, fab service

Easy to order, fast delivery, ( actually delivered a day earlier than stated but I had notifications). Kept up to date with delivery times. Excellent packaging. First time I've used craft label and was super impressed.

March 13, 2021
Unprompted review
Rated 5 out of 5 stars

Easy, Efficient, Fast Delivery & Amazing Products

I found my whole shopping experience with Craft Label simple and efficient. They have amazing prices, service and delivery. I would definitely recommend them and will be buying from them again. They are excellent value for money on high-quality craft products.

March 13, 2021
Unprompted review
Rated 5 out of 5 stars

Great company

First time using this company. Website was easy to use . Products were at a good competitive price. Being a novice , I took advantage of the live chat to ask a few questions and the employee was really helpful . Goods came really quickly. Overall extremely satisfied.

March 13, 2021
Unprompted review
Rated 2 out of 5 stars

I really didn’t have a good experience…

I really didn’t have a good experience with craft label at all. I ordered the sawgrass printer which was first sent with the wrong inks and plug. After waiting for the new inks and plug to arrive I plugged in my new printer to find it was faulty. I ended up having to go back and fourth with craft label and sawgrass to have this fixed. It ended up taking over 2 months from the time of ordering to have a printer up and running. The only reason I am not giving it one star is because the price was good. But the experience as a whole was not good and unfortunately I cannot recommend this company.

March 13, 2021
Unprompted review
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Reply from craftlabel.com

Hi Vicky, Thank you for your honest review. We truly apologise for any inconvenience caused during the process of buying your Sawgrass printer from us. We want to insure you that when we get a review like this, we do not take it lightly, but always aim to improve the experience customers have with us. We were unaware you had such a further struggle resolving this fault on your Sawgrass printer, and that you had such a bad experience. If you ever do have questions or any trouble in the future, we are more than happy to assist you as far as possible.

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