Craft & Berry Ltd Reviews 303

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Upon 1st walking into this place it just seemed like another "sports bar/pub". Mostly men, football all over on large tvs, and nobody eating. Anyway, the majority of people there soon dispursed, short... See more

Rated 5 out of 5 stars

Ordered the Hawkstone Black for my husband as it was sold out in our local store. Came really quick. He thoroughly enjoyed it.

Company replied

Rated 5 out of 5 stars

Second year that I have ordered the advent beer box for my husband. Brilliant selection of beers 5* . Great service and will definitely be ordering again next year. Have also ordered during the ye... See more

Company replied

Rated 5 out of 5 stars

Website was easy to use and had some good recommendations. Shipping was great - I knew when to expect the package and got accurate tracking information. The bottles and cans were really well boxed... See more

Company replied

Company details

  1. Alcohol Store

Written by the company

Sheffield based Bottle Shop and Gin Emporium, stocking over 300 of the best Craft Beers and Real Ales as well as over 100 different Artisan Gins. Visit our beautiful shop on Ecclesall Road, Sheffield or visit our online store.


Contact info

4.9

Excellent

TrustScore 5 out of 5

303 reviews

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Rated 4 out of 5 stars

Your carrier delivered to wrong…

Your carrier delivered to wrong address. Parcel lost. Have had to chase and that’s tiresome. You have sent a second package.

November 25, 2021
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Reply from Craft & Berry Ltd

Sorry for the issues with DHL, hopefully we can be of better service next time.

Rated 5 out of 5 stars

Fab!

Amazing quick delivery (next day!) and super lovely guy who delivered them over. Nothing was trouble at all, will shop again here

November 23, 2021
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Reply from Craft & Berry Ltd

Thank you Katie

Rated 5 out of 5 stars

Excellent service

Excellent service, first class communication and customer service.

November 9, 2021
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Reply from Craft & Berry Ltd

Cheers Richard

Rated 5 out of 5 stars

Online ordering and Delivery

Very helpful and great product range. Had to make some changes to my order last minute and it was all addressed very positively. I will be using them again and would recommend them without doubt.

November 7, 2021
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Reply from Craft & Berry Ltd

Thanks for the review Mark...

Rated 5 out of 5 stars

My partner loves the quality and depth…

My partner loves the quality and depth of flavour of the stouts you sell. The selection pack is full of tasty choices. All products are quality and well worth the price, which are well priced. Quick delivery with no issues, fab!!!

November 5, 2021
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Reply from Craft & Berry Ltd

Thank you for the lovely comment Sharon.

Rated 5 out of 5 stars

A good selection of beers to choose…

A good selection of beers to choose from. When for Abbeydale Brewery and Polly Beers selection. Well packed. Good communication as I wanted to pick the beers up rather than delivery. This was sorted with no hassle.
Looking forward to trying them!

October 27, 2021
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Reply from Craft & Berry Ltd

Cheers Tim, hope you enjoy the beers!

Rated 5 out of 5 stars

The website was easy to navigate and…Highly recommended

The website was easy to navigate and there was a fantastic range of products. I found exactly what I wanted. Ordering was easy and my order was delivered quickly and without any plastic. The products arrived in good condition and everything was as described. First-rate service; highly recommended.

October 26, 2021
Rated 2 out of 5 stars

Courier induced drought

Great customer service but the courier wants extra money to send to Scotland, not Craft & Berry's fault.
There's a whole thirsty world up here that needs the couriers to "flat rate" the UK.

October 19, 2021
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Reply from Craft & Berry Ltd

Hi There, we absolutely understand your disappointment, it annoys us too, but unfortunately almost all couriers charge additional fees to ship to Scottish Highlands & Islands. We only charge what it costs us to ship we do not mark up the shipping in any way. If your order is £60 or above we only charge the additional shipping fee and the initial fee is free so this would be a way of getting reduced fees, but unfortunately there just isn't enough margin for us to cover the entire shipping fee...

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