Craft Whisky Club Reviews 

330
TrustScore 3 out of 5

2.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 3 out of 5 stars

Good choice of Whisky but I felt the overall box was lacking, As a member of a similar subscription for both Gin and Rum I felt that these boxes just needed something more then oatcakes or a choco... See more

Rated 1 out of 5 stars

The variety has changed, the snacks weren’t good and now we receive none. I’ve tried to cancel my membership and have emailed with no response and have been locked out of my account and can’t even re... See more

Company replied

Rated 4 out of 5 stars

Great whiskeys used wish there could be more that comes with the box in terms of a booklet showing reciepies to use for that whiskey to get the most out of the taste, maybe 2 smaller different snack... See more

Rated 3 out of 5 stars

I enjoy the variety of quality craft whisky choices every two months. It has allowed us to sample some that we would never have tried if it weren't for the club. Unfortunately, the shipping company is... See more

Company details

  1. Liquor Store

Information provided by various external sources

Craft Whisky Club, based in Edinburgh, aims to unearth future whisky classics and bring them direct to their subscribers door. Founder David Nicol is passionate about Craft Whisky, and believes that by helping the craft whisky producers bring their product direct to the customer, they are free to focus on what they do best - making a great drink, using local ingredients and as traditional a process as possible. David and the team are constantly on the lookout, all over the world, for the best craft whisky producers for his customers. Once selected, a foodie treat is paired up to enhance each particular whisky and show it off at its best. Boxes feature full, typically 70cl (75cl USA) bottles. Shipping is free throughout the UK and USA.


Contact info

2.9

Average

TrustScore 3 out of 5

330 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

2.9

All reviews

(330)

1 review in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Cheers 🥃🥃

I received my first box last month and I was not disappointed. It was a nice treat to have those lovely chocolates and the glass that was included. I’m so thrilled to be a part of the Craft Whisky club!🥃🥃 I’m looking forward to my future tastings.

June 27, 2020
Unprompted review
Rated 5 out of 5 stars

I bought this club for my fiance for…

I bought this club for my fiance for Christmas 2019. It has been the best gift ever! He truly appreciates all the delicious whiskeys from around the world, and the food pairings are so interesting and open up a whole new flavor. If you or your someone special is a whiskey lover this is a no brainer for sure!

June 23, 2020
Unprompted review
Rated 5 out of 5 stars

No High Hopes

My hopes were actually not set high, due to past experiences with other clubs. However, this was a good bottle of whisky at a non-overinflated price!

June 10, 2020
Unprompted review
Craft Whisky Club logo

Reply from Craft Whisky Club

Hi,

This is great feedback to hear.

There are some really excellent single cask selections coming up and we are positive these will be well received.

The whisky world is such a friendly industry and we are having a great time working with the makers and hearing this great feedback. Long may it last.

All the very best.

David and the team at Craft Whisky Club

Rated 5 out of 5 stars

Very happy with the way the box came…

Very happy with the way the box came and my husband was very happy receiving it as a present.

June 10, 2020
Unprompted review
Craft Whisky Club logo

Reply from Craft Whisky Club

Hi,

Thank you very much for indeed for letting us know.

We are really happy that our curated boxes are well received. There are so many excellent emerging whisky makers and we are really happy to be helping both those distilleries.

We are whisky fans at heart, and helping all of our members and whisky fans share our experiences is what we are all about.

Thanks very much again.

David and the team at Craft Whisky Club

Rated 5 out of 5 stars

Loved the first bottle

Loved the first bottle, can't wait for the 2nd!

June 10, 2020
Unprompted review
Craft Whisky Club logo

Reply from Craft Whisky Club

Hi,

This is excellent news! We are really stoked that this whiskey went down well 🥃. We have some really great single casks coming up and we'd love to hear your feedback on every single one.

All the very best!

David and the team at Craft Whisky Club

Rated 5 out of 5 stars

First shipment and I found my new…

First shipment and I found my new favorite whisky!

June 10, 2020
Unprompted review
Craft Whisky Club logo

Reply from Craft Whisky Club

Hi,

This is fantastic news. There are some real classics coming your way and our aim is to hit the sweet spot every single time.

Sláinte!

David and the team at Craft Whisky Club

Rated 5 out of 5 stars

Outstanding customer service

Outstanding customer service! Great product presentation. Very good whiskey! My friends truly enjoyed it!

June 3, 2020
Unprompted review
Craft Whisky Club logo

Reply from Craft Whisky Club

Hi,

Thank you very much for your kind words. They really do mean everything to us. We are at heart whisky fans and it gives us great pleasure to know that these amazing whiskies are being appreciated.

All the very best.

David and the team at Craft Whisky Club

Rated 4 out of 5 stars

Solid B

I am happy with the first bottle by itself. The extra bits weren’t overwhelming. The glass (I guess?) is a bit odd as it is not something I would drink from. (No real explanation
Of whether it’s actually a drinking/tasting glass or not) The oat cakes were.... oat cakes. Chocolate was ok. Still worth it as the whisky was nice, so I think that’s worth the money but I would be happier if the extra things were a bit better. Interesting, the bottle was sent out last year as well though so I’m not sure if that means you would have got two of the same bottle in a year. Or if it’s a “first box” bottle.

June 2, 2020
Unprompted review
Rated 4 out of 5 stars

Good whisky

The Westward American Single Malt is good. I think it best neat. The accompanying chocolate was also good. Only complaint would be about third tier courier. Watching the in-transit tracking was frustrating. Best not to watch and just be surprised when it arrives.

May 20, 2020
Unprompted review
Rated 4 out of 5 stars

Good service

The delivery and contact was very good,particularly in the current climate.I enjoyed the premier snacks that came with the whisky.Though enjoyable ,it was not really my style hence the 4.

May 14, 2020
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look