Just can’t say enough great things about crate club. My #1 reason to continue to Renew is my trust that We will all get a surprise from our General box that we will love! Shopping for the man who has... See more
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See what reviewers are saying
When the box shows up (he knows it by now) he gets settled in to see what’s there. It’s been few and far in between that we’ve received duplicate “like” products, never actual duplicates. He loves... See more
I began with CC several years ago as a Father’s Day gift for my husband. It was an okay gift to begin with but within the last year HAS BECOME AWESOME! Our military son routinely pillages his box and... See more
Crate Club is a great idea, and was a fun gift for a friend. I would say I was not quite overwhelmed by the value that he got in the crate, but again, I was using one of the more budget-friendly optio... See more
Company details
Written by the company
Crate Club is the #1 subscription box for survival, tactical and outdoor gear. All of the gear is hand-tested and picked by our team of experts before entering any crate. Receive premium gear from trusted name brands at a fraction of the price. Get started today! Important: Crate Club was taken under new management as of 2020 and we have undergone massive improvements in product quality, customer service, and user experience.
Contact info
United States
- support@crateclub.com
- crateclub.com
Awesome place
Awesome place, awesome people, awesome crates...LOVE!!!
Excellent Customer Service
Just Had a chat with Oliver and he was great and solved my issue right away, excellent customer service.
Lee
Had great help and communication from…
Had great help and communication from crate club, thank you febray.
Great service
This team is amazing hands down.
This team is amazing. I have had several moves, a lost package you name it, it has happened and The Crate Club was there to fix each issue with no questions, it was like I was a VIP. Never have I felt this comfortable ordering on line. And to top it off everything I received was top of the line. Customer Services hands down on top of there game.
Febray helped with my queries and…
Febray helped with my queries and sorted out my concerns. Great customer service
Oliver A
Oliver A, answered my question quickly and accurately, very good customer service
Highly recommend a subscription
The Pro Crate Club continents were so helpful and relevant. I decided to upgrade my subscription to Premium. I contacted their support team. They were very helpful and responded to my questions and request immediately. I highly recommend a subscription.
Sam P
Sam P. helped my concern, answered my question directly and promptly. Straight to the point and good customer service.
excellent customer service
excellent customer service. always ready to help
Marie helped me via chat
Marie helped me via chat. She did a great job and helped ease my concerns. She was very patient with me and kind. Great Job Marie!
My chat was handled very well Ivy C did…
My chat was handled very well Ivy C did a great job with the information that she had
Great quality products in your online…
Great quality products in your online store, just need some colour night vision! And obviously be able to ship to South Africa. The Operator that helped me with all my requests was very polite and professional, should anything change regarding the shipping methods please notify me!
Raymond Moller
Awesome company
My experience was great didn't have any problems. Answered all my questions even gave me a promotion code so that way when I start my crate I have a little bit of a discount and they didn't have to do that it was nice of them
Ivy C was very helpful and friendly
Ivy C was very helpful and friendly. Wanted to make sure I was satisfied and patient with me and the choices I made. Ivy is a support tech that deserves a well done by the supervisor. I want to thank Ivy again for the help
Every question I've had has been dealt…
Every question I've had has been dealt with very professionally and one of the best
Best customer service I've ever dealt…
Best customer service I've ever dealt with and fast with getting me squared away.
Marie with customer service was great
Marie with customer service was great. Very quick response to the issue I had and was able to take care of it Immediately for me. Thank you.
If you want top notch equipment for…
If you want top notch equipment for hiking, hunting, fishing camping, you've got to join crate club. They are very professional. Customer service is awesome. The are eager to answer questions and help in any way they can.
Customer service was amazing when I had…
Customer service was amazing when I had a change of address and forgot to change my address, they made sure I was going to be taken care of. I love my crate club.
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