Crazy Price Beds Reviews 

7,674
•
TrustScore 3.5 out of 5

3.3

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Review summary

Created with AI, based on recent reviews

Looking at 99 reviews, most reviewers were somewhat happy with their experience overall. Many customers appreciate the fast delivery times and find the products to be great value for money, mentioning that the items match their expectations very nicely. Consumers also state that the beds look great, are very comfortable, and offer a straightforward ordering process from start to finish. However, some customers also noted significant delivery delays and persistent issues with missing items or incomplete packages arriving at their homes. A few other people also felt that the customer support team was completely unresponsive when trying to resolve these urgent problems.

What people talk about most

Product

Consumers find product to be a mixed experience, with many reviewers praising the comfortable feel, great... See more

Delivery service

Reviewers express mixed feelings regarding the delivery service, with some customers praising fast shipping,... See more

Order

Users describe widespread frustration regarding significant delivery delays, with many reviewers waiting... See more

Quality

Clients share ambiguous opinions on quality, with many reviewers praising the comfortable feel, lovely... See more

Customer service

Reviewers highlight ambiguous aspects of customer service, with many praising the speedy responses and... See more

Reviews shaping this summary

Rated 3 out of 5 stars

The bed hasn’t been built yet. We ordered on the 5th Nov- so it’s not quick delivery- I expected this due to reviews about it taking a long time! We had 30 mins notice of the bed being delivered- than... See more

Rated 3 out of 5 stars

Mmm bit disappointed that I had to check about my mattress Had to order mattress again and still waiting for it The bed arrived in super time but not yet built up as no mattress yet Ordered 12 N... See more

Rated 4 out of 5 stars

Really fast delivery, the bed is better quality than I thought it would be for the price and the mattress is really great value for money. Only marked a star down as the instructions need to be review... See more

Rated 4 out of 5 stars

At first my order of 2 beds was wrongly dispatched but the customer service team soon sorted it out. Good quality, great price and a bonus of free delivery.


Company details

  1. Bed Shop
  2. also in
  3. Bedroom Furniture Store

Written by the company

Crazy Price Beds Website Officially Relaunched In July 2023 and is now under new ownership. We encourage our customers to Sleep Well & Spend Less at Crazy Price Beds. You can shop a wide variety of quality bed frames and styles in a growing range of colours and styles, all at an affordable price. Choose a quality mattress to add to your new bed frame and choose from memory foam or a luxe pocket sprung, as well as our pillow and duvet options to give your bedroom a new lease of life, always at a bargain price. You save money every time you shop at Crazy Price Beds. What's more, you can spread the payments with one of our buy now, pay later options available via Clear Pay and PayPal.


Contact info

3.3

Average

TrustScore 3.5 out of 5

8K reviews

5-star
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3-star
2-star
1-star

Asks customers to review

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Hasn’t replied to negative reviews

How this company uses Trustpilot

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3.3

All reviews

(7,674)

85 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

No screws!!!!

Ordered a bed for my daughter. Waited 8 days for it to be delivered, to open it up and no screws in the box!
Daughter now has no bed & spent all day sorting her room ready for her new bed, on my own with a newborn baby too!

February 9, 2026
Unprompted review
Rated 1 out of 5 stars

Wanted to give a zero as they promised…

Wanted to give a zero as they promised my order for over 3 weeks of it being late. They then told me they couldnt find the bed (presume that means no stock) and asked me to choose another one despite still advertising the one I wanted on their website. I didn’t trust them so asked for a full refund. Awful experience.

December 28, 2025
Rated 5 out of 5 stars

Excellent customer service

I had an issue with one of the knobs on the bed I had purchased being bent. Having just moved house and being in desperate need of a bed, I asked if there was a possibility of a discount rather than having to send back and wait for a replacement. Hannah was fantastic! She responded to my query really quickly and offered a 50% refund. Really easy to contact and excellent customer service. Would recommend highly!

February 5, 2026
Unprompted review
Rated 2 out of 5 stars

Be careful when ordering from this…

Be careful when ordering from this company.

I ordered a day bed from B and Q but it was fulfilled by this company. In the photos it clearly shows mattresses are included, and doesn't mention anywhere that they're not included in the price. For £250 I definitely expected them to be included. When I asked when the mattresses would be delivered, all I got was a response saying "you didn't add any mattresses to your order".. Of course I didn't, because the mattresses are in the photo of the bed.

February 2, 2026
Unprompted review
Rated 1 out of 5 stars

ordered beds at end of dec 2025

I ordered the beds at the end of December 2025 and still haven’t received any response. I’ve sent the same email twice with no reply. I understand that deliveries can be delayed, but the lack of communication has made me question the company’s credibility. This has been a very disappointing experience, and I don’t know how else to contact them besides an email that goes unanswered.

January 24, 2026
Unprompted review
Rated 1 out of 5 stars

Avoid avoid avoid

Ordered a mattress 2 weeks ago and still not received. Email stated item would be delivered in 5 business days yet here we are. Have been back and forth emailing their customer service team to be told yesterday that the mattress is due to leave the warehouse that same day and be given to the couriers where I will then receive tracking details… 24hours later and still nothing. Possibly a scam company. Avoid regardless! Quick to take your money but won’t give the goods.

January 7, 2026
Unprompted review
Rated 1 out of 5 stars

Do not buy from this company

Ordered a bed for my granddaughter which she chose. Waited, emailed (which seems to be the only way of getting in touch, no phone number considering it's a company) was told something went wrong at the warehouse. Will expedite ASAP. Waited emailed again. Bed was a no show. Got fed-up and requested cancellation and refund.

December 31, 2025
Rated 1 out of 5 stars

No beds !

No beds !
Had a mail from transport saying they had not received our beds.
Beds ordered 29/12.
I would like to know what happened?

December 29, 2025
Rated 1 out of 5 stars

I have not received the item and have…

I have not received the item and have had no contact from the company. I do however keep getting emails asking me to review them which is really infuriating. My daughter is still sleeping on the floor as result.

January 10, 2026
Unprompted review
Rated 1 out of 5 stars

Poor and in breach on TrustPilot

I purchased a bed frame from this company and only after assembling it (as required) did it become clear that the quality is very poor. The bed makes loud squeaking noises during normal use, making it unfit for purpose.
I contacted the company immediately to request a return. I was told this was not possible because the bed had been assembled, despite the fact that assembly was necessary to identify the fault. I then provided video evidence clearly showing the issue, as requested by the company.
Since sending the video, I have received no response to multiple follow-up emails.
I have now raised this publicly because of the lack of communication. Trustpilot has also confirmed that this company is using ratings incorrectly and is in breach of Trustpilot guidelines.
This has been a very disappointing experience, and I would advise others to be cautious before purchasing.

January 7, 2026
Unprompted review

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