Crazy Price Beds Reviews 7,652

TrustScore 3.5 out of 5

3.3

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Rated 5 out of 5 stars

Absolutely love the bed, well packaged and was kept informed about the delivery every step of the way. It stated up to 5 days for delivery; however it was here within 2 days. I had an issue with the... See more

Rated 1 out of 5 stars

Shocking customer service, no confirmation sent after purchase. Bed still not delivered 20 days after order despite 7-10 days being advertised. Had to chase for any kind of information. Couldn’t tell... See more

Rated 5 out of 5 stars

Really happy with my purchase , the bed is beautiful and very good quality , it wasn't too hard to put together and I was kept well informed about the delivery process . My daughter loves her new bed... See more

Rated 1 out of 5 stars

I placed an order on Saturday, October 18th, which was supposed to be delivered within 5–7 days. However, it’s now well past that timeframe, and I still haven’t received my order. I also received an... See more

Company details

  1. Bed Shop
  2. Bedroom Furniture Store

Written by the company

Crazy Price Beds Website Officially Relaunched In July 2023 and is now under new ownership. We encourage our customers to Sleep Well & Spend Less at Crazy Price Beds. You can shop a wide variety of quality bed frames and styles in a growing range of colours and styles, all at an affordable price. Choose a quality mattress to add to your new bed frame and choose from memory foam or a luxe pocket sprung, as well as our pillow and duvet options to give your bedroom a new lease of life, always at a bargain price. You save money every time you shop at Crazy Price Beds. What's more, you can spread the payments with one of our buy now, pay later options available via Clear Pay and PayPal.

Crazy Price Beds

Written by the company

Sleep Well, Spend Less!
At Crazypricebeds, our motto is simple. The best range of Beds, amazingly low prices, and great service. We offer the best range of Beds in the UK, full of cool and innovative designs, all at crazy low, genuine prices. Our delivery is FREE to UK mainland. Order your bed and mattress today and get it delivered in 5-7 working days. We sell thousands of beds every week for thousands of happy customers. We are one of the few furniture retailers to use Clearpay as well as PayPal Pay in 3. Visit crazypricebeds.com today!
Free Delivery!
Our delivery is FREE to UK mainland. Order your bed and mattress today and get it delivered in 5-7 working days.

Sleep Well, Spend Less!

Huge Stocks with Free UK Nationwide Delivery!

Huge Stocks with Free UK Nationwide Delivery!
Huge range of Beds, in stock at our UK based warehouse ready to ship! FREE Delivery to UK mainland within 5-7 days. Genuine low prices as we buy direct from the manufacturer to save you money.

Contact info

3.3

Average

TrustScore 3.5 out of 5

8K reviews

5-star
4-star
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1-star

Replied to 20% of negative reviews

Typically replies within 1 week

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Rated 1 out of 5 stars

I ordered from this company a 19CM/8"…

I ordered from this company a 19CM/8" Memory Foam Mattress double it arrived in a roll so to make sure it fitted I unrolled it and to make sure it was comfortable which I found it to be very uncomfortable so I requested it to be pick up and returned but this company will not take back the mattress complete joke of a company and a rip off this company are a bunch of rip off merchants why do other companies allow you to try mattresses out and return if not suitable

October 10, 2025
Unprompted review
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Reply from Crazy Price Beds

Dear Alex,

We sincerely apologize for the concerns you have raised. As previously communicated in our email correspondence, please be informed that our Mattresses and Pillows are exempt from distance selling regulations due to their intimate nature. Any mattresses or pillows that have been unsealed will be considered as having been used.

This information is outlined on our website prior to making a purchase.

We regret any inconvenience this situation may have caused you.

Best regards,
Customer Experience Team | Crazy Price Beds
Email: info@crazypricebeds.com Web: www.crazypricebeds.com

Rated 5 out of 5 stars

Ordered a four poster bed

Ordered a four poster bed, amazing service, package arrived promptly as stated

September 30, 2025
Crazy Price Beds logo

Reply from Crazy Price Beds

Hi Donna,

Thank you for taking the time to leave us a wonderful 5-star review. We are thrilled to hear that you are happy with your order and the delivery time. Your feedback means a great deal to us.

Kind regards,
Customer Experience Team | Crazy Price Beds
Email: info@crazypricebeds.com
Web: www.crazypricebeds.com

Rated 1 out of 5 stars

Damaged bed and no refund yet

Received a damaged bed which you agreed to collect and reimburse. I’m still waiting for the collection and the reimbursement

September 30, 2025
Crazy Price Beds logo

Reply from Crazy Price Beds

Hi,
I can see we have sent you an email this morning advising your collection was attempted on the 06/10.
Please lookout for this email so we can advise you on the next steps.
Apologises for any inconvience this may have caused you.
Kind regards
Customer Experience Team | Crazy Price Beds Email: info@crazypricebeds.com Web: www.crazypricebeds.com

Rated 5 out of 5 stars
Crazy Price Beds logo

Reply from Crazy Price Beds

Hi Donna,

Thank you for taking the time to leave us a fantastic 5-star review. We are delighted to hear your order arrived ahead of schedule. Your feedback means a lot to us.

Kind regards,
Customer Experience Team | Crazy Price Beds
Email: info@crazypricebeds.com
Web: www.crazypricebeds.com

Rated 1 out of 5 stars

Absolutely awful

Absolutely awful
The bed I ordered was clearly a second or a return the frame was all damaged and it was missing lots of items. No contact number but when I did email the people were nice and did send out the missing items first time . Then I realised even more stuff was missing.. I’m still waiting
Please do not buy from this company.

October 1, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service, good quality product, exactly as described and delivered earlier than anticipated.
Would use again

September 27, 2025
Crazy Price Beds logo

Reply from Crazy Price Beds

Thank you for taking the time to leave us a fantastic 5-star review!
We are delighted to hear that we were able to deliver your goods ahead of schedule and that you are pleased with your purchase.
Please let us know if there is anything else we can assist you with.
Kind regards,
Hannah
Customer Experience Team | Crazy Price Beds
Email: info@crazypricebeds.com
Web: www.crazypricebeds.com

Rated 5 out of 5 stars

Extremely happy

My new bed is gorgeous and very comfy. I am so glad that I found the crazy price beds website because the same bed on different websites was much more expensive.

The delivery was fast and the communication was straightforward.

I would definitely recommend it

September 22, 2025
Unprompted review
Crazy Price Beds logo

Reply from Crazy Price Beds

Hi,

Thank you immensely for taking the time to leave us a wonderful 5-star review. It truly brings us joy to know that you are satisfied with your order and that you found the process straightforward.

If you have any questions or require assistance with anything at all, please feel free to reach out! We are always here and more than happy to help!

Warmest wishes,
Your Friendly Customer Experience Team
Crazy Price Beds
Email: info@crazypricebeds.com
Web: www.crazypricebeds.com

Rated 5 out of 5 stars

Great product and great price

Great product and great price. Delivery took longer but that was a courtier itself.
I see old definitely recommend this website.

August 31, 2025
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Reply from Crazy Price Beds

Dear Kami,

We hope this message finds you well! 🌟

Thank you so much for taking the time to share your fantastic 5-star review. We are absolutely thrilled to hear that you’re happy with your order! Your satisfaction means the world to us.

We sincerely apologize for any inconveniences caused by the delivery company; we truly value your feedback and will make sure to pass it along.

If you have any further questions or need any assistance, please feel free to reach out to us anytime. We’re here and ready to help!

Warm regards,

Your Customer Experience Team
Crazy Price Beds
Email: info@crazypricebeds.com
Web: www.crazypricebeds.com

Rated 5 out of 5 stars

Good communication regarding delivery…

Good communication regarding delivery which was within expectations.
I am not a DIY expert however bed was remarkably easy to assemble with clear instructions.

September 3, 2025
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Reply from Crazy Price Beds

Dear Dave,

We hope you are doing wonderfully! 🌼

A heartfelt thank you for leaving us such a fantastic 5-star review! It brings us so much joy to know that you’re pleased with your order. We’re also delighted to hear that you found assembling the bed so easy!

If you have any questions or need assistance with anything at all, just give us a shout! We’re always here and more than happy to help!

Warmest wishes,

Your Friendly Customer Experience Team
Crazy Price Beds
Email: info@crazypricebeds.com
Web: www.crazypricebeds.com

Rated 5 out of 5 stars

Was vert happy happy sleep with the service and my…

Was vert happy with the service and my bed frame 😍

August 30, 2025
Crazy Price Beds logo

Reply from Crazy Price Beds

Hi,

We hope you are having a great day!

A heartfelt thank you for leaving us such a fantastic 5-star review! It brings us so much joy to know that you’re pleased with your order and the services.

If you have any questions or need assistance with anything at all, just give us a shout! We’re always here and more than happy to help!

Warmest wishes,

Your Friendly Customer Experience Team
Crazy Price Beds
Email: info@crazypricebeds.com
Web: www.crazypricebeds.com

Rated 5 out of 5 stars

Bisham single grey bed...

From start to finish the process with ordering and delivery was very easy, with emails and texts keeping me informed all the way !

September 14, 2025
Unprompted review
Crazy Price Beds logo

Reply from Crazy Price Beds

Hi,

We hope you are doing wonderfully! 🌼

A heartfelt thank you for leaving us such a fantastic 5-star review! It brings us so much joy to know that you’re pleased with your order.

If you have any questions or need assistance with anything at all, just give us a shout! We’re always here and more than happy to help!

Warmest wishes,

Your Friendly Customer Experience Team
Crazy Price Beds
Email: info@crazypricebeds.com
Web: www.crazypricebeds.com

Rated 5 out of 5 stars

Great Customer Service.

After a terrible experience with another company and a broken bed, I ordered a new bed through B&Q which was sold by this company. The bed itself I love. I bought my mum the exact same one 3 years ago and she has zero issues with it to this day. This was the Lambeth king size ottoman storage bed.

Unfortunately I did not have the same experience as my lovely mother, the slats were cracked and the base board was bent on delivery.

I reached out to crazy price beds and they practically responded the same day to offer a partial refund for the slats and a new order for the base board. Another unfortunate event is that the order came but for the wrong parts. No biggie. Once again crazy price beds sent out replacement parts (waiting on delivery).
Im afraid a third unfortunate event happened after sitting on the bed the entire left side panel snapped. However, I have a replacement order coming for this too.

Although the bed itself doesnt seem to be as good quality as my mums for some reason...The response times and customer service is why ive rated this a 5 star company. I wouldn't however order another ottoman bed from them based on the issues ive had with it.

Hope this helps. Thanks!

September 12, 2025
Unprompted review
Crazy Price Beds logo

Reply from Crazy Price Beds

Thank you for sharing your thoughtful review! 🌟 It’s clear you’ve had an eventful experience with this bed—from your initial hopes based on your mum’s experience to some frustrating issues. However, your appreciation for our quick response and willingness to fix problems shows how important our customer service is, even if the product didn’t meet all expectations.

Your feedback is very helpful because it highlights both the product quality concerns and our support team.


Please let us know if there is anything else we can help you with?
Kind regards
Customer Experience Team | Crazy Price Beds
Email: info@crazypricebeds.com Web: www.crazypricebeds.com

Rated 3 out of 5 stars

Really slow delivery

Really slow delivery. Full 5 working days so far and counting. This is to the Southeast area just outside the M25.

It wouldn't be so bad if there was an option to pay for faster delivery but I didn't see one at the time of ordering.

Coms not great either.

September 12, 2025
Unprompted review
Crazy Price Beds logo

Reply from Crazy Price Beds

Hi there! 🌟

Thank you so much for taking the time to share your thoughts with us. We truly appreciate it!

Just a quick note, we usually advise that deliveries take place within 5-7 working days. I'm happy to see that your order arrived on the 5th day!

If you have any other questions or need further assistance, please don’t hesitate to reach out. We’re here to help!

Warm regards,
Customer Experience Team | Crazy Price Beds
Email: info@crazypricebeds.com
Web: www.crazypricebeds.com

Rated 3 out of 5 stars

Disappointing

As yet, I've still not received delivery of the two beds I've ordered so not very encouraging is it. I'm assured by customer services that they have contacted the courier and a further update is imminent but I won't hold my breath!

August 29, 2025
Crazy Price Beds logo

Reply from Crazy Price Beds

Dear Customer,

Thank you for taking the time to share your feedback with us. We sincerely appreciate your insights.

I am pleased to see that your order has been successfully delivered. We apologize for any inconvenience this may have caused.

Should you have any further questions or require additional assistance, please do not hesitate to contact us. We are here to assist you.

Best regards,

Customer Experience Team
Crazy Price Beds
Email: info@crazypricebeds.com
Web: www.crazypricebeds.com

Rated 2 out of 5 stars

Good budget website

The quality of the Rostherne wooden bed did not meet my expectations but for the price I can't complain.

August 21, 2025
Crazy Price Beds logo

Reply from Crazy Price Beds

Hi, Thank you for taking the time to leave us a review.
We are very sorry to hear this, if you have an issues please contact us at info@crazypricebeds.com we will be more than happy to help assist you.
Kind regards
Customer Experience Team | Crazy Price Beds   
Email: info@crazypricebeds.com  Web: www.crazypricebeds.com

Rated 5 out of 5 stars

Great customer service and support

Great customer service and support, decent bed frames.

August 23, 2025
Unprompted review
Crazy Price Beds logo

Reply from Crazy Price Beds

Thank you so much for your great 5-star review! We're thrilled we was able to assist you.

If there's anything else we can help you with, please don't hesitate to get in touch.

Kind regards
Customer Experience Team | Crazy Price Beds
Email: info@crazypricebeds.com
Web: www.crazypricebeds.com

Rated 5 out of 5 stars

very good trundle bed frame

very affordable trundle bed frame which works perfectly. It was easy to assemble and the wood is of good quality and with the little handle holes it is extremely easy to pull out from under the main bed which I had got from elsewhere. Very pleased with it for the cost I paid.

August 26, 2025
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Reply from Crazy Price Beds

Thank you so much for your wonderful 5-star review! We're thrilled you are happy with your purchase.

We hope you come back and shop with us soon.

If there's anything else we can help you with, please don't hesitate to get in touch.

Kind regards
Customer Experience Team | Crazy Price Beds
Email: info@crazypricebeds.com
Web: www.crazypricebeds.com

Rated 5 out of 5 stars

Great company

Great company . 2nd bed I’ve bought off this site . Perfect and looks great .

August 21, 2025
Crazy Price Beds logo

Reply from Crazy Price Beds

Thank you so much for your wonderful 5-star review! We're thrilled you chose us again — your continued support means a lot.

If there's anything else we can help you with, please don't hesitate to get in touch.

Kind regards
Customer Experience Team | Crazy Price Beds
Email: info@crazypricebeds.com
Web: www.crazypricebeds.com

Rated 1 out of 5 stars

Very disappointed moved home ordered…

Very disappointed moved home ordered beds for new house and mattresses everything was delivered apart from the mattresses

September 1, 2025
Unprompted review
Crazy Price Beds logo

Reply from Crazy Price Beds

Hello

I have reviewed the tracking information provided by XDP and can confirm that the boxes were separated between the collection and delivery depots. XDP has taken the necessary steps to transport the remaining box to the correct depot and will be scheduling a second delivery for you promptly.

We sincerely apologize for any inconvenience this situation may have caused you. If you do not receive any communication from XDP within the next 48 hours, please feel free to reach out to us for further assistance.

Kind regards
Customer Experience Team | Crazy Price Beds
Email: info@crazypricebeds.com Web: www.crazypricebeds.com

Rated 5 out of 5 stars

Great mattress

Great mattress! Came quickly and is great quality

August 15, 2025
Crazy Price Beds logo

Reply from Crazy Price Beds

Hi there,

Thank you so much for taking the time to leave us a fantastic 5-star review! We’re thrilled to hear you’re happy with the delivery time and the quality of your mattress — that really means a lot to us.

If there’s anything else we can do for you, please don’t hesitate to get in touch.

Kind regards
Customer Experience Team | Crazy Price Beds
Email: info@crazypricebeds.com
Web: www.crazypricebeds.com

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