Cream City Vapes Reviews 

195
TrustScore 2.5 out of 5

2.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

They've ghosted me completely after waiting months and months for my order. This is unacceptable when people are making +$100 orders like mine. What gives? Why the stonewalling?

Rated 5 out of 5 stars

Ok during this c-19 time many sites are completely disfunctional, I ordered from a site with NO activity after order! 6 days later, did same buy at CREAMCITYVAPES, I've already received my order from... See more

Rated 5 out of 5 stars

I'm a big fan of CCV. Friendly service and great prices. According to some they've had shipping issues but that's not been my experience. Anyone leaving this small company bad reviews because of suppl... See more

Rated 1 out of 5 stars

Would give negative stars if possible. Made the purchase on 2/27, and received confirmation of the order. A couple weeks later, they shut down their page due to order “backlogs”. I figured to wait a b... See more

Company details

  1. Food, Beverages & Tobacco

Information provided by various external sources

Buy Vaporizers and Accessories online. Free discreet shipping on all orders and best prices guaranteed. Over 10,000 products available.


Contact info

2.5

Poor

TrustScore 2.5 out of 5

195 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

2.5

All reviews

(195)

0 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

They've ghosted me completely after…

They've ghosted me completely after waiting months and months for my order. This is unacceptable when people are making +$100 orders like mine. What gives? Why the stonewalling?

August 10, 2023
Unprompted review
Rated 1 out of 5 stars

Would give negative stars if possible

Would give negative stars if possible. Made the purchase on 2/27, and received confirmation of the order. A couple weeks later, they shut down their page due to order “backlogs”. I figured to wait a bit given the “backlogs” and contacted them via email on May 11 asking for a refund. Unsurprisingly, no response. I contacted them again on 6/28, once again no response. If anyone ordered from this merchant, I would suggest disputing your charges as this no-show company will not respond to requests. If it’s too good to be true, it likely is. I’m beyond disappointed. It should never take 4 months + to hear an update. Never again.

February 27, 2023
Unprompted review
Rated 1 out of 5 stars

Do not recommend!!

Do not recommend!!! They will take your money and never be heard from again. The vast majority or reviews you'll see about these guys will say the same thing.

SCAM, SCAM, SCAM...do not order from Cream City Vapes unless you like giving money away!!

May 15, 2023
Unprompted review
Rated 1 out of 5 stars

I'm with Molly

I'm with Molly. I spent 250.00 plus in January and nothing as of today. No response to email. These are the kind of people whom make our planet a scourge. It's sad.

January 18, 2023
Unprompted review
Rated 1 out of 5 stars

Save yourself the headache and money.

Save yourself the headache and money.
I ordered from this company in February 23. Received my confirmation right away. Received maybe 3 emails afterwards they they are working on my order.
After that. Crickets…..
I emailed them after the 25 business days they stated it took to send a tracking number to see if they could give me an update. Crickets. Decided to check Instagram and to no surprise other people were commenting the same thing regarding their order. I DM them on Instagram, they reply right away that I have to email them and if I want a refund I have would have to contact my bank to get my money back.
Emailed them one more time nothing.
So I called my bank to dispute the charge because I’m not waiting until it’s too late to get my money back. Had to send my bank a screenshot of the message they sent so that I can forsure get my money back.
It’s just infuriating because they ignore you and give absolutely no updates on orders. It’s not like their stuff is cheap either.
If you can’t keep up with orders limit yourself to how much you can sell and let us know.

April 6, 2023
Unprompted review
Rated 1 out of 5 stars

If I could give negative stars I would

If I could give negative stars I would. I ordered something from CVV in JANUARY. Never came and now they’re having “issues” with their company. This is the most unprofessional scam I have ever seen. They’re a bunch of scammers
and I wish them nothing but the worst. F you CVV.

April 1, 2023
Unprompted review
Rated 1 out of 5 stars

Gaslighting drop shippers

This company appears to mostly be a drop shipping scam. I waited a month for my order to ship and then was repeatedly lied to about the updated ETA. On requesting a refund in full they went no contact.

March 31, 2023
Unprompted review
Rated 1 out of 5 stars

This company sucks

This company sucks. I waited for 2 months, to have them tell me they don't have my order, and to file a dispute. No customer service. A bunch of automated emails. And any personal email had misspelled words. I doubt they'll last long. Dont waste your time! Try Element Vape

February 2, 2023
Unprompted review
Rated 1 out of 5 stars

CCV closure ??

I am assuming that everyone with an outstanding order, as I have, received the mass email notification from CCV.
It is difficult to understand the true meaning of the notice, except that NO outstanding orders will be filled, and you should attempt to get a refund through your bank. I'm not sure if they are closed, in limbo, bankrupt, I don't know. Sorry for all of us who will not get anything out of this. But I truly believe CCV is getting what they deserve.

March 28, 2023
Unprompted review
Rated 1 out of 5 stars

SAVE YOUR TIME AND MONEY SHOP ELSEWHERE

Of course my bank account was charged the second I placed a purchase with cream city vapes but since that interaction I have only received automated mass sent emails although I have reached out on multiple occasions to cream city vapes to receive a refund. Months have passed since my money was taken and yet my order still sits in the same state it did back then. Don’t waste your time or money with cream city vapes. There are real legit companies with better deals than cream city vapes claims to offer. I ordered a brand new product for cheaper from another company and received my item the same week which is why I’ve been trying to cancel my order with cream city vapes for the last month and a half. I have yet to hear back even once from cream city vapes regarding my order.
Order #S84409

March 27, 2023
Unprompted review
Rated 1 out of 5 stars

Complete scam

Complete scam. DO NOT purchase anything from them. I wish I had research them first. I ordered a product in February and never received it. When I tried contacting them for a refund they never responded. I suggest you text, email and call them to refund your money and keep records. I was able to dispute the charge with my bank and they requested screenshots of my attempts to contact them.

March 25, 2023
Unprompted review
Rated 1 out of 5 stars

They are a SCAM

They are a SCAM. 2 months and not one communication about the actual order.
They really should be honest and just say they dont have stock, and it can be 6 months or 2 years, do you still want it. I would say YES and be happy to wait.
But this lack of communication speaks volumes of their ethics, and that leads to no trust. I did a charge back with my bank and you should too.

February 1, 2023
Unprompted review
Rated 1 out of 5 stars

This place is a rip off

This place is a rip off. I spent 235.98 February 14th and today is 3/23 and still have not received even shipping info. I’ve tried calling and texting with no response. Do not buy from them. Since then I’ve ordered 5 wax pens from other websites and all were delivered that week.

February 14, 2023
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look