Beautiful mugs and outstanding customer service. I ordered on Sunday. Sent a note asking for a quick turnaround as wanted for a bday Gift and they arrives, Beautifully packaged on Tuesday!! So impress... See more
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I purchased a cloth bag, whilst shopping at the bath store. I liked it so much I ordered two more on their website online. They arrived very quickly and was beautifully wrapped. I would highly recom... See more
Cream’s designs are great accents for a room, with beautiful crisp blue and White Sea-themed lampshades and lots of other goodies. The service is excellent, both online and in our local store at Falmo... See more
The items ordered were expertly packed and despatched quickly via dpd. Quality of mirror superb but diffuser was absolutely tiny came with two rings that don't fit the top and no instructions re fitti... See more
Company details
Contact info
51 Church Street, TR11 3DS, Falmouth
- 01326 317253
- info@creamcornwall.co.uk
- creamcornwall.co.uk
Hasn’t replied to negative reviews
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Good products and fast delivery
Beautiful quality
Beautiful quality. Lampshade received damaged - no quibble, new one arrived a few days later in perfect condition. Top customer service. I've have a few items lampshades and cushions and all long lasting super quality.
Superb Quality
Amazing table mats, quality incredible. Would have given 5 stars, but delivery time and lack of information about the same, lost them a star
Unfortunately I could not order express …
Unfortunately I could not order express delivery online and I had to call to do this. There should be an online option.
Very good quality items
Very good quality items, fast postage and vet helpful for advice. Would highly recommend.
Many thanks
Been to the store in Falmouth
Been to the store in Falmouth. Also ordered products online to be delivered. Service for both was excellent. I highly recommend this company.
Really pleased with the superb quality …a little piece of Cornish life
Really pleased with the superb quality and ease of ordering , delivery was super quick too.
Prompt delivery of high quality items
Prompt delivery of high quality items. Perfect
Lucky enough to discover this super …
Lucky enough to discover this super company in Falmouth ... so having visited the shop I followed up searching their site and then ordered. Delighted with my purchase which arrived swiftly and packed well.
AWFULL
Possibly the worst ON-LINE buying experience I have ever encountered.
Either faulty or bad design - I don't know -- OR CARE ! ! !
Ian Pearce.

Reply from Cream Cornwall
Great product
Great product, great packaging, great service! Thank you.
Fantastic quality and very unique
Fantastic quality and very unique. Delighted.
Very happy with the lighshades and …
Very happy with the lighshades and service.
Fabulous products
Fabulous products, oustanding quality and greatt customer service.
Lovely product
Lovely product. Perfect customer service. Couldn't have had better experience.
Beautiful
I bought a reed diffuser which, although smaller than I expected it to be, is beautiful and comes with a separate bottle of scented oil with a really lovely scent. It arrived within the specified time and the packaging was really luxurious. Would definitely recommend the company and would use again.
Just Gorgeous!
Beautiful lampshades, like having a piece of artwork hanging from the ceiling.
Still quite expensive in the sale and took a little longer to arrive than anticipated but I still give them 5 stars!
Lovely products
All my items arrived very well packaged and I am really pleased with all my purchases. All communication with Cream Cornwall was helpful and swift. I would order online again, thank you.
Beautiful Candles
The candles are amazing both in appearance and the beautiful perfumes.
Thank you for my free candle which was a special offer when I bought the others!
Beautiful product and made in Cornwall.
Beautiful product and 'made in Cornwall'.
Have visited the shop in Falmouth which is full of unique and stylish home interior items.
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