Creative Lighting Reviews 251

TrustScore 1.5 out of 5

1.5

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Review summary

Created with AI, based on recent reviews

Looking at 50 reviews, most reviewers were let down by their experience overall. Many customers found the products to be of poor quality, often arriving damaged or not as advertised, and some items even broke quickly after use. People frequently reported issues with their orders, including missing items or receiving only a partial shipment. The refund process was a major source of frustration, with many struggling to get their money back or being offered only a small percentage of their original cost. Reviewers also expressed dissatisfaction with the return policy, as they were often required to pay for expensive international shipping to China for faulty products, making returns impractical.

What people talk about most

Product

Consumers express significant dissatisfaction with the product quality, often describing items as cheap,... See more

Return policy

Reviewers highlight negative aspects of the return policy, with many consumers reporting that the company... See more

Order

Customers had negative experiences with order, with many reporting that their purchases were not delivered or... See more

Quality

Users describe negative interactions with quality, with many reviewers reporting that products are cheap,... See more

Refund

Customers consistently note negative experiences with refund, with many reporting that the company does not... See more

Reviews shaping this summary

Rated 2 out of 5 stars

Totally misleading advertising! Supposed to be Swedish but is Chinese as I would have known if I had read the Trustpilot reviews in advance. Bought 2 garden spotlights, which I’m about to test, but... See more

Rated 1 out of 5 stars

This company is advertising on the internet and is simply put - a SCAM! They sell you these items that are POS and plastic and charge you retail for them. Once you get them, they appear to not w... See more

Rated 1 out of 5 stars

The 4 solar Garden Spot Lights don't work, have never worked and if I want a full refund, I'm supposed to return them to China! No where in their company literature is that mentioned. I have been... See more

Rated 1 out of 5 stars

I ordered x4 lights from here, they were not as I expected when they arrived. Same story as everyone else: I emailed for a return and was given the address of an individual in China, refused a UK ret... See more


1.5

Bad

TrustScore 1.5 out of 5

251 reviews

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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

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Rated 1 out of 5 stars

Scam company!

Scam company!
Don’t do business with this company.

Klarna is doing research about creative lighting.

When you send it back (on your OWN cost) they will not accept this…it cost me 120 euro till now.

October 18, 2023
Unprompted review
Rated 1 out of 5 stars

Bad product, bad company

Ordered a lamp on 4 September, arrived 5 October (when they say delivery in 1 week maximum). Product arrived non-functioning, exchanged several emails with photos and videos with the seller who nevertheless never admitted the product's defect, even though it was evident. Now they no longer reply to my emails and have not published my (obviously negative) review on their portal. Low quality products and totally unreliable seller

October 6, 2023
Unprompted review
Rated 1 out of 5 stars

Scam company

Scam company, and they are a few like that... always fantastic review, like if people where just amazed by it... scam, scam, scam... no refund possible. I send back to where it came from and when they received it, they emailed me a sweden adress where i should have return it... no vouchers or anything

September 27, 2023
Unprompted review
Rated 1 out of 5 stars

No delivery!!

No delivery. Two lights. Clearly items have been delivered to someone else.
After contacting you..You provided no proof of delivery. Map was not my property, photo was completely blurred. You then asked me to contact local authorities? Please return my money or redeliver.

August 31, 2023
Unprompted review
Rated 1 out of 5 stars

ESCROCS

They sale a lamp at 14500¥ while I found it at 3500¥ on Rakuten.

September 3, 2023
Unprompted review
Rated 4 out of 5 stars

Nice wireless lamps!!

I bought 4 wireless led lamps. It took some time to arrive, but they did.
They work ok and the quality is fine, maybe a little expensive, but they work perfectly and the style is well finished.

July 6, 2023
Unprompted review
Rated 1 out of 5 stars

Zero stars, scam company

Zero stars. Scam website. Purchased a sensor light that worked once. Inferior, faulty product - They refuse to refund on return (well within the 30 days the law allows, contravening the consumer protection act.). They offer a replacement ( but this item is not fit for purpose) but you gave yo return at your own cost. Alternatively they'll give you a voucher (not the value of the light!) Their responses to emails are laughable. Now I have threatened to report them they no longer respond. Buyer beware, this us a Chinese scam site. It should be taken down and I will be reporting them to trading standards.

August 11, 2023
Unprompted review
Rated 1 out of 5 stars

FAKE COMPANY

I bought a Luminous Elegance Lamp - Silver and its a fake company. I received a tracking number and shipping number and all are fake. Be careful!!

July 5, 2023
Unprompted review
Rated 1 out of 5 stars

Creative Lighting Using Stolen Images

Creative Lighting is selling their knockoff lighting using a picture of lighting made by a different company, and also using images that are copyright of another company. Which means Creative Lighting is selling lighting but isn't even willing to show the items they are selling. Which can't be a very good omen for whatever they are selling.

June 20, 2023
Unprompted review
Rated 1 out of 5 stars

This company deserves a zero

This company deserves a zero. Only use them if you want to be fleeced. They do not do refunds.
I ordered 2 motion sensitive lights for an under stair cupboard they are extremely poor quality and do not function. I have requested a UK return address - they don't have one! As a concession they have offered me a EU15 refund to spend on their site. Obviously I have declined.
They are scammers do not use.

February 8, 2023
Unprompted review
Show reviews in all languages. (251 reviews)

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