Creative.Lighting Reviews 313

I would strongly advise against purchasing from Creative Lighting.

I purchased their plastic solar stair lights in the United States, and the quality was extremely disappointing. The lights feel cheap, are clearly subpar, and do not live up to the expectations set by the company’s marketing. I expected a durable, premium product and instead received something that looked and performed like an inexpensive plastic novelty item.

When I attempted to return the lights because of the poor quality, I was shocked to learn that Creative Lighting required me to ship the products back to Sweden, despite the fact that I purchased them in the U.S. and they were shipped from a U.S. address. Requiring customers to bear the expense and inconvenience of an international return for products sold and distributed domestically is unacceptable.

Poor product quality combined with an unreasonable return process has left me extremely dissatisfied. There are many companies selling solar lighting products, and based on my experience, I would not recommend Creative Lighting to anyone and will never purchase from them again.

Shocking company Scan - Sent me the wrong products for £160 and they are cheap rubbish from China and look nothing like the pictures that were advertised

Lesson learnt DO NOT WASTE your money on this company

No customer service or ability to return and get refund

They are a total SCAM

DO NOT USE THIS COMPANY - THE PRODUCTS ARE RUBBISH. THEY ARE NOT A SWEDISH COMPANY - THIS IS A SCAM. SAY GOOD BYE TO YOUR MONEY

Ordered several bottle lights. Came in two parts, a bit confusing. One was slightly damaged during transport. The costumer service (Elsa en Freja) were very helpful and the faulty bottle light was re placed.

Very happy with the product and the service!

Creative Lighting is an absolute nightmare. They shipped me the completely wrong items, then turned replacement into a bureaucratic hellscape. Their products aren't even standard – every single light demands extra drywall work and weird custom adaptors just to function.
Their "customer service" is a pathetic joke: automated bots and useless reps who demand endless photos, then ghost you for weeks. Everything with this company is deliberately difficult – ordering, shipping, support, returns. They waste your time and money while acting like fixing their screw-ups is your problem.
I ended up spending extra on repairs and electricians because of their incompetence. Zero accountability, zero help, zero standards.

AAA ATTENTION!!!
This company is a Chinese company masquerading as a Swedish designer company. They are based in China and have no association with Sweden! Everything is a lie. I paid 310,73 euros for lamps of a very vey very poor quality! The chinese shop at the corner would have had the same crap but 100 times cheaper!
The initial responses from customer sevices were again pretending to be from a Swedish person but it was obviously AI and Chinese. The return address was a random person in Shenzen, China, return which would have cost me 160 euros! You cannot return to an adress in Europe! Beware of this fraudulent company!!! They are simply scammers and they rob your money!!!

Bought lights from these guys and absolutely ghosted me. No correspondence, and not even a message sent for payment received, I'm still waiting for my solar lights and no delivery yet. I will get file a complaint to authorities and take it from there, These businesses shouldn't be allowed to do business.

How many times do I need to write about a purse glow light that arrived and didn't work? They responded, offering me basic advice via email. No conclusion. I am frustrated, it is bullshit that they haven't helped me with a small 29,95 euro lamp that doesn't work. I imagine they are wasting my time—week after week.

This company is a Chinese company masquerading as a Swedish designer company. They are based in China and have no association with Sweden! Everything is a lie. I paid 85euros for a lamp. It took a while to arrive from China and was of very poor quality. Low cost balsa wood and poorly translated generic instructions. It wasn't worth 5 euros let alone 85!
The initial responses from customer sevices were again pretending to be from a Swedish person but it was obviously AI and Chinese. The return address was a random person in Shenzen which cost me 35euros to return. I'm still waiting for the 85 euro refund. Beware of this fraudulent company!!

Poor quality
Forget customer service for return
Don't fall for those nice pictures

The lights are poor quality. I ordered the Northern Lights cube and a wireless sensor light. Both are junk. They don't hold a charge. They are refusing to accept a return or issue a refund. I agree that this is a Chinese company peddling cheap products. I wish I had slowed down to read Trustpilot reviews before purchasing. I was fooled.

I've received the bottle lamps today and the piece to put it in the bottle was missing. It's impossible to get in contact with them as I don't have an email and order number. I'll never order there anymore.

I gave this lamp to my parents and they are really pleased with it. They especially like that it doesn't need constant battery replacements.

Poor quality. Looks like it’s sleek and stylish from the website but it’s just temu rubbish. Really plastic and bulky. When I tried to return it I was offered partial refund or to ship it back to china. I wouldn’t recommend

In the evenings, we utilize the lamps outside. They are incredibly convenient because they can run for the entire night on a single battery.

I purchased 2 spherical garden lights costing £110. Lightweight, cheap and not fit for purpose in a UK garden. They will blow away. I haven’t tested them but I think they won’t solar charge but will need constant electrical charging , if they work at all. Wanted to return items . Asked for an address which should have been in Sweden. NO China. Felt threatened by the cost of return and was offered £35 to keep them. After complaining again I was told that was all they would do unless I returned to China. I accepted £35. Better that than nothing. Beware. Do NOT purchase from Creative Lighting. Deceiving advertising .

In just six days the lights arrived sooner than I had anticipated. They look nice and are simple to set up.

One star is too much for them ,they should have no star rating at all,,, quality is very very poor, ! Customers satisfaction is even poorer,,
I have made a mistake in buying their products,,,
Truly regret spending my money for a defective lamps 👎👎👎👎👎👎👎👎

I ordered a cordless lamp for my bedside table. It’s practical, easy to move around, and the soft light makes it nice for reading.

I bought a light and I never received it. I told Creative Lighting that I hadn’t received it, they referred me to Speedx, their delivery company. Speedx’s photo of delivery was of the driver’s wheel, not my house or proof of delivery. I complained to Speedx that I had not received the item. They referred me to Creative.Lighting who say they will look into it. I don’t think they will. It is a scam. DO NOT BUY.