Creative Funding Solutions Limited Reviews 121

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness, professionalism, and friendly demeanor, making the entire process smooth and stress-free. People frequently highlight the outstanding customer service, noting that agents are highly knowledgeable, communicative, and go above and beyond to secure the best deals. Consumers are particularly impressed with the efficiency and ease of the service, with many appreciating the quick response times and clear communication throughout. The user experience is often described as straightforward and well-organized, leading to a positive overall journey for those seeking funding.

What people talk about most

Staff

People report positive experiences with staff, consistently praising their helpfulness, knowledge, and... See more

Service

Users describe positive interactions with service. Customers consistently praise the professional, efficient,... See more

Customer service

Consumers find customer service to be positive. Reviewers consistently praise the helpfulness and... See more

User experience

Clients share positive opinions on user experience, highlighting a smooth, easy, and hassle-free process.... See more

Response time

Customers consistently note positive experiences with response times. Many reviewers highlight the prompt and... See more

Based on these reviews

Rated 5 out of 5 stars

We were informed by the dealer that Tricia would be contacting us to start the process in arranging the finance for a new camper van. That same day I had a call from Tricia who explained the process... See more

Rated 5 out of 5 stars

Nicola was amazing! She walked me through every step and gave me multiple options and made sure all was understood before progressing. Even working weekends to get our finance sorted. Hugely impressed... See more

Company replied

Rated 5 out of 5 stars

Corrine Shepherd is an incredible part of the company. She went above and beyond to help me secure the right financing for my brand-new 2025 75-plate recovery truck. Corrine is not only highly kn... See more

Company replied

Rated 5 out of 5 stars

Nicola Blake was quite simply "amazing" She took over this request at short notice and dealt with all the problems I previously encountered with a different broker. She kept me up to date on any... See more

Company replied


Company details

  1. Finance Broker
  2. Car Finance and Loan Company

Written by the company

Creative Funding Solutions Limited is a credit broker authorised and regulated by the Financial Conduct Authority, FRN 631176. Providing finance solutions for both Businesses and Consumers. Always friendly, knowledgeable and attentive. Products include: Asset Finance, Cash-Flow Finance, Commercial Loans and Trade Financing


Contact info

4.9

Excellent

TrustScore 5 out of 5

121 reviews

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Rated 5 out of 5 stars

Pleasant experience

We were informed by the dealer that Tricia would be contacting us to start the process in arranging the finance for a new camper van. That same day I had a call from Tricia who explained the process and procedure in getting finance arranged. Tricia was very helpful everything was explained and had a really nice pleasant manner. Tricia kept us up to date throughout and was always available if we required any assistance. We had know issues, no hiccups which made the process easier. Many thanks.

April 17, 2026
Unprompted review
Rated 5 out of 5 stars

Absolutely outstanding service

Absolutely outstanding service, instant replies to all queries, highly recommended and i will 100% be a future customer.

April 16, 2026
Unprompted review
Creative Funding Solutions Limited logo

Reply from Creative Funding Solutions Limited

Thanks Jordy. I' going to guess that was definitely Corrine you were dealing with

Rated 5 out of 5 stars

Pacy & professional

Pacy, professional and genuinely creative.
Can’t say enough good things about Felicity in particular.

April 2, 2026
Unprompted review
Creative Funding Solutions Limited logo

Reply from Creative Funding Solutions Limited

Thanks a lot Nick. If you were to ask me who's pacy and professional at Creative, my first thought would certainly be Fliss.

Rated 5 out of 5 stars

I was introduced to Russell at Creative…

I was introduced to Russell at Creative by the dealer and all I can say is it was an absolutely seamless process. Very efficient, professional and honest. I wouldn’t hesitate in recommending Russell and his team at Creative.

Many Thanks

March 23, 2026
Unprompted review
Creative Funding Solutions Limited logo

Reply from Creative Funding Solutions Limited

As a member of Russell's team I am grateful for the recommendation! Thanks

Rated 5 out of 5 stars

Extremely satisfied

I’m extremely satisfied with the service provided by Creative Funding Solutions, and especially with Felicity. Thanks to her, the whole process of arranging finance for purchasing my van was smooth, straightforward, and very easy. Communication was excellent throughout – professional, prompt, and friendly. These are the brokers recommended to me by Matt from Rossetts Commercials – Mercedes-Benz Commercial Vehicle Dealer, and they absolutely lived up to expectations.
Highly recommended for anyone looking for reliable, hassle-free vehicle finance!

March 25, 2026
Unprompted review
Creative Funding Solutions Limited logo

Reply from Creative Funding Solutions Limited

Many thanks for your review Daniel.

Rated 5 out of 5 stars

I was dealing with Pedro and all I can…

I was dealing with Pedro and all I can see is he was 1st class.
Kept me informed at every stage of the process.
110% 👍👍

March 24, 2026
Unprompted review
Creative Funding Solutions Limited logo

Reply from Creative Funding Solutions Limited

Thanks Gavin. Pedro is our latest recruit so we're very pleased with this review! I find he explains things very loudly and clearly so there's little chance of his customers missing anything.

Rated 5 out of 5 stars

Great experience this is the second…

Great experience this is the second vehicle we have financed with Trish. They are fast and communicate clearly and work hard to get us the best deals. Highly recommend

March 19, 2026
Unprompted review
Creative Funding Solutions Limited logo

Reply from Creative Funding Solutions Limited

That is a glowing review Lucky Paws and we are very grateful for it. Allow me to pass on our best regards. Trish says woof!

Rated 5 out of 5 stars

Fantastic company

Tricia was lovely very helpful and knowledgeable, it was a quick and easy process, I would definitely use this company again

March 19, 2026
Unprompted review
Creative Funding Solutions Limited logo

Reply from Creative Funding Solutions Limited

Thank you Andrew. Tricia is a stickler for a quick and easy process. I have no doubt we'll be hearing from you again!

Rated 5 out of 5 stars

Brilliant!!

Russell Norman from Creative Funding Solutions Ltd was brilliant, he made the process very quick and smooth. He was very easy to speak to if i had any questions and was very easily accessible if i needed to call him. Couldn’t recommend him more!

March 5, 2026
Unprompted review
Creative Funding Solutions Limited logo

Reply from Creative Funding Solutions Limited

Russell is very approachable and knows more about cars than anyone I've ever met! Thanks for the review Kayleigh

Rated 5 out of 5 stars

Nicola made it so easy from start to…

Nicola made it so easy from start to finish and it didn’t take long at all.
Would definitely recommend and use again in the future.

March 3, 2026
Unprompted review
Creative Funding Solutions Limited logo

Reply from Creative Funding Solutions Limited

Thank you for your lovely review. Feel free to use Nicola again! Available all hours I'm told

Rated 5 out of 5 stars

The process was very easy

The process was very easy, we provided all the information that was asked for and we had an answer very quickly. Coby was a pleasure to deal with, highly recommended.

February 27, 2026
Unprompted review
Creative Funding Solutions Limited logo

Reply from Creative Funding Solutions Limited

That's great to hear David. I will let Coby know.

Rated 5 out of 5 stars

A1+++

From start to finish Nicola provided an A1+++ service, can highly recommend to anyone looking to finance a vehicle

February 27, 2026
Unprompted review
Creative Funding Solutions Limited logo

Reply from Creative Funding Solutions Limited

Thanks Shaun. Nicola is definitely winning!

Rated 5 out of 5 stars

Great company to deal with

Great company to deal with. Mike is always helpful. I have used this company on a number of times for funding vehicles. Everything is always simple and straight forward.

February 12, 2026
Unprompted review
Creative Funding Solutions Limited logo

Reply from Creative Funding Solutions Limited

Thanks for the review Ronnie. I think I heard Mike himself saying he was the best yesterday so I am pretty sure he agrees with you!

Rated 5 out of 5 stars

Excellent communication

Excellent communication - regular updates and easy process.

February 3, 2026
Unprompted review
Creative Funding Solutions Limited logo

Reply from Creative Funding Solutions Limited

Nicola may be the best communicator at the firm. Her customers certainly think so. Thanks for the review, Ben!

Rated 4 out of 5 stars

Colin

Colin , was extremely helpful in managing my application and explaining any questions I asked , we discussed things out of office hours a couple of times so it was very reassuring to have Colin available to discuss my plan of action when I needed to.

February 5, 2026
Unprompted review
Creative Funding Solutions Limited logo

Reply from Creative Funding Solutions Limited

Colin is a very diligent employee so that doesn't surprise me one bit! And it's good to have the odd 4* review keeping it real. Thanks Dave

Rated 5 out of 5 stars

Professional, Smooth, and Excellent Communication from Start to Finish

I had a very positive experience working with Creative Funding Solutions Limited. From start to finish, their service was professional, efficient, and well-organised. The communication throughout the entire process was excellent—they kept me fully informed at every stage, which gave me a lot of confidence and peace of mind.

A special mention goes to Tricia Kelly, who provided outstanding customer service. She was always approachable, clear in her explanations, and quick to respond to any questions I had. Her communication was first-class and made the whole process feel smooth and straightforward.

Overall, it was a seamless experience, and I would highly recommend Creative Funding Solutions Limited to anyone looking for a professional and reliable funding partner.

February 6, 2026
Unprompted review
Creative Funding Solutions Limited logo

Reply from Creative Funding Solutions Limited

Wow what a great review. I'm going to have to check Trish's drafts to see if she wrote this for you! But I must agree that Trish is very approachable and quick to respond, and I'm glad that we got the job done for you, Vish, on this occassion! Please come back and do some more with us if it is convenient for you and we'll try to do even better next time.

Rated 5 out of 5 stars

Excellent person service

Excellent person service, easy application process to completion.

February 12, 2026
Unprompted review
Creative Funding Solutions Limited logo

Reply from Creative Funding Solutions Limited

Thanks Andrew. Nicola was the person behind your easy process on this occasion!

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