Creativegiftss Reviews 

301
TrustScore 1.5 out of 5

1.3

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Rated 1 out of 5 stars

I had ordered a blanket with a design of my wife and son (we are Caucasian) and the image that was delivered to me was one of a Black man snuggling up to a Black woman. A cute photo, but not what I... See more

Company replied

Rated 1 out of 5 stars

Ordered one of the cars. The site didn't let me preview it. Once I received it ,it was the wrong color and my picture that was in the back had me with 2 mouths. When I requested a new car or my mo... See more

Company replied

Rated 1 out of 5 stars

Ordered and no estimated delivery or time given upon ordering. When you email them, you get a generic message telling you to be patient. Then the other emails give you random expected dates, the last... See more

Company replied

Rated 1 out of 5 stars

Basically I order a doll 2 days ago and after reading all these comments I’m getting scared I order from this website and rsg.com NEVER SHOP ON REALISTIC SWEET GALLERY PEOPLE GET LIKE THESE KMART WAL... See more

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1.3

Bad

TrustScore 1.5 out of 5

301 reviews

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1.3

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(301)

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Rated 1 out of 5 stars

Caution!! Returns are impossible!

Caution! Check the returns clause very carefully before you order. I purchased a reborn doll. Workmanship was very poor. To return it I would have had to pay shipping to China - $80. Expensive lesson!! Yes, the vendor responded sounding oh so helpful. Truth is, we traded about a dozen emails. They started offering me a 10% refund, then got up to 30%, but no full refund returns unless I shipped the thing to China at my expense. The product was so very cheap looking, which you can’t determine from a photo. I finally took the 30% and donated the product. In these days of Amazon easy returns, the way this company operates is simply not competitive and unacceptable. Once again, beware!!

November 4, 2022
Unprompted review
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Reply from Creativegiftss

So sorry for the inconvenience caused.Please rest assured, We offer return service as well, for manufauturing issue, we will undertake the cost. please feel free to contact our after-sales service email, the customer assistant will offer you a satisfactory solution.

Rated 1 out of 5 stars

Dont order from creative gifts.com

Hi I’m very annoyed i ordered a doll and it didn’t arrive as the company stated that I didn’t place an order after I paid and they also stated they didn’t know my name although it stated so in my Amail,Email address

November 20, 2022
Unprompted review
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Reply from Creativegiftss

So sorry to hear that. The email or name should be 100% the same as the order name othwerwise we can not find your order.

Rated 1 out of 5 stars

I reluctantly gave this "company" a 1…

I reluctantly gave this "company" a 1 star. Believe me if I could give it less than this I would! Complete scam!!!! AVOID AT ALL COSTS! The dolls they sell, you could easily get a better quality at your local toy shop and get better quality.

November 21, 2022
Unprompted review
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Reply from Creativegiftss

So sorry for the inconvenience caused. We attach great importance of customer shopping experience, please feel free to contact our after-sales service email service@creativegiftss.com, the customer assistant will offer you a satisfactory solution.
Attention: Please upload more clear pictures of the problem you met when contacting the after-sale service, this will help to resolve your porblem as soon as possible.

Rated 1 out of 5 stars

I was just about to order six of these…

I was just about to order six of these dolls. I put them in the cart, but decided to read the reviews, and I’m so happy that I did. I would’ve been pissed to the max had I purchased them and got some dolls that looked nothing like I ordered. If we all would read the apologetic reply’s and how the words and punctuations are placed, we can all see that these scammers are not from the country of the USA. Their responsive reply’s are written in broken English possibly from another country. I can spot them a mile away, and I’m so glad I decided to read these reviews. Caveat Emptor, let the buyer beware!

November 19, 2022
Unprompted review
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Reply from Creativegiftss

So sorry to hear that. We must tell you that we are a legal and legitimate site. Our dolls are hand-made. Artist paints the doll and roots the hair very carefully.
Seeing is believing, hearing is believing. Of course, we are well aware of customers' considerations for unknown products, if you are interested in the reborn dolls, please contact our after-sale service, we will update more pictures for your reference. We recommend you make decision after view the pictures. Thanks for your support and understanding.
Any further assistance is needed, we will be at your disposal.

Rated 1 out of 5 stars

Wish I would have checked reviews on…

Wish I would have checked reviews on this company prior to ordering from them. Received my doll in the mail today. And the doll I received was nothing like what was advertised. The head was like 3 times the body. Cheaply made. I wouldn't have even paid $5 for it if I would have come across it in a store. They are nothing but scam artists. But like I told them in my email. Karma is a real thing. And shame on them!!!

November 18, 2022
Unprompted review
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Reply from Creativegiftss

Terribly sorry to have you unsatisfied.We have dozens of different characteristic reborn dolls made of silicone, vinyl ,and cloth materials.The price can match the quality.
However, We attach great importance of customer shopping experience, please feel free to contact our after-sales service email service@creativegiftss.com, the customer assistant will offer you a satisfactory solution.
Attention: Please upload more clear pictures of the problem you met when contacting the after-sale service, this will help to resolve your porblem as soon as possible.

Rated 1 out of 5 stars

UGLY CHEAP, PACAGE MISSING

Ugly cheap i received 2 of the dolls and yet one has been lost in the mail somewhere... they are telling me to look around the house and streets please...
They gave me 2 mobile numbers to call, cannot get through. i have asked for a full refund Not holding my breath. Service is so poor.. NEVER EVER ORDER FROM THIS COMPANY AGAIN

November 16, 2022
Unprompted review
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Reply from Creativegiftss

So sorry for the trouble. Please rest assured, we already submit your problem to the logisitic team, we will update you a final result and arrange refund for you as soon as possible

Rated 1 out of 5 stars

I would rate this a -100 if I could

I would rate this a -100 if I could. This company is a scam and a joke. I ordered twins, a boy and a girl and got 2 girls that look nothing like the pictures and they are the cheapest and most unrealistic dolls. They are nothing like a genuine reborn. We have many authentic reborn. This is false advertising and this company should be sued and our money should be refunded 100%! They tried to gaslight me and blame the clothing making the dolls look different! No, these are cheap, no details. I will pursue further action and from the reviews here seems a good lawsuit should be made.

November 16, 2022
Unprompted review
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Reply from Creativegiftss

So sorry for the inconvenience caused. We attach great importance of customer shopping experience, please feel free to contact our after-sales service email service@creativegiftss.com, the customer assistant will offer you a satisfactory solution.
Attention: Please upload more clear pictures of the problem you met when contacting the after-sale service, this will help to resolve your porblem as soon as possible.

Rated 1 out of 5 stars

Never order from Creative Gifts ever, you will be dissappointed

Ordered a male doll and what arrived was a very cheap version of a supermarket doll that would cost you maybe $5 if even so much and I paid so much more and now when I want to return the doll I get offered a 10% refund, I want a full refund.
Order number 00062998 - Thank you

November 10, 2022
Unprompted review
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Reply from Creativegiftss

So sorry for the inconvenience caused. We attach great importance of customer shopping experience, please feel free to contact our after-sales service email service@creativegiftss.com, the customer assistant will offer you a satisfactory solution.
Attention: Please upload more clear pictures of the problem you met when contacting the after-sale service,we will take your case in priority

Rated 1 out of 5 stars

Such scumbags!!!

Such scumbags!!!! I hope that one day on judgement day you guys need to answer why did you do this to people!!
We have ordered a baby boy on their website and we received the doll I think the junkyard won't even wants this ugly doll !! We have asked for a full refund and they told us they will refund us only 10%. But on their website their refund policy say they full fully refund is you not happy!! I will name and shame this company on every social media, facebook, twitter, instagram and everywhere i can possibly with photos of what I have ordered, what I received and their refund policy!!

November 10, 2022
Unprompted review
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Reply from Creativegiftss

So sorry for the inconvenience caused.Please rest assured, if you are unsatisfied, We offer return service as well, please feel free to contact our after-sales service email, the customer assistant will offer you a satisfactory solution.

Rated 1 out of 5 stars

I ordered this doll for my daughter

I ordered this doll for my daughter nothing like the picture on website. And I paid for express shipping the reason she wanted it the picture on the website looked liked her when was a baby lesson learned.Wished I had read the reviews before ordering.

November 5, 2022
Unprompted review
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Reply from Creativegiftss

So sorry for the inconvenience caused. We attach great importance of customer shopping experience, please feel free to contact our after-sales service email service@creativegiftss.com, the customer assistant will offer you a satisfactory solution.
Attention: Please upload more clear pictures of the problem you met when contacting the after-sale service, this will help to resolve your porblem as soon as possible.

Rated 1 out of 5 stars

SCAM Went to order my girls a dollnd thank…

Went to order my girls a doll and thank God they didn't accept my card because after reading all these reviews I'm pretty sure it would have NOT been what we were expecting. Seems like a big scam here and I'm glad I read the reviews. Sorry to all the people who paid these ridiculous prices to only be scammed

November 5, 2022
Unprompted review
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Reply from Creativegiftss

Terribly sorry for the poor experience, we accept credit card for payment. It's a pity that you think us a scam. But we must tell you that we are a legal and legitimate site. As a good seller we always respond to our customer in 24 hours. We will prepare the order as soon as possible once a customer finishing placing it. We will tell our customer about the process of his/her orders. Also, there are tracking numbers with every shipping orders.

Rated 1 out of 5 stars

I bought a doll supposed to be a…

I bought a doll supposed to be a silicone doll what I got was a hard cheap doll I sure wish I looked at reviews and of course to send it back would cost me $80 what a BIG scam 😳😳😳😡😡

October 1, 2022
Unprompted review
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Reply from Creativegiftss

So sorry to hear that. In this situation, could you please offer us your order number for reference? Actually, we have silicone , vinyl and cloth body doll. The price you paid might be vinyl body doll. Could you pleasee kindly recheck your order record?Thanks for your support.
However, We attach great importance of customer shopping experience.Please rest assured, We offer return service as well, please feel free to contact our after-sales service email, the customer assistant will offer you a satisfactory solution.

Rated 1 out of 5 stars

Extremely disappointed. Do not recommend

Ordered the Avatar doll and it was awful. Nothing like the picture. Came in some bits of cloth that was supposed to resemble warrior clothes I assume which was not what I ordered. Very reluctant to help me return for a full refund but after a lot of negotiation I managed a refund of £14 less then I paid (would of cost me that in postage anyway)
Absolutely do not recommend as cheap nasty dolls and the images they use are not the dolls they sell.

October 20, 2022
Unprompted review
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Reply from Creativegiftss

So sorry for the inconvenience caused.Please rest assured, We offer return service as well, please feel free to contact our after-sales service email, the customer assistant will offer you a satisfactory solution.Please attach your order number and we will take your case into priority

Rated 1 out of 5 stars

Read this DO NOT order anything here

Read this DO NOT order anything here. This company is in China and you do not want to deal with this headache. I was double charged $97 for a doll I ordered my daughter and instead of refunding me the double charge, they are telling me to take 2 of the same doll which I don't need and refuse to refund me. I am reporting them to the BBB and will make sure this company gets shut down, if they are stealing customers money.

October 14, 2022
Unprompted review
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Reply from Creativegiftss

So sorry for to hear that, we are legal site,we have no option to access to customer's account or charge twice without customer permission. We conjecture you have clicked twice when making the payment. We have already refund one transaction for you, hope you can return one of the order back to us once received, thanks for your support and understanding

Rated 1 out of 5 stars

DO NOT DO BUSINESS WITH THIS COMPANY

DO NOT DO BUSINESS WITH THIS COMPANY! I wish I could give zero stars. I ordered a very cute baby doll and received an ugly, cheap, poorly made dollar-store toy. So ugly it made my daughter cry. This company and their products are garbage! The package arrived from Chino, CA, and after multiple emails back and forth with ZOE and LUCKY, where they offered me increasing amounts of discounts in order to keep their ugly ass doll, they gave me a return address to CHINA! It would cost me more to return this stupid doll to China than what I paid for it.

October 8, 2022
Unprompted review
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Reply from Creativegiftss

So sorry to make you disappointed. Our dolls are hand-made in high quality. Artist paints the doll and roots the hair very carefully.
If you are unsatisfied with what you ordered, please feel free to contact our customer service again, we will take your case in priority and proceed return for you
Thanks for your support and understanding.
Any further assistance is needed, we will be at your disposal.

Rated 1 out of 5 stars

i ordered a beautiful doll on…

i ordered a beautiful doll on creditcard,,i didnt receive it ,,now they are telling me they never got my order how can so so many scams in companies belike this ,,im
terribly disappointed

October 12, 2022
Unprompted review
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Reply from Creativegiftss

So sorry for the inconvenience caused. We attach great importance of customer shopping experience,the delivery time usually takes about 7 to 15 business days, the maximum delivery time will cost less than 1 month, if you have not received the package, please feel free to contact our after-sales service email, please also attach your trustpilot ID, we will take your case in priority.

Rated 3 out of 5 stars

I ordered my granddaughter a reborn…

I ordered my granddaughter a reborn doll from their site. I stupidly didn't read the reviews on this company until after making the purchase(reviews saying it's a company in China & you will not get the doll you ordered you'll get a plastic one instead),so I emailed them emediately and asked them to stop my order and asked for a complete refund! I was scared they wouldn't refund all my money,but thankfully they emailed me back within 30 minutes saying they would and 3 days later all my money was refunded. They were very nice about it,I was very thankful!! Next time I'll do my research before placimg an order.

October 1, 2022
Unprompted review
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Reply from Creativegiftss

We deeply understand customer's concerns and will strictly follow customer's decision to proceed or cancel the order. However, we need to explain that our reborn dolls are made by imitating real babies,including expressions, posture and private parts of the body,they are not plastic dolls. Hope you can consider our website in the future!

Rated 1 out of 5 stars

I ordered a really cute little doll and…

I ordered a really cute little doll and the doll that came was not what i order and when i emailed them this is the response I got.

We apologize for any inconvenience caused by this situation. You have claimed that item received was not as described. According to the information about your order, what you received is the same doll you ordered. They were made with the same face kit. Of course, because it is made by hand, there will inevitably be some subtle differences. And wearing different outfits will make them look a little different.
Props used in photography are not included
The doll's clothes in the picture are only used for shooting, the clothes are not in stock, so the doll's clothes was be sent at random.
If you are not satisfied, we are willing to compensate you 10% of the value amount,would you agree?
Looking forward to your reply.
Best regards,
lucky

October 5, 2022
Unprompted review
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Reply from Creativegiftss

So sorry to hear our customer service does not satisfy you. Please rest assured, We offer return service as well, please feel free to contact our after-sales service email, the customer assistant will offer you a satisfactory solution.

Rated 1 out of 5 stars

I have not received real like halle…

I have not received real like halle doll and I hope this not a scam its seems like it

September 8, 2022
Unprompted review
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Reply from Creativegiftss

We must tell you that we are a legal and legitimate site. Our dolls are made by imitating real babies,including expressions, posture and private parts of the body,it is more realistic than a regular baby.

Rated 1 out of 5 stars

Ordered a doll for my daughter which…

Ordered a doll for my daughter which costs over $150 au and recieved a tiny doll that was nothing like we ordered. U wasn't sure if it's a joke but definitely don't recommend this site liars and send opposite cheap products compared to what you payed for.

September 28, 2022
Unprompted review
Creativegiftss logo

Reply from Creativegiftss

So sorry for the inconvenience caused.Please rest assured, customer could return what he/she received for exchange if indeed received wrong product, please feel free to contact our after-sales service email, the customer assistant will offer you a satisfactory solution.

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