Credit Acceptance has taken my dealership to the next level. Mostly, by being able to approve more clients than any other bank. Also, because of the level of ease it is to upload stips and get respons... See more

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At Credit Acceptance, we believe in driving possibility for everyone. We were founded by a dealer for dealers, and our mission is to help independent and franchise dealers say yes to every customer. We do that by providing financing solutions that allow dealers to sell more vehicles, regardless of a customer’s credit history. As a leading subprime indirect auto financer, we empower dealers to offer financing to credit-challenged customers while expanding their business opportunities. We understand the challenges dealerships face in securing subprime auto financing, which is why we offer one of the best financing options for independent car dealerships. With fast approvals in 30 seconds or less, same-day funding, and full-spectrum financing options, we make it easier for dealers to secure financing for all types of customers while improving cash flow and operations. Our program helps dealers attract more subprime auto customers, generate repeat and referral business, and strengthen their bottom line. We also report to all three major credit bureaus, giving customers a chance to improve their credit while driving dealership success. Join the Credit Acceptance network today and unlock more financing opportunities for your dealership!
Contact info
25505 W 12 Mile Rd, 48034, Southfield, United States
- (800) 634-1506
- connect@creditacceptance.com
- creditacceptance.com/dealers

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Your rates are too high but I thank you…
Your rates are too high but I thank you all for picking me up and giving me a loan that I paid off
On my 3rd financed car with CAC
On my 3rd financed car with CAC, never had any problems with them, as long as you communicate, they will work with you.
I love my rep Jeff Brown
I love my rep Jeff Brown, He is the best. He is always available whenever I need help with anything. Funding is quick and easy. The funding team is very helpful getting stips approved. The portal is very easy to use. My only complaint would be the advance. If I could get more of an advance I would definitely do many more contracts with Credit Acceptance.
EVERYONE HERE AT CAC ARE ALWAYS SO…
EVERYONE HERE AT CAC ARE ALWAYS SO HELPFUL ESPECIALLY OUR REP, SEAN. ALSO, ANTHONY IS A GREAT GUY TOO!
Easy to do business with.
1. Our new rep is very helpful
2. The leads you provide have been turning into sales for us.
3. The platform is easy to use and understand.
4. Time of delivery to when we are funded almost always is under 24 hours.
I like working with Credit Acceptance
I like working with Credit Acceptance, your system is easy to use and the funding is super fast. The pre approval is awesome, helps us a dealer get clarity with POI and POR so there will be no problems with the deal.
USE SOMEONE ELSE
Finance Director
Fees are outrageous, funding is a nightmare. Our rep wasn’t the greatest.
Great professional service!
Process is easy and i love it
Process is easy and i love it. You guys work fast to get things situated and message is relayed in great timing.
Thank you
always a good experience with CAP
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