Banner for Credit Acceptance for Dealers
Credit Acceptance for Dealers logo
Visit website

Credit Acceptance for Dealers Reviews 

612
•
TrustScore 4.5 out of 5

4.6

Non-Bank Financial Service
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 406 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional support, describing them as helpful, knowledgeable, and readily available. The service is frequently highlighted for its efficiency and ease of use, with many appreciating the streamlined processes and quick funding. Reviewers also value the company's commitment to helping grow their business and providing a positive overall experience. However, some customers also noted challenges with the approval process, finding it difficult to get customers approved or facing high payments and limited financing options, sometimes requiring specific service contracts.

What people talk about most

Staff

Reviewers mention positive feedback about staff, highlighting their helpfulness, professionalism, and... See more

Service

Consumers find service to be positive, with many reviewers highlighting the ease and speed of processes like... See more

Customer service

Clients share positive opinions on customer service, frequently highlighting the helpfulness and availability... See more

User experience

Customers had positive experiences with user experience, consistently praising the ease of use and... See more

Payment

Customers consistently note ambiguous experiences with payment, with many praising the fast approval and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Credit Acceptance has taken my dealership to the next level. Mostly, by being able to approve more clients than any other bank. Also, because of the level of ease it is to upload stips and get respons... See more

Rated 5 out of 5 stars

Credit Acceptance has allowed me to take BHPH to a higher level. There are some things I see coming that I’m in disagreement with… The ability for customers to use CA portal and get approved is not... See more

Rated 5 out of 5 stars

The regional rep and VP are awesome! They're very in tune with our dealership and inventory. They are very constructive on helping grow our business. They're definitely an asset to your company. A... See more

Rated 5 out of 5 stars

Great company to do business with top to bottom. Great people who are there to help. No bank does a better job utilizing their own data to create better products and policies than Credit Acceptance.

Company details

  1. Non-Bank Financial Service

Written by the company

At Credit Acceptance, we believe in driving possibility for everyone. We were founded by a dealer for dealers, and our mission is to help independent and franchise dealers say yes to every customer. We do that by providing financing solutions that allow dealers to sell more vehicles, regardless of a customer’s credit history. As a leading subprime indirect auto financer, we empower dealers to offer financing to credit-challenged customers while expanding their business opportunities. We understand the challenges dealerships face in securing subprime auto financing, which is why we offer one of the best financing options for independent car dealerships. With fast approvals in 30 seconds or less, same-day funding, and full-spectrum financing options, we make it easier for dealers to secure financing for all types of customers while improving cash flow and operations. Our program helps dealers attract more subprime auto customers, generate repeat and referral business, and strengthen their bottom line. We also report to all three major credit bureaus, giving customers a chance to improve their credit while driving dealership success. Join the Credit Acceptance network today and unlock more financing opportunities for your dealership!

Contact info

Promotion box for Credit Acceptance for Dealers

Say "Yes" to Every Customer

We offer programs to help you aprove every customer!

4.6

Excellent

TrustScore 4.5 out of 5

612 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(612)

406 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

I deal with credit acceptance daily and…

I deal with credit acceptance daily and I am always happy to deal with them short wait times on the phone very good knowledgeable people that are quick swift and precise. I get funded before the temporary tag is on your car. Usually is that fast

April 2, 2026
Rated 3 out of 5 stars

I like the ease of the system and my…

I like the ease of the system and my rep is really good at communicating. I dislike how advance can change drastically.

March 29, 2026
Credit Acceptance for Dealers logo

Reply from Credit Acceptance for Dealers

Hi Alex, thank you for your feedback. Someone from our team will be reaching out to learn more and help address your concerns.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look