Great company to do business with top to bottom. Great people who are there to help. No bank does a better job utilizing their own data to create better products and policies than Credit Acceptance.
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Review summary
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Reviews shaping this summary
I have been in the car business in sales and finance for 28+ yrs and have used CAC for most of those 28 yrs. I am a firm believer in cac and will be yalls biggest cheerleader in the years to come. I... See more
Mark our rep does a fantastic job. Very informative on new programs and always picks up his phone no matter what day or time. He is a true professional
Credit Acceptance has allowed me to take BHPH to a higher level. There are some things I see coming that I’m in disagreement with… The ability for customers to use CA portal and get approved is not... See more
Company details
Written by the company
At Credit Acceptance, we believe in driving possibility for everyone. We were founded by a dealer for dealers, and our mission is to help independent and franchise dealers say yes to every customer. We do that by providing financing solutions that allow dealers to sell more vehicles, regardless of a customer’s credit history. As a leading subprime indirect auto financer, we empower dealers to offer financing to credit-challenged customers while expanding their business opportunities. We understand the challenges dealerships face in securing subprime auto financing, which is why we offer one of the best financing options for independent car dealerships. With fast approvals in 30 seconds or less, same-day funding, and full-spectrum financing options, we make it easier for dealers to secure financing for all types of customers while improving cash flow and operations. Our program helps dealers attract more subprime auto customers, generate repeat and referral business, and strengthen their bottom line. We also report to all three major credit bureaus, giving customers a chance to improve their credit while driving dealership success. Join the Credit Acceptance network today and unlock more financing opportunities for your dealership!
Contact info
25505 W 12 Mile Rd, 48034, Southfield, United States
- (800) 634-1506
- connect@creditacceptance.com
- creditacceptance.com/dealers
Say "Yes" to Every Customer
4.6
Excellent
541 reviews
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You never know until you try.
Great experience. When people think that they’re not going to get approved because of Credit and other issues, Credit acceptance doing the details.
We are very happy with Credit acceptance.
May 28, 2026
CAC is with the 21st Century when it…
CAC is with the 21st Century when it comes to stips! The portal is very user-friendly! I love how quickly our deals get funded! The funding team is excellent! My MAM is excellent, as well! Shout out to the CAC Team and Jay Kasper, too!
May 10, 2026
best customer service
May 27, 2026
CA Experience
Been with CA since 2008. My MAM responds quickly whenever we need anything. The only thing keeping this from a 5 star review is that some analysts at The DSC are not pleasant or very helpful at times
May 24, 2026
Always quick when I call and never have…
Always quick when I call and never have had an issue.
May 24, 2026
Mark our rep does a fantastic job
Mark our rep does a fantastic job. Very informative on new programs and always picks up his phone no matter what day or time. He is a true professional
May 26, 2026
Great company to do business with top…
Great company to do business with top to bottom.
Great people who are there to help. No bank does a better job utilizing their own data to create better products and policies than Credit Acceptance.
May 26, 2026
Honest opinion. Personally funded at least 250 contracts.
Jim Thrall is a great rep. He has always been knowledgeable, willing to help, professional, and a great resource of CAC knowledge. The program has become dated. I believe if a dealership is run right, it should out grow credit acceptance. I have lenders who will finance up to 125% of JD Retail before 7-10K in backed, reserve, limited fees, just as easy, not in a separate portal, and still give the customer a better payment and rate.
May 20, 2026
Simple and Fast Funding!
May 18, 2026
Helpful, higher advances plz, own warranties!
DOC has been helpful, would like to see advances go up as we have been steadily lowering our Dealer Rating. Would also like to see Independent Dealers have the ability to write their own warranties and it not tank the advance. Superior has been getting slightly harder to deal with.
May 21, 2026
Isaac does a great job
Isaac does a great job. Couldn't be happier with all he does to help us out
May 18, 2026
All questions are answered in a timely…
All questions are answered in a timely manner. All the staff are willing to help get a deal sold.
May 17, 2026
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