Credit Acceptance has taken my dealership to the next level. Mostly, by being able to approve more clients than any other bank. Also, because of the level of ease it is to upload stips and get respons... See more
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Review summary
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It is the easiest system to use for credit challenged customers. It used to be so hard back in the day to get 2nd chance finance deals approved but Credit Acceptance has made the process very easy.
Credit Acceptance has allowed me to take BHPH to a higher level. There are some things I see coming that I’m in disagreement with… The ability for customers to use CA portal and get approved is not... See more
The regional rep and VP are awesome! They're very in tune with our dealership and inventory. They are very constructive on helping grow our business. They're definitely an asset to your company. A... See more
Company details
Written by the company
At Credit Acceptance, we believe in driving possibility for everyone. We were founded by a dealer for dealers, and our mission is to help independent and franchise dealers say yes to every customer. We do that by providing financing solutions that allow dealers to sell more vehicles, regardless of a customer’s credit history. As a leading subprime indirect auto financer, we empower dealers to offer financing to credit-challenged customers while expanding their business opportunities. We understand the challenges dealerships face in securing subprime auto financing, which is why we offer one of the best financing options for independent car dealerships. With fast approvals in 30 seconds or less, same-day funding, and full-spectrum financing options, we make it easier for dealers to secure financing for all types of customers while improving cash flow and operations. Our program helps dealers attract more subprime auto customers, generate repeat and referral business, and strengthen their bottom line. We also report to all three major credit bureaus, giving customers a chance to improve their credit while driving dealership success. Join the Credit Acceptance network today and unlock more financing opportunities for your dealership!
Contact info
25505 W 12 Mile Rd, 48034, Southfield, United States
- (800) 634-1506
- connect@creditacceptance.com
- creditacceptance.com/dealers
Say "Yes" to Every Customer
4.6
Excellent
611 reviews
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I-9 CUSTOMERS
If the customer has an i-9 and they are getting a pay check and they have a check stub then they should be considered a w2 not a 1099
June 14, 2026
Credit Acceptance has taken my…
Credit Acceptance has taken my dealership to the next level. Mostly, by being able to approve more clients than any other bank. Also, because of the level of ease it is to upload stips and get response back so fast. Our regional manager is always right there with us when we need help.
June 16, 2026
ease of process
June 12, 2026
Over 2500 Deals Closed Input Every Deal
Credit Acceptance gives independent dealers the opportunity to compete with other finance companies that will not work with an independent dealer. The streamlined process keeps everything simple. I always input every deal because you never know how CAPS will score the deal. Through the CAPS system there is always a way to finance a customer.
June 10, 2026
THANK YOU CAC STAFF
Credit Acceptance staff has to be some of the most exceptional I have dealt with. From our area rep Rob, who has been supporting and guiding us from day one, to the amazing service on the phones with the funding team, they do go above and beyond to help the dealer and the customer.
June 12, 2026
I appreciate the partnership The last…
I appreciate the partnership The last 12 year we have not always agreed with everything, but I feel you value my input as a dealer & we seem to always work together for the common good
June 12, 2026
You’re not a competitive bank
You’re not a competitive bank. You make us use your service contracts and gap. We do 100 deals a month with Westlake. You guys get a few you’re not competitive. Weare the largest independent used car dealer in Minnesota. You guys should come and get to know us and try to see if you can help us.
June 7, 2026
Quick turnaround for approvals
June 7, 2026
Nita auto sales llc on 156 north main…
Nita auto sales llc on 156 north main st old forge pa 18518 we are happy to have Credtiacceptance as our financial support as always a great and faster communication easy process easy to work with, I would give some more star⭐️ if the apple could allowed me but here is my 5 stars thank you to being a part of my business
June 10, 2026
Jason Cross
Jason Cross, our rep always goes above and beyond for us and has a wealth of knowledge
June 6, 2026
quick funding
June 5, 2026
Staff and service is great
Staff and service is great. Our rep is great. The CAC concept is one that you have to believe in and if you do you will reap the rewards.
June 5, 2026
Great company
Great company ! Headquarters are fast and professional ! The reps are awesome and provide needed knowledge for the program !
June 5, 2026
Super easy platform on CAC website
Super easy platform on CAC website. CAPS has really improved.
May 31, 2026
No Surprises. No Gimmicks
Love the fact that stips get looked at and cleared before the contract is submitted. No surprises, no gimmicks. E-sign process is easy to use, and customers prefer it over conventional paper contracts.
June 5, 2026
Great Rep but new update is terrible!
I have always been a strong supporter of CAC, but the new system update is terrible! Things that used to be on 1 easy to use screen are now spread over multiple tabs and sub-screens. The system is now very difficult to use and determine what kind of deal you have. I will give 5 stars to our rep Eric Heisman! He NEVER declines a call for help, whether it's 8:30pm or he's at a poolside in Texas trying to enjoy himself. He is always willing to answer the phone and help with a deal!
June 4, 2026
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