Banner for Credit Acceptance for Dealers

Credit Acceptance for Dealers Reviews 

611
TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 404 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently commend the staff, including regional managers and funding teams, for their exceptional helpfulness and professionalism. Many people highlight the excellent customer service, noting quick responses and constant availability from representatives who are eager to assist with any concerns. The company's service is often described as efficient and streamlined, making processes simple and easy for users. Reviewers particularly appreciate the fast funding times, quick verifications, and the user-friendly system, including the convenient e-sign and pre-approval processes.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their helpfulness, professionalism,... See more

Service

Users describe positive interactions with service, highlighting the ease of the process and quick approvals.... See more

Customer service

Reviewers highlight positive aspects of customer service, often praising the quick and easy processes, as... See more

User experience

People report positive experiences with user experience, highlighting the ease of use and streamlined... See more

Payment

Customers had ambiguous experiences with payment, with many reviewers praising the fast approval and funding... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Credit Acceptance has taken my dealership to the next level. Mostly, by being able to approve more clients than any other bank. Also, because of the level of ease it is to upload stips and get respons... See more

Rated 5 out of 5 stars

It is the easiest system to use for credit challenged customers. It used to be so hard back in the day to get 2nd chance finance deals approved but Credit Acceptance has made the process very easy.

Rated 5 out of 5 stars

Credit Acceptance has allowed me to take BHPH to a higher level. There are some things I see coming that I’m in disagreement with… The ability for customers to use CA portal and get approved is not... See more

Rated 5 out of 5 stars

The regional rep and VP are awesome! They're very in tune with our dealership and inventory. They are very constructive on helping grow our business. They're definitely an asset to your company. A... See more


Company details

  1. Non-Bank Financial Service

Written by the company

At Credit Acceptance, we believe in driving possibility for everyone. We were founded by a dealer for dealers, and our mission is to help independent and franchise dealers say yes to every customer. We do that by providing financing solutions that allow dealers to sell more vehicles, regardless of a customer’s credit history. As a leading subprime indirect auto financer, we empower dealers to offer financing to credit-challenged customers while expanding their business opportunities. We understand the challenges dealerships face in securing subprime auto financing, which is why we offer one of the best financing options for independent car dealerships. With fast approvals in 30 seconds or less, same-day funding, and full-spectrum financing options, we make it easier for dealers to secure financing for all types of customers while improving cash flow and operations. Our program helps dealers attract more subprime auto customers, generate repeat and referral business, and strengthen their bottom line. We also report to all three major credit bureaus, giving customers a chance to improve their credit while driving dealership success. Join the Credit Acceptance network today and unlock more financing opportunities for your dealership!


Contact info

Promotion box for Credit Acceptance for Dealers

Say "Yes" to Every Customer

We offer programs to help you aprove every customer!

4.6

Excellent

TrustScore 4.5 out of 5

611 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(611)

405 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

ower

I had very positive experience working with Credit Acceptance the process was a strong word the stuff was professional and hopefully all of my question answer clear the payment option for experienced well and everything was handled effectively appreciated the customer service and supportI'm so glad now you guys accept the frame damage

June 2, 2026
Rated 5 out of 5 stars

Absolutely love working with the…

Absolutely love working with the company. I highly recommend to enroll if you haven’t yet. We were skeptical at first but proof is in the pudding. They are easy to work with, will answer any questions and will help you through everything. Alejandro is are rep and he is awesome and provides the best service. Again I couldn’t say it enough but thank you credit acceptance for providing such a great experience.

May 30, 2026
Rated 5 out of 5 stars

The regional rep and VP are awesome

The regional rep and VP are awesome! They're very in tune with our dealership and inventory. They are very constructive on helping grow our business. They're definitely an asset to your company. Also, the team in funding is GREAT!

June 1, 2026
Rated 5 out of 5 stars

CAC is with the 21st Century when it…

CAC is with the 21st Century when it comes to stips! The portal is very user-friendly! I love how quickly our deals get funded! The funding team is excellent! My MAM is excellent, as well! Shout out to the CAC Team and Jay Kasper, too!

May 10, 2026
Rated 4 out of 5 stars

CA Experience

Been with CA since 2008. My MAM responds quickly whenever we need anything. The only thing keeping this from a 5 star review is that some analysts at The DSC are not pleasant or very helpful at times

May 24, 2026

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look