Use it to apply credit card, was approved by the bank right away but cash genius cannot recognized I was approved even though I followed every step and was approved instantly. I have to wait 4 weeks t... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I have participated in 2 of their credit card sign up rewards. Both times I had the credit card approved but had to follow up within their specific time period (not too early AND not too late). The re... See more
Great cash bonus... if you check it. In the past I had 4 bonus that I didn't received because they expired by themselves because CCGenius had not received the confirmation from the card/bank issuer... See more
So far so good, except there are 2 hicups due to their system, or maybe somewhere between their system and refferal site. It has many good referral. wish more are available. :)
Company details
Written by the company
Leading credit card comparison engine that rates 126+ features of over 200 different Canadian credit cards. Now consumers can choose smarter and get rewarded faster.
Contact info
200 Champlain St., Suite 210, E1A 1P1, Dieppe, Canada
- 5068007997
- hello@creditcardgenius.ca
- creditcardgenius.ca
4.2
Great
2K reviews
Replied to 100% of negative reviews
Typically replies within 48 hours
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Took a few follow-ups to get my reward…
Took a few follow-ups to get my reward but ultimately I got it.
May 6, 2025
overall reconmended
May 6, 2025
It took forever to get the genius cash but all good in the end
It took forever to get the genius cash; case was inadvertently closed but reopened once realized it was an error and after i sent a follow up. All good in the end.
May 6, 2025
Great customer service and very good…
Great customer service and very good experience using the service.
May 6, 2025
Took 5 months to get the signup cash…
Took 5 months to get the signup cash back on a credit card. Would not recommend.
May 13, 2025
Reply from creditcardGenius
Hello,
We understand your frustration and sincerely apologize for the delay in GeniusCash payment!
We always advocate on behalf of our customers behind the scenes to ensure that all legitimate applications are properly recognized and rewarded.
During the processing of the recent offer, we encountered significant delays in communication between external partners despite our consistent and repeated efforts, which were unfortunately outside of our control.
We then finally received assurances from our partners that everyone who submitted a ticket with us would receive an expedited review from Tims Financial.
We would also like to apologize for your ticket being closed in error as part of our efforts to communicate around this ongoing issue. It was never our intent to close out your ticket as part of this communication. All active tickets were reopened to correct this and we have reviewed our internal processes to ensure that this won't happen moving forward.
Thank you for your patience and thanks for taking the time to leave a review! Every bit of feedback helps us improve our processes to serve our customers better.
Your creditcardGenius Team
Easy process and very informative
May 6, 2025
When I Applied for Credit Card
CreditcradGenius helped me understand all about credit cards. Very informative and useful informations they provided me helped me chose the right one for myself!
April 23, 2025
My go to for cash bonuses..
I always go to moneygenius or creditcardgenius to check for any special offers before applying for any financial product.
The approval process is very smooth and straightforward, and the bonus cash is also distributed as soon as you are approved, which I really appreciate!
May 6, 2025
Credit Card Genius staff have been very…
Credit Card Genius staff have been very helpful when there's been delays from the banks providing needed confirmations.
Ticket process is very effective.
May 6, 2025
Very rude initial email response to my…
Very rude initial email response to my enquiry about a sudden end of promotion period which i was pending my credit card application to be received by the bank. Initial response was like "no, promotion ended, u are not entitled to the bonus. Get out!"
Subsequent responses are good, probably by different persons.
May 6, 2025
Reply from creditcardGenius
Hello,
Sorry to hear that it took longer than expected to receive your GeniusCash.
We deliver GeniusCash to most customers within 30 days of their application date by automatically receiving confirmation from the bank that the application for the Credit Card has been approved and that it meets all the eligibility criteria for GeniusCash.
Sometimes we don't receive this confirmation from the bank automatically and manual investigation is required. When we don't receive the approval confirmation from the bank once it's been 4 weeks since your application date, an automated email gets sent to the email address associated with your account with the link to your creditcardGenius dashboard where you can open a ticket before the offer expires.
We've just checked on our end, and were able to confirm that GeniusCash for this offer was sent on 2025-05-06. For any future applications, if you haven't received your GeniusCash once it's been 4 weeks since your application date, please head to your creditcardGenius dashboard and create a ticket. This way, we can get your info sent directly to the bank for a manual investigation.
Thanks for taking the time to leave a review! Every bit of feedback helps us improve our processes to serve our customers better.
Your creditcardGenius Team
Huge issue with paying out reward
May 6, 2025
Reply from creditcardGenius
Hello,
We understand your frustration and sincerely apologize for the delay in GeniusCash payment!
We always advocate on behalf of our customers behind the scenes to ensure that all legitimate applications are properly recognized and rewarded.
During the processing of the recent offer, we encountered significant delays in communication between external partners despite our consistent and repeated efforts, which were unfortunately outside of our control.
We then finally received assurances from our partners that everyone who submitted a ticket with us would receive an expedited review from Tims Financial.
We would also like to apologize for your ticket being closed in error as part of our efforts to communicate around this ongoing issue. It was never our intent to close out your ticket as part of this communication. All active tickets were reopened to correct this and we have reviewed our internal processes to ensure that this won't happen moving forward.
Thank you for your patience and thanks for taking the time to leave a review! Every bit of feedback helps us improve our processes to serve our customers better.
Your creditcardGenius Team
Great product and support team
May 6, 2025
Resolved issue with sign up bonus.
May 6, 2025
Applied Tim Horton credit card
Applied Tim Horton credit card, took a long time to confirm ebilibilty, of course you blame the credit card company. On the web discussion, a lot of people saying u delayed paying for various credit card, u need to do a lot to gain confidence from most of the people
May 6, 2025
Reply from creditcardGenius
Hello,
We understand your frustration and sincerely apologize for the delay in GeniusCash payment!
We always advocate on behalf of our customers behind the scenes to ensure that all legitimate applications are properly recognized and rewarded.
During the processing of the recent offer, we encountered significant delays in communication between external partners despite our consistent and repeated efforts, which were unfortunately outside of our control.
We then finally received assurances from our partners that everyone who submitted a ticket with us would receive an expedited review from Tims Financial.
We would also like to apologize for your ticket being closed in error as part of our efforts to communicate around this ongoing issue. It was never our intent to close out your ticket as part of this communication. All active tickets were reopened to correct this and we have reviewed our internal processes to ensure that this won't happen moving forward.
Thank you for your patience and thanks for taking the time to leave a review! Every bit of feedback helps us improve our processes to serve our customers better.
Your creditcardGenius Team
Don’t want to pay
Don’t want to pay. Took a group of people at RFD to band together and make them
May 6, 2025
Reply from creditcardGenius
Hello Zat,
We understand your frustration and sincerely apologize for the delay in GeniusCash payment!
We always advocate on behalf of our customers behind the scenes to ensure that all legitimate applications are properly recognized and rewarded.
During the processing of the recent offer, we encountered significant delays in communication between external partners despite our consistent and repeated efforts, which were unfortunately outside of our control.
We then finally received assurances from our partners that everyone who submitted a ticket with us would receive an expedited review from Tims Financial.
We would also like to apologize for your ticket being closed in error as part of our efforts to communicate around this ongoing issue. It was never our intent to close out your ticket as part of this communication. All active tickets were reopened to correct this and we have reviewed our internal processes to ensure that this won't happen moving forward.
Thank you for your patience and thanks for taking the time to leave a review! Every bit of feedback helps us improve our processes to serve our customers better.
Your creditcardGenius Team
CreditcardGenius delivers on their commitments
CreditcardGenius delivers on the commitments, provides factual information and some great recommendations for your needs.
May 6, 2025
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