They tried to take 33.23 out of my account early hours of the morning, I cannot even remember engaging with this company, I reported it straight away and bank refunded straight away, they must have t... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
A scam company, posing as a lender. After checking their terms and conditions all they offer is credit reporting and a VPN. This is all hidden away and you'll think your giving them your bank details... See more
As the rest have said, this is a SCAM company. I had £35 taken out of my account and my bank said they could dispute it but would have to stop my card. So annoying and of course illegal
UPDATE! I’ve given them an extra star as I’ve received my refund after contacting them using the details I mention in the post below. Still absolutely raging that they conned me in the first place but... See more
Company details
Contact info
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
SCAM COMPANY
As the rest have said, this is a SCAM company. I had £35 taken out of my account and my bank said they could dispute it but would have to stop my card. So annoying and of course illegal
Report the transaction
They tried to take 33.23 out of my account early hours of the morning, I cannot even remember engaging with this company, I reported it straight away and bank refunded straight away, they must have this company on some sort of list to refund so quickly.
This company has taken money out of my…
This company has taken money out of my account for nothing I didn't receive anything from them first it was 0.18 the £38 but my bank declined it I don't even know who the company is to contact them
Money was tried to be taken out for…
Money was tried to be taken out for loan. I did not fill in the complete forms. I said nor a accept anything. I wish to cancel this.
Another one fallen to scam
Another one fallen to scam 01613125979 out of use says they have gone against there own terms I have disputed transaction and emailed on info @creditcupid .co. uk with no reply .
Beware 1 big scam.
Beware a scam.Took money out of my account without my permission. Cant find anyway to get hold of the company to get my money back.
A total scam took 33.23 from my bank…
A total scam took 33.23 from my bank overnight spoke to my bank today and they very kindly put it back in my account by the end of the day they told me I am not the only one who has been conned but at least the bank has repaid it for me you can only contact the company by email then they say your email isn't registered to them so they ask for your bank details so they can refund you but don't that's so they can take more out total scam stay clear
Be careful with CreditCupid!
Be very careful with CreditCupid. When applying they’ll charge you 17p where you think it’s to verify your card but you’ve actually been subscribed to a monthly charge of around £33.00 without your knowledge. This happened to me this morning.
If this has happened to you also email info@ creditcupid .co. uk and threaten to report them to the police and FCA. They’ll refund your transaction within 3-5 working days. Hope this helps 👍🏾
Have just discovered on my online bank…
Have just discovered on my online bank account £35.39 has been taken out my bank account last night !!! Who is this company. Am disgusted I need to do urgent food shop this morning I only get benefits. No idea who this company is complete fraud have already informed my solicitor who is already of the company and reported them. Thank you to everyones comments. I will email them now give them 2 hours to process refund if not my solicitor will be contacting them and publishing them as scam artists. How on earth are they getting all our bank details all very worrying
Took 17p from bank account
Took 17p from bank account, and no reply about a loan ?! Hope they enjoyed it ??!!
Same as everyone else
Same as everyone else. Payment of 17p then £34.19 taken from my account.
info@ creditcupid .co.uk I emailed this address, thanks to another post on here, requesting an immediate refund. Got reply in 10 mins. They state 3-5 days for a refund
Disgusting and useless company have…
Disgusting and useless company have taken money from my account !
I didn't even sign up for this service !!
These type of companies need to be OUT of business !!
They have debited my account twice now…
They have debited my account twice now .What service do they provide ? I’m trying now to get my money back.
They’ve taken money from my account…
They’ve taken money from my account never signed up. Does anyone know a way to contact have contacted my bank but have to wait 15 days for an investigation.
Hi call on 2 February 2024,my request…
Hi call on 2 February 2024,my request it's was to give back my money,how it's possible to take my money, without my decision,I waiting for my money back
U cheeky 🔔 ends who are u to take money…
U cheeky 🔔 ends who are u to take money out my account something I've not even asked you to do .. I don't even use your crap company anyway so u can do one
Hi,all can you please
Hi,all can you please? Can I cancel my transaction because they token money already I’m my account.
Scam do not sign up
scammers
scammers! Anyone know how to contact these people? Like everyone else on here I was ticking a box to verify my application for a loan, then have £30 odd taken from my bank in the early hours. Disgraceful. No way to contact them, can't even find a website?
UPDATE
UPDATE! I’ve given them an extra star as I’ve received my refund after contacting them using the details I mention in the post below. Still absolutely raging that they conned me in the first place but at least they came through with the cash. Hope you’ve all had some success.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








