Within a blizzard of emails and texts, unknown to me CE set up an account and deducted money from my bank. However when I spotted it and contacted them (which you will not be surprised to hear is extr... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I’ve just signed up with them, and the person I spoke to was very helpful. He walked me through the forms and explained everything as we filled them out. I would recommend Credit Engine to anyone who... See more
Company replied
It was straight forward few details and done within about 5 mins 👌🏻 may be even less wasnt watching the clock
Company replied
Company details
Written by the company
Credit Engine was set up to help UK consumers who are struggling to access credit, to understand their credit profile and find credit products that work for them. Whether you have an issue with your credit file you need help with, or want to understand what’s affecting your ability to get credit, we can help. Our team of credit experts are on hand to help you understand what lenders see when making lending decisions. Get a personalised action plan with tips and tasks to help you manage your credit score. With daily updates and 24/7 access to your credit report, you can track your progress towards a healthier credit profile. Try us free for 14 days, membership is £19.99 per month thereafter. You can easily cancel online at any time. If you cancel within your free trial you will not be charged.
Contact info
United Kingdom
- creditengine.co.uk
4.3
Excellent
2K reviews
Replied to 98% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Credit Engine
Dear Abbygail,
Thank you so much for your 5-star review!
We're delighted to hear that you found our response helpful. We appreciate your recommendation!
Kind regards,
The Credit Engine Team
Reply from Credit Engine
Dear Paul,
Thank you so much for your 5-star review!
We're glad to hear that you found the process so easy.
Kind regards,
The Credit Engine Team
That was a great experience with…
That was a great experience with talking to people of credit engine, I particularly want to mention a huge thanks to Natasha for understanding my situation and giving a solution for the problem in a satisfactory way . And thank you so much.
March 10, 2026
Reply from Credit Engine
Dear Abhilash,
Thank you for sharing your positive experience!
We are delighted to hear that you had a great experience with our team and that Natasha was able to understand your situation and provide a satisfactory solution.
Kind regards,
The Credit Engine Team
Easy to understand and simple to find…
Easy to understand and simple to find what your looking for
March 10, 2026
Unprompted review
Reply from Credit Engine
Dear Oli,
Thank you for taking the time to leave us a 5-star review!
We're delighted to hear that you found everything easy to understand and simple to find.
Kind regards,
The Credit Engine Team
Reply from Credit Engine
Thank you for your fantastic 5-star feedback!
We're delighted to hear you found our service "very detailed and resourceful."
Kind regards,
The Credit Engine Team
I have tried to cancel by logging into…
I have tried to cancel by logging into my account but it will not let me. I want to cancel as you have nothing to offer me. Let’s see if you cancel my free trial within the 7 days.
March 9, 2026
Unprompted review
Reply from Credit Engine
Dear Ian,
Thank you for your time today; I am pleased we were able to resolve the issue.
Please do not hesitate to contact us if we can be of any further assistance.
Kind regards,
The Credit Engine Team
I love them so much
March 8, 2026
Unprompted review
Reply from Credit Engine
Dear John,
Thank you so much for your 5-star review!
We're thrilled to hear how much you love what we do.
Kind regards,
The Credit Engine Team
Scam scheme pushing you into direct…
Scam scheme pushing you into direct debit, this is only information page that drive you into direct debit. They do not find loan or anything like that, but just sell you info to their partner lenders.
March 7, 2026
Unprompted review
Reply from Credit Engine
Dear Aleksey,
I would like to speak with you to discuss this further.
Please could you provide us with some more details using the link that's been emailed to you from Trustpilot?
You can also contact us via the contact form on our website.
Kind regards,
The Credit Engine Team
This company is a big scam
This company is a big scam. They have taken £20 out of my account for just opening their website. Don't sign up for anything
They even dont let you speak to anyone on the phone
Not even 1 star is deserved.
March 6, 2026
Unprompted review
Reply from Credit Engine
Dear Niamh,
Thank you for your time the other day; I am pleased we were able to resolve the issue.
Please do not hesitate to contact us if we can be of any further assistance.
Kind regards,
The Credit Engine Team
Finding a solution to get a loan was easy peasy
Finding a solution to get a loan was very easy and quickly done and was very efficient.Personally I would recommend to a lot of people to use the credit engine it’s fast and easy and helpful .
Best regards,Ravi
March 6, 2026
Unprompted review
Reply from Credit Engine
Dear Ravi,
Thank you so much for your fantastic 4-star review!
We are delighted to hear that you found the process of getting a loan through our credit engine easy, fast, and efficient.
Kind regards,
The Credit Engine Team
Reply from Credit Engine
Dear Chloe,
Thank you for your great feedback!
We're pleased to hear that everything was as you expected and that the cancellation process was easy.
Kind regards,
The Credit Engine Team
The lady I have spoken to had helped me…
The lady I have spoken to had helped me so much! I appreciate it. Sorry I don’t remember your name but I just want to say thank you.
March 6, 2026
Reply from Credit Engine
Dear Rhiann,
Thank you so much for taking the time to leave this wonderful 5-star review!
We're delighted to hear that a member of our team was able to provide you with excellent assistance and that you appreciated the help.
Kind regards,
The Credit Engine Team
Good experience I don’t have a job atm…
Good experience I don’t have a job atm had to cancel will definitely be back
March 6, 2026
Reply from Credit Engine
Dear Jamie,
Thank you so much for your 5-star review!
We completely understand the need to cancel right now and truly appreciate your honest communication.
We'll be ready and happy to welcome you back whenever the time is right.
Kind regards,
The Credit Engine Team
Reply from Credit Engine
Thank you so much for your 4-star review!
We're thrilled to hear that you found our service helpful, friendly, and efficient.
Kind regards,
The Credit Engine Team
Reply from Credit Engine
Thank you for your 4-star review!
We're glad to hear you found us very helpful.
Kind regards,
The Credit Engine Team
An excellent app for credit score.
An excellent experience for checking credit scores and utilizing loans
March 4, 2026
Unprompted review
Reply from Credit Engine
Dear Oluwatoye,
Thank you for sharing your excellent 5-star review!
We're delighted to hear that you found our services helpful for checking credit scores and utilizing loans.
Kind regards,
The Credit Engine Team
Had a issue with the subscription fee a…
Had a issue with the subscription fee a very nice lady gave me a call and resolved my issue straight away meaning I didn’t have to take the complaint any further
March 4, 2026
Reply from Credit Engine
Dear Corey,
Thank you for your fantastic 5-star review!
We're delighted to hear that our team was able to resolve your subscription fee issue quickly and to your complete satisfaction.
We always aim to provide excellent customer service and we're glad we could prevent any further complaint.
Kind regards,
The Credit Engine Team
its user-friendly interface
its user-friendly interface, quick, and efficient service in providing credit scores, reports, and loan comparisons. Recommended.
March 1, 2026
Unprompted review
Reply from Credit Engine
Dear Ewa,
Thank you for your fantastic 5-star review!
We are delighted to hear that you found our interface user-friendly and our service for credit scores, reports, and loan comparisons quick and efficient.
Kind regards,
The Credit Engine Team
Reply from Credit Engine
Dear Sue,
Thank you so much for your 5-star review!
We're delighted to hear that you experienced excellent communication. We pride ourselves on keeping our customers well-informed every step of the way.
Kind regards,
The Credit Engine Team
Great services
March 4, 2026
Unprompted review
Reply from Credit Engine
Dear Vebaiz,
Thank you for the great 5-star review!
We're delighted to hear that you had a positive experience with our services.
Kind regards,
The Credit Engine Team
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