CreditFresh Reviews 6,130

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for its ease, speed, and helpfulness, especially during financial emergencies. Many appreciate the quick access to funds and the straightforward application process. The customer service and staff are frequently highlighted for being professional, patient, and very supportive, making interactions pleasant and efficient. However, some customers expressed dissatisfaction with the payment structure, noting that a significant portion of their payments often goes towards fees and interest rather than the principal. This can make it challenging to pay off the loan quickly, with some feeling that the balance does not decrease as expected.

What people talk about most

Payment

Reviewers mention ambiguous feedback about payment. While some customers appreciate the easy process to get... See more

Service

Customers had positive experiences with service. Many reviewers found the process fast, easy, and efficient,... See more

User experience

Clients share positive opinions on user experience. Many customers found the process easy, simple, and fast,... See more

Customer service

Customers consistently note positive experiences with customer service. Many reviewers highlight the... See more

Staff

People report positive experiences with staff. Customers consistently praise the representatives for being... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The experience was helpful. While the usury charges are - let's be candid - outrageous, the Credit Fresh activity was helpful to me. I lost my wallet and have no access to funds, yet since I have be... See more

Rated 4 out of 5 stars

Super fast and easy todo and customer service so easy to talk to and they answer super fast great service! The only thing is i interest rate is a lil high so try and pay it off fast

Rated 5 out of 5 stars

I spoke to one of your Representatives, and was very helpful, patient, and professional in assisting me in my application. Your company is highly rewarding i. Helping me to pay bills that fell ri... See more

Rated 5 out of 5 stars

CreditFresh has honestly been a lifesaver for me! I didn’t plan on having it this long, but it’s nice when I’m in a pinch and can see what money I have accumulated then I can transfer to my bank acco... See more


Company details

  1. Non-Bank Financial Service
  2. Financial Consultant
  3. Loan Agency

About CreditFresh

Written by the company

About CreditFresh

A personal Line of Credit between $500 - $15,0001

With a Line of Credit through CreditFresh, you have a flexible way to access credit when you need it.

The process is simple and convenient. Submit your request through CreditFresh’s secure online platform. If you’re approved, you may access the money you need from your available credit as soon as the same business day2. Requests for credit submitted through CreditFresh may be originated by one of our Bank Lending Partners, including: CBW Bank, Member FDIC, Column N.A., or First Electronic Bank. Key features:

● A personal Line of Credit between $500 - $15,0001

● Request a draw from your available credit and the funds may be in your bank account as soon as the same business day2

● Only pay for what you borrow, not your entire credit limit

1Not all requests are approved. Credit limits may range between $500 to $15,000 and are subject to change. The exact credit limit available may vary depending on the Bank Lending Partner, your state of residence, individual circumstances and verification of your information. Applications for a Line of Credit are subject to final eligibility and approval.

2If approved and you request a draw , funds may be deposited into your bank account the same business day, depending on the time of request; timing of funding may vary. The date and time requested funds are made available to you are subject to your financial institution’s policies. For specific funding cut-off times, visit the FAQs on the CreditFresh website.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

6K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 89% of negative reviews

Typically replies within 1 week

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Rated 3 out of 5 stars

Seems like a monster interest rate

Seems like a monster interest rate. The company seems not obligated to publish the implied interest rate behind the fees. The documents mention the fees may change for users of the credit line in the future.

The approval and first draw process went well.

March 24, 2026
Rated 1 out of 5 stars

Scam-DO NOT borrrow

Scam. High interest and only a small amount goes to the principal and the rest of the payments go their pockets. Also try to prevent you from making additional payments to pay off the loan by putting your account on hold so they can continue to debit your regular payment to make money. Also, will not respond to emails, chat and customer service say they will get back to you with no response. Contacting FTC immediately as their practices are unethical and predatory.

March 28, 2026
Unprompted review
CreditFresh logo

Reply from CreditFresh

Hello,
We appreciate you taking the time to share your experience, as we’re always looking to improve how we serve customers.
In order for us to address your specific concerns, we ask that you please email us at feedback@creditfresh.com. Our team is here to help!
Thank you.

Rated 1 out of 5 stars

Quite possibly the worst lender in…

Quite possibly the worst lender in America. They give you no ability to pay on your principal without charging.Astronomical fees.I'm talking over one hundred dollars to make a payment on your principal. Then, they told me if I made a payment on my principal on the exact day. That it was due there would be no fee. Well, I called in to do that again. There's also a fee, so they make it impossible for you to pay on the principal. 135 payment, 23 of it was to the balance. Paid it in full, never again. Glad Im free of this disaster. I've actually just printed out all of my documentation to send to the attorney general in my state for review.

March 27, 2026
Unprompted review
CreditFresh logo

Reply from CreditFresh

Hello Robert,
We appreciate you taking the time to share your experience.
Please note that we always encourage customers to make additional payments to help pay down their balance faster and additional payments can be made without prepayment penalties.
In order for us to address your specific concerns, we ask that you please email us at feedback@creditfresh.com. Our team is here to help!
Thank you.

Rated 3 out of 5 stars

I'm disappointed with the amount of…

I'm disappointed with the amount of interest that's charged. More of the payment should go to the principal.

March 23, 2026
CreditFresh logo

Reply from CreditFresh

Hello Janice,
We appreciate you sharing your feedback.
Please note that although each minimum payment includes a contribution to the principal balance, additional payments can also be made without prepayment penalties.
We always encourage customers to make additional payments to help pay down their balance faster as doing so will help reduce the overall cost of borrowing. Payments can be made online or over the phone.
If you have any further concerns that we can help with, please email us at feedback@creditfresh.com. Thank you.

Rated 3 out of 5 stars

I think it's a Scam over all 1000 line…

I think it's a Scam over all 1000 line of credit 129 a month and only 20 to the principal it's the biggest scam ever, you should be ashamed of yourselves preying on the weak like that

March 26, 2026
CreditFresh logo

Reply from CreditFresh

Hello Anthony,
We appreciate you sharing your feedback. We’re always looking to improve how we disclose information to ensure that all details about cost of borrowing are available upfront to help consumers make informed decisions.
Please note that although each minimum payment includes a contribution to the principal balance, additional payments can also be made without prepayment penalties.
We always encourage customers to make additional payments to help pay down their balance faster as doing so will help reduce the overall cost of borrowing. Payments can be made online or over the phone.
If you have any specific concerns that we can help with, please email us at feedback@creditfresh.com. Thank you.

Rated 1 out of 5 stars

I would not recommend

I would not recommend. When you pay your bill they only apply 10.00 to your balance and take the rest for interest.

March 20, 2026
CreditFresh logo

Reply from CreditFresh

Hello Casara,
We appreciate you sharing your concerns and we take them seriously.
Please note that although each minimum payment includes a contribution to the principal balance, additional payments can also be made without prepayment penalties.
We always encourage customers to make additional payments to help pay down their balance faster as doing so will help reduce the overall cost of borrowing. Payments can be made online or over the phone.
If you have any specific concerns that we can help with, please email us at feedback@creditfresh.com. Thank you.

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