CreditFresh Reviews 6,131

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for its ease, speed, and helpfulness, especially during financial emergencies. Many appreciate the quick access to funds and the straightforward application process. The customer service and staff are frequently highlighted for being professional, patient, and very supportive, making interactions pleasant and efficient. However, some customers expressed dissatisfaction with the payment structure, noting that a significant portion of their payments often goes towards fees and interest rather than the principal. This can make it challenging to pay off the loan quickly, with some feeling that the balance does not decrease as expected.

What people talk about most

Payment

Reviewers mention ambiguous feedback about payment. While some customers appreciate the easy process to get... See more

Service

Customers had positive experiences with service. Many reviewers found the process fast, easy, and efficient,... See more

User experience

Clients share positive opinions on user experience. Many customers found the process easy, simple, and fast,... See more

Customer service

Customers consistently note positive experiences with customer service. Many reviewers highlight the... See more

Staff

People report positive experiences with staff. Customers consistently praise the representatives for being... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The experience was helpful. While the usury charges are - let's be candid - outrageous, the Credit Fresh activity was helpful to me. I lost my wallet and have no access to funds, yet since I have be... See more

Rated 4 out of 5 stars

Super fast and easy todo and customer service so easy to talk to and they answer super fast great service! The only thing is i interest rate is a lil high so try and pay it off fast

Rated 5 out of 5 stars

I spoke to one of your Representatives, and was very helpful, patient, and professional in assisting me in my application. Your company is highly rewarding i. Helping me to pay bills that fell ri... See more

Rated 5 out of 5 stars

CreditFresh has honestly been a lifesaver for me! I didn’t plan on having it this long, but it’s nice when I’m in a pinch and can see what money I have accumulated then I can transfer to my bank acco... See more


Company details

  1. Non-Bank Financial Service
  2. Financial Consultant
  3. Loan Agency

About CreditFresh

Written by the company

About CreditFresh

A personal Line of Credit between $500 - $15,0001

With a Line of Credit through CreditFresh, you have a flexible way to access credit when you need it.

The process is simple and convenient. Submit your request through CreditFresh’s secure online platform. If you’re approved, you may access the money you need from your available credit as soon as the same business day2. Requests for credit submitted through CreditFresh may be originated by one of our Bank Lending Partners, including: CBW Bank, Member FDIC, Column N.A., or First Electronic Bank. Key features:

● A personal Line of Credit between $500 - $15,0001

● Request a draw from your available credit and the funds may be in your bank account as soon as the same business day2

● Only pay for what you borrow, not your entire credit limit

1Not all requests are approved. Credit limits may range between $500 to $15,000 and are subject to change. The exact credit limit available may vary depending on the Bank Lending Partner, your state of residence, individual circumstances and verification of your information. Applications for a Line of Credit are subject to final eligibility and approval.

2If approved and you request a draw , funds may be deposited into your bank account the same business day, depending on the time of request; timing of funding may vary. The date and time requested funds are made available to you are subject to your financial institution’s policies. For specific funding cut-off times, visit the FAQs on the CreditFresh website.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

6K reviews

5-star
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1-star

Replied to 89% of negative reviews

Typically replies within 1 week

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Rated 3 out of 5 stars

The payment structure is confusing

The payment structure is confusing. I asked questions to what Inwould be paying each month and got different answers as to what is due each month. (Principal and fees)

It should be list if you borrow X amount this is what you owe -
Principal and fees. Then list the following month etc until it is paid off

March 24, 2026
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Reply from CreditFresh

Hello,
We appreciate you taking the time to share your feedback and we take your concerns seriously.
Please note that the Lines of Credit offered through CreditFresh are open-end credit products, so both the total amount owing and the minimum payment due can vary from one billing cycle to the next, as customers can take draws, repay, and redraw as needed.
If you have any specific concerns about your account, our team is here to help address them. Please feel free to reach out to us at 1-800-766-2007. Thank you.

Rated 2 out of 5 stars

I mean they do lend you money BUT…

I mean they do lend you money BUT man!!! You might as well pay back that loan by next week because that interest is SKY high! lol. I appreciate them but I won’t be borrowing anything else from credit fresh.

March 19, 2026
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Reply from CreditFresh

Hello Corey,
We appreciate your input as your voice matters to us. If you would like to provide further feedback, please feel free to email us at feedback@creditfresh.com. Thank you.

Rated 1 out of 5 stars

Highway robbery you Make it impossible…

Highway robbery you Make it impossible to pay off a balance , 2000% interest , weekly payments where only a couple dollars goes to principle

March 19, 2026
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Reply from CreditFresh

Hello Frankie,
We appreciate you sharing your concerns and we take them seriously.
Please note that although each minimum payment includes a contribution to the principal balance, additional payments can also be made without prepayment penalties.
We always encourage customers to make additional payments to help pay down their balance faster as doing so will help reduce the overall cost of borrowing. Payments can be made online or over the phone.
If you have any specific concerns that we can help with, please email us at feedback@creditfresh.com. Thank you.

Rated 2 out of 5 stars

I would give this 0 stars

I would give this 0 stars. I am only rating it 2 stars because the people that helped me on the phone while I had a balance on this account were good. This is a trap for people in a tough spot who NEED a loan to live for basic expenses. I paid $300 a month for months while I had a balance on this and my overall balance didn’t even go down $100!!! What a joke, this would take years and years to get out of if I never even borrowed on the credit line. You guys got more money out of me to pay this balance off multiple times. Quit taking advantage of people. Bottom line, I’d tell people to live on the street before getting a line of credit with you guys. I can’t believe this is even a legal business. I’m not mad, because I’m the one that chose to apply with you guys. But do the right thing and be a decent business. You can make plenty of money without taking advantage of people and gouging them so you can be greedy. I would hope you pay your employees well but I’m sure the owners of this just take it all for themselves.

March 19, 2026
CreditFresh logo

Reply from CreditFresh

Hello Cody,
We appreciate you sharing your concerns and we take them seriously.
Please note that at CreditFresh, transparency is important to us. We provide details about cost of borrowing in disclosures during the application process to help consumers make informed choices.
If you have any further concerns or would like to provide additional feedback, please email us at feedback@creditfresh.com. Thank you.

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