Credit One Bank Reviews 1,196

Card mailed never received it, lost or stolen in transit.

I want to report my recent experience with this credit card company. I have had an autopay set up for $100 for several months that I recently elected to cancel. The current's month autopay was paid on time so there was no outstanding monies due. To my complete horror I found that CreditOne Bank opted to take a payment from bank of the balance remaining of nearly $1900. My checking account had registered as overdrawn, and my mortgage check had been returned. I had a negative balance in my account. I contacted the company to inquire about their error. The agent assured me that the monies would be refunded in 24-72 hours which still posed a hardship but doable. Now the 72 hours have passed, and no refund has been received. I called the company again and now this agent has told me that the previous agent has made an error and the processing time for a refund is actually 7-10 business days. I asked to speak with a supervisor who basically was only able to send a follow up to whomever was processing the refund but she stated the payment was still 7-10 days but it may get there sooner. Meanwhile I had already called my mortgage company to plead my case and made a second payment that may or may not bounce again. This is an UNACCEPTABLE practice. My error...my problem, NOT my error then not my problem or responsibility. I am very dissatisfied with this company's performance in this matter.

I'm really liking this card... I'm a single mom of 3 Teens their dad is deceased so it is taking all I can make to get by this card has really came in handy for emergencies or when I'm low on money... I really enjoy how they explain everything to you even right down to when your card is delivered.... its awesome to have n I'm very grateful

Such a smooth application process!

good service, received the credit card fast , also i like the application is smooth and easy to understand

I do not recommend. Very poor customer service and management.

It was a true blessing it came at the right time thanks

Don't use this company scam on ANNUAL FEE 1st yr $75 after that $99. If your hard up like I was then maybe. Terrible ABSOLUTELY Terrible.

The application process was easy to understand and complete. My card arrived in a timely manner. I will enjoy the safety and security that comes with the use of my card. Thank You

I needed help and nobody would help me and then I ran across Credit One Bank by accident. They gave me just what I needed. I'm happy using their Bank

I definitely like the business with credit one.I appreciate what you all have done for me.Thank you

Customer service

Transitioning into this new credit card has been very smooth. Grateful to have the opportunity to continue building my credit. This would not have been possible at this moment if it wasn't for Credit -One!

I love my new credit card. It's been a while since I had one so thanks for believing in me. So far so good. Big 👍 thumbs up.

It’s really way too early to give an honest review, which is why I only have it three stars - asking for a review this early makes a statement also, no?

Credit one has helped me tremendously. When I didn't have cash on hand, Credit one made it easy for me to purchase necessary things.

Credit One wasted no time shipping my new card. Very easy to activate and very store friendly.

Card came fast and easy to use

Your application process was smooth and eazy, I appreciate being apprved for a good credit limit and look forward to using my card.

This opportunity I have been granted has helped me and I was able to even stop an argument between two people over something small. This goes to show this company, card can resolve small and large issues that pop up while visiting or occasionally happens in our lives. It’s very clear in terms, useful when needed, as long as I am responsible and make my payments. Thank you everyone and blessings for all through this year is what I ask for .