Indigocard Reviews 120

TrustScore 1 out of 5

1.2

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Review summary

Based on reviews, created with AI

Most reviewers were let down by their experience overall. Many people were dissatisfied with the payment process, citing issues with delayed processing, unexpected fees, and difficulties in managing their accounts. Customers frequently reported high prices, including exorbitant interest rates and various charges that made the product unappealing. The customer service was also a major point of frustration, with many finding representatives unhelpful and difficult to communicate with. Reviewers also expressed significant dissatisfaction with the subscription model, noting unexpected annual and monthly fees, and problems with account closures. Furthermore, the product itself, often a credit card, was criticized for its limited functionality, low credit limits, and issues with card activation and usage.

What people talk about most

Payment

Reviewers express significant dissatisfaction with the payment process. Many report hidden charges, such as a... See more

Price

Reviewers highlight negative aspects of price, consistently expressing dissatisfaction with various fees and... See more

Customer service

Clients share negative opinions on customer service, with many reporting unhelpful and frustrating... See more

Product

People report negative experiences with the product. Many customers express dissatisfaction, calling it the... See more

Subscription

Customers consistently note ambiguous experiences with subscription fees. Many reviewers report unexpected... See more

Based on these reviews

Rated 1 out of 5 stars

Called to see if they would lower my APR and the representative told me that they don’t do that because they learn to subprime consumers. Basically they are going after low income people and charging... See more

Rated 1 out of 5 stars

Indigo is not a card to use if you are trying to rebuild credit. I wouldn't advise getting one. There are better options. I paid mine every month early was never late and they never reported it to the... See more

Rated 1 out of 5 stars

Too bad there are not negative stars. This is a scam. Beware. Card supposedly mailed a month ago and not received. Monthly maintenance charges applied and refused to waive and now says there is a bloc... See more

Rated 1 out of 5 stars

This company lies to gain money warning, the first payment I could not access site and they told me they wave the 40$ late payment and the did but they went around and reported to all credit agencies... See more


1.2

Bad

TrustScore 1 out of 5

120 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

They have misleading practices/Targeting People

They have misleading practices. I was entice to apply by a deceptive email they sent me. Then when I did apply I got no answer, but that they would reach out to me. I found out that I was approved for the card by a hard inquiry hitting my credit alert monitor program that I'm in(for 6 points). I was livid. So I call them and spoke with this woman with a very strong accent, it really missed me off. She said I was approved for a 1000 dollars but they take off top $250.00 dollars off the card and whatever else fees. Truly a rip off company. They sucker people and target those who are building there credit. My score was a 686 after that hard inquiry it felled to 680 score. I canceled the card ASAP, as soon as I found out they approved me & it's not a 1000 dollars. They are taking a quarter ot the funds that the consumer would have to pay back. If you're going to give people credit or want them to do business with their company. They should be fair with folks & truthful about why they are really offering you their product. I wanted nothing to do with these crooks. There should be laws against companies that target those of us who they feel like they can do anything to. Worst credit card 3 party company ever! I will be seeking legal advice about being targeted and mislead. I'll keep you posted after I go after these crooks. They just hurt my credit score for no reason at all...

March 26, 2026
Unprompted review
Rated 1 out of 5 stars

I do not recommend getting this card to…

I do not recommend getting this card to build your credit. You cannot access your transactions. You have to call and they will tell you verbally. I chose to go paperless too. You make a payment and it still doesn't appear you made a payment. $175 annual fee they charge upfront. High interest rates. Terrible customer service. Stay away from them. Bad for business.

March 25, 2026
Unprompted review
Rated 2 out of 5 stars

Card advertised as no annual fee but is actually $61 a year

The card falsely advertises as having no annual fee but then charges you $5.07 a month which will amount to $60.84 a year! In addition, my card did not arrive in the first month but they still charged the $5.07!

They refuse to 2-day or overnight mail your card if it is lost. So you end up paying for months that you do not even have the dern card!

March 19, 2026
Unprompted review
Rated 2 out of 5 stars

They did give me a $1500 credit limit

They did give me a $1500 credit limit, but 1 year into having the card, they started charging annual fees . The last straw was when I called them to stop a recurring charge. I can't get that one particular business to cancel, so I asked the CB Indigo customer rep to stop payments for me. $12 a month. Said he could not so I cancelled the account. Threw him for a loop but I am out from under a junk card. Possibly the highest interest I have ever paid as well.

March 7, 2026
Unprompted review
Rated 1 out of 5 stars

Horrible Credit Card

Horrible Credit Card. Super high interest rates. Called them to change my due date to two weeks later to align with my paycheck, customer service "you can't change your due date". What a bunch of crooks, wanting you to fail for their financial gain!

February 14, 2026
Unprompted review
Rated 1 out of 5 stars

A very dangerous credit card

They assess a high annual fee on their cards, 147.00 annual fee.
When you do finally get that paid up, they slap the account with additional fees and interest, keeping you in the red and not allowing you to pay down your balance.

December 11, 2025
Unprompted review
Rated 1 out of 5 stars

I applied for this card and never got it

I applied for this card and never received it. I called about it, they checked my address, sent a new one, I still never received it. I called them to ask them to take off the fees collecting while my card wasn’t even activated yet. They closed my account but now my credit took a dip because of “late payment to indigo”. Now I am calling credit bureaus to dispute this mess. Just don’t get it. Its a scam.

December 17, 2025
Unprompted review
Rated 1 out of 5 stars

What a joke!

One star is even too much for this card. Had to call customer service due to a decline on my card. A person who barely spoke. English said that they had to ask me some questions to verify my identity. They kept asking me questions that had nothing to do with me. Then they proceeded to tell me that the card would be blocked and I would have to mail in paperwork to have it unblocked. Funny how they took my payments just fine. I will be canceling both cards that I have with indigo

January 22, 2026
Unprompted review
Rated 1 out of 5 stars

Scam alert

Scam alert. They open account charge you a huge fee to open the account then they close it so I use the card one time and the fees they charge are almost more than what I charged and then they close the account. It's a total scam it's robbery it's ridiculous I'm not paying it.

October 1, 2025
Unprompted review
Rated 1 out of 5 stars

Indigo is not a card to use if you are…

Indigo is not a card to use if you are trying to rebuild credit. I wouldn't advise getting one. There are better options. I paid mine every month early was never late and they never reported it to the credit bureau. However I have talked to people who stated that they will report you if you're late. I decided it was illogical to keep this card if one it's not a benefit and 2 it doesn't give increases of any kind. I neither need a credit card just for the sake of having one if it's not beneficial. IMO

January 17, 2026
Unprompted review
Rated 1 out of 5 stars

Will not let you change your due date

Will not let you change your due date. All my other credit card services are more than willing to accommodate with dates. This card is terrible and I will be canceling when paid off. As a big time social media influencer, I will tell everyone to avoid this company and this card.

January 10, 2026
Unprompted review
Rated 1 out of 5 stars

Its not a card i would recommend

Its not a card i would recommend. No credit line increase and even if you pay ontime they will decline a purchase which is weird. 300 dollar credit linit is all you will get, Its just not worth it to me. Imo youre better off applying for Credit One.

December 30, 2025
Unprompted review
Rated 1 out of 5 stars

Concora serviced Mastercards (Indigo& Milestone)

Indigo MasterCard as well as Concora who services the Milestone MasterCard as well is awful. Every month I'd make my own time payments to both cards via the concora site they would debit them from my account then return them right back to my account. I could not get customer service to understand what I was saying was happening and there was no way to escalate. After 6 months they cancelled both my cards due to suspicious banking activity, when they were the ones returning my payments. This did major damage to my credit which I had gotten the cards to improve. If you are scrapping for every point you can get on your credit (which is who these cards are made for) don't risk those points with any Concora card

October 20, 2025
Unprompted review
Rated 1 out of 5 stars

Just a bad card

I pay off card twice monthly. When the payment is made, it takes 2 days to process, and then Indigo does not allow the post on their side, even though they have taken from my account, for 3 days. The fees are ridiculous. The support is overseas. Good luck understanding them. Suggest you cancel card and obtain another one.

November 30, 2025
Unprompted review
Rated 1 out of 5 stars

Misleading advertising and poor…

Misleading advertising and poor transparency. Indigo markets their card by letting you ‘choose a design,’ but the design I selected was not actually available. They still approved the card but issued a completely different design without telling me. When I contacted support, they admitted that many of the designs shown on the website are ‘not available,’ yet they continue to advertise them.

On top of that, the card comes with very high fees compared to most cards for fair credit — including a hefty annual fee and potential monthly charges. With a 690+ credit score, there are much better options available that are honest about their features. I canceled immediately and would not recommend this card.

September 5, 2025
Unprompted review

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