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Creditsafe USA Reviews 

632
•
TrustScore 4.5 out of 5

4.7

Asset Manager Service
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Review summary

Created with AI, based on recent reviews

Considering 122 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the intuitive platform, noting that searching for credit data, downloading reports, and navigating the dashboard is exceptionally smooth, fast, and efficient for daily operations. Reviewers also deeply appreciate the knowledgeable and supportive staff, who consistently provide detailed explanations, helpful product demonstrations, and responsive assistance throughout the entire onboarding process. Many users highlight how valuable the thorough business insights and credit limits are for managing customer accounts securely. However, some people mentioned occasional communication delays, noted that it took a little extra time to fully understand how to navigate the system, or experienced minor coordination hurdles when primary contacts were unavailable.

What people talk about most

User experience

Reviewers highlight positive aspects of user experience, consistently praising the platform for being... See more

Customer service

Clients share positive opinions on customer service, highlighting responsive, helpful, and knowledgeable... See more

Staff

People report positive experiences with staff, highlighting their professionalism, responsiveness, and... See more

Service

Customers report widespread satisfaction and appreciation for the service provided. Reviewers highlight quick... See more

Response time

Customers consistently note positive experiences with response time, highlighting professional and fast... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have been attending Creditsafe's webinars for years and have been politely asked for our business. We were never harassed or bothered. When the time came to decide to move forward, everything was... See more

Rated 5 out of 5 stars

Quick to reslove issues, and very helpful in explaining their data and how best to use it. Extensive data sets, both domestically and abroad. Great user experience and dashborad.

Rated 5 out of 5 stars

We have used CreditSafe for 5 years. They are a valued vendor with a huge commercial credit database. We also purchased their additional service that provides data on small business term loans. C... See more

Rated 5 out of 5 stars

We have been a customer for around 10 years. Customer service has always been execllent and the services offered have improved in many ways and helped us in researching credit checks for compainies a... See more

Company details

  1. Asset Manager Service
  2. Financial Consultant

Information provided by various external sources

Our team at Creditsafe knows that high quality data on the health of your suppliers, vendors and partners is critical to making smart business decisions. As the world's most used provider of business credit reports and a comprehensive database of 320 million companies worldwide, Creditsafe strives to give financial professionals useful insights on companies whether they're large, small, global or domestic. Let's talk about how our data can help meet your business needs.

Written by the company

Promise 1
Dedicated Account Mananger in the US
Promise 2
Freedom Access, up to 49,999 US credit reports included with all packages
Promise 3
We will never auto-renew your contract

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

632 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 20% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.7

All reviews

(632)

120 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 4 out of 5 stars

First my accounts receivable has…

First my accounts receivable has greatly improved since I started using Credit Safe. I feel the price is fair when used over a year. My biggest issue is the information. How current. Plus not having companies listed.

February 4, 2026
Rated 5 out of 5 stars

New customer

I have been attending Creditsafe's webinars for years and have been politely asked for our business. We were never harassed or bothered. When the time came to decide to move forward, everything was handled quickly and efficiently. We look forward to using Creditsafe this coming year.

January 6, 2026
Rated 5 out of 5 stars

Execptional Service

Appreciated all of the time Dallas Chanclor spent with us explaining our service level and then tailoring the agreement to fit our needs. Exceptional service!

December 15, 2025
Rated 5 out of 5 stars

We would like to highlight the…

We would like to highlight the outstanding personalized attention provided by our Account Manager, Bonnie Ball. She has consistently demonstrated remarkable promptness and professionalism in responding to our requests and queries, ensuring that our needs are met with efficiency and care. Bonnie’s dedication, reliability, and proactive support have been instrumental in our decision to renew our Creditsafe account.

December 13, 2025
Rated 5 out of 5 stars

Jason Shattah has been excellent to…

Jason Shattah has been excellent to work with. He took the time to understand our planned use case, provided clear explanations, and ensured we had everything needed to move forward confidently. His responsiveness and professionalism have made the early stages of this process exceptionally smooth. Based on our interactions so far, Creditsafe is setting a strong foundation for a successful partnership.

December 9, 2025

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