Creditsafe  Reviews 3,699

We have been using Experian for credit checks for a number of years, but recently decided to look at other options due to the reports provided by Experian being hard to read at times and we haven't had the best customer service from Experian either.
After having a teams call with James at Creditsafe, the difference between the two companies was obvious. The quality of reports and information provided by Creditsafe along with the customer service exceeded Experian from the start.
We now have a contract with Creditsafe and I would recommend the switch to anyone currently using Experian.

Peace of mind knowing that we have an insight into how well our customers are doing, which enables us to act quickly if things are going wrong.

Our Account Manager Rachel Rowlands is brilliant and the functionality of the service is exactly what we need. Excellent sercie a,l around.

A very professional company who puts the customer first.

Great service.
Always very helpful and I have the information that I need at my finger tips

It took a while for my business model to align but Credit Safe staff, listened, helped me understand what I needed to achieve the outcome my clients require as they have to provide evidence of low supplychain financial risk for Public Sector contracts.

Whenever a new customer applies for an account Credit Safe is where we go to check their credentials, credit ratings and history, very thorough.

We’ve had a very positive experience with CreditSafe. Our account manager has always been extremely helpful, knowledgeable, and responsive. If there is ever anything he needs to clarify or gather more information on, he will liaise with his wider team and come back to us promptly with the answers we need.
We also appreciate the way additional products and services are introduced to us, informative and relevant, without ever feeling pushy or sales-driven. Overall, the level of customer service and support has been excellent, and we would highly recommend CreditSafe.

Clear easy to use service with good customer service

Creditsafe are excellent. Personable and accessible. Oli has always bern responsive and supported every aspect of our business needs. It makes a diffetence to have a real person who takes time to understand how to help. Faultless service and ahead of competitors.

We have used the services of Creditsafe for several years now and have always found the Customer Service very prompt to deal with any issues (which are few and far between).
James Smith, the Strategic Account Director has been especially helpful in resolving any requests for assistance or special projects and was instrumental in assisting us to have information uploaded directly into our own system for instant access to filed accounts numbers.
They are quick to alert us on any changes that have taken place relating to our customers, gleaned from a variety of sources.
I have no hesitation in recommending their service

Great service from Evan at CreditSafe who dealt with our onboarding quickly and professionally. We were all up and running within days with full access to the reporting system.

The system is easy to navigate, the pricing has been difficult for CreditSafe to get right. Kept trying to charge for Add-Ons that we did not want or require - took quite a few emails to resolve.

We use credit safe for various financial checks on our customers and suppliers. There is a lot of information on the website which enables us to make sound decisions.

Dionne was very helpful and showed me all the areas of the website that I needed to know. The whole process has been smooth and done quickly, I would definitely recommend Creditsafe.

Great service it just works

Lewis was extremely helpful and clearly explained all the important information I needed. We were also offered a very competitive package, which encouraged us to continue our business relationship with Credit Safe.