We have just signed up with creditsafe and so far we cannot fault their services at all. From the inital meeting with Richard, teams help from our accounts manager Sara and our training session wit... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I made an initial enquiry with Samuel Amery with regards to their products and was blown away by the professionalism and service. The products are also excellent but the first impression given by Sa... See more
we have been ustomers fo over 10 years. have always dealt with the same person sho she has looked after our needs very well would not go anywhere alse cannot recommend highly enough Vicky. gwen... See more
Been using Creditsafe for quite a few years and the service levels that are offered beat the competition. Natali always helps and we find the information levels that match our needs.
Company details
Written by the company
As the world's most used provider of company credit reports, we can deliver accurate credit reports from anywhere in the world. Visit Creditsafe today your company's credit score online.
Contact info
Ty Meridian, Malthouse Avenue, Pontprennau, CF23 8BA, Cardiff, United Kingdom
- 02920 886 500
- help@creditsafeuk.com
- creditsafe.com/gb/en.html
4.5
Excellent
4K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 80% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
we have been ustomers fo over 10…
we have been ustomers fo over 10 years. have always dealt with the same person sho she has looked after our needs very well
would not go anywhere alse cannot recommend highly enough Vicky.
gwen Howgate, director
NAK UK ltd
July 31, 2026
Love the enthusiasm
Love the enthusiasm, great insight and clear navigation instructions, very easy to talk to while absorbing info
July 31, 2026
Very happy
My company has been using Creditsafe for a number of years now. The site is very easy to use. Our account manager Alice Woods is lovely to deal with and always makes sure that we are ok which is something we have not always experienced with other companies.
I would strongly recommend Creditsafe.
July 30, 2026
Unprompted review
Clear instructions
Clear instructions, Friendly advice.
Clear quotation and acceptable terms
July 29, 2026
Nathan was very friendly on our teams…
Nathan was very friendly on our teams call
explained how the system worked
July 29, 2026
I've been using credit safe for 9 years…
I've been using credit safe for 9 years now.
I have found their service to be excellent and they are still the most competitively priced credit referencing company, other companies have tried to compete for our business but literally haven't come close! Thank you to Lloyd and Ruby who are very patience and helpful.
July 28, 2026
Vickie Locke is excellent
Vickie Locke is excellent, understands our business and is very supportive.
July 28, 2026
Long standing relationship with…
Long standing relationship with Creditsafe with no issues
July 27, 2026
Richard Thomas was very helpful and…
Richard Thomas was very helpful and informative.
It was nice to have a casual conversation but with a good outcome for both parties!
July 24, 2026
Simple and easy to use
July 24, 2026
Efficient and friendly
July 23, 2026
Excellent service from Creditsafe for…
Excellent service from Creditsafe for my AML requirements. Good price too!
July 21, 2026
The online system is easy to use
The online system is easy to use, the monitoring tool is very handy and helps track Customers and the Customer service is very good when we have any questions
July 13, 2026
Good all round to be fair.
May 7, 2026
No unsubscribe button on emails
July 16, 2026
Unprompted review
Excellent Service
Sandra Szymanska was really easy to deal with, and set everything up with no hassle
July 16, 2026
Unprompted review
Great reports and competitive prices
Great reports and competitive prices. System easy to use and keeps you updated if anything changes on companies you have checked. Customer services are great, really helpful and proactive.
July 7, 2026
Great experience with the team
Great experience with the team and have renewed again for a further 2 years.
July 15, 2026
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.