Creditsafe USA Reviews 

635
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 122 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the intuitive user experience and the comprehensive company data available on the digital platform. Reviewers consistently emphasize the exceptional customer service, noting that staff members are extremely helpful, professional, and responsive. A few other people also felt that the onboarding sessions and detailed training provided clear guidance for navigating the system. Consumers additionally noted that sales associates spent ample time explaining various documents and tailoring agreements to specific business needs. People appreciated the patient support received when setting up accounts and learning how to properly utilize the available tools.

What people talk about most

Customer service

Clients share positive opinions on customer service, highlighting that representatives are consistently... See more

User experience

Users describe positive interactions with user experience, highlighting that the platform is extremely easy... See more

Staff

Reviewers mention positive feedback about staff, consistently describing team members as knowledgeable,... See more

Service

Consumers find service to be exceptionally satisfying, frequently highlighting the helpful support,... See more

Response time

Customers shared immense satisfaction regarding the rapid response time, noting that representatives are... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have been attending Creditsafe's webinars for years and have been politely asked for our business. We were never harassed or bothered. When the time came to decide to move forward, everything was... See more

Rated 5 out of 5 stars

We have used CreditSafe for 5 years. They are a valued vendor with a huge commercial credit database. We also purchased their additional service that provides data on small business term loans. C... See more

Rated 5 out of 5 stars

We have been a customer for around 10 years. Customer service has always been execllent and the services offered have improved in many ways and helped us in researching credit checks for compainies a... See more

Rated 5 out of 5 stars

Quick to reslove issues, and very helpful in explaining their data and how best to use it. Extensive data sets, both domestically and abroad. Great user experience and dashborad.


Company details

  1. Asset Manager Service
  2. also in
  3. Financial Consultant

Information provided by various external sources

Our team at Creditsafe knows that high quality data on the health of your suppliers, vendors and partners is critical to making smart business decisions. As the world's most used provider of business credit reports and a comprehensive database of 320 million companies worldwide, Creditsafe strives to give financial professionals useful insights on companies whether they're large, small, global or domestic. Let's talk about how our data can help meet your business needs.

Written by the company

Promise 1
Dedicated Account Mananger in the US
Promise 2
Freedom Access, up to 49,999 US credit reports included with all packages
Promise 3
We will never auto-renew your contract

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

635 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.7

All reviews

(635)

115 reviews in the last 12 months

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Rated 5 out of 5 stars

Credit Manager

We have been a customer for around 10 years. Customer service has always been execllent and the services offered have improved in many ways and helped us in researching credit checks for compainies and comsumers. We recently had a training for a new employee that was very helpful in navagiting the program.

March 18, 2026
Rated 5 out of 5 stars

Outstanding Experience

David Smith has made our experience seamless. He is quick to respond, always prepared, and goes out of his way to make sure we have the options that meet our company's needs. Highly recommend Creditsafe!

February 22, 2026
Rated 5 out of 5 stars

Logan L. was a great help

Logan L. was amazing showing me the creditsafe platform and what it could do for our company. I appreciate the time he took and his patience in answering all of my questions.

February 18, 2026

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