Creditsafe USA Reviews 596

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 117 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the excellent customer service and the helpfulness of the staff, noting their responsiveness and professionalism. People find the overall user experience to be positive, highlighting the ease of use and the intuitive design of the platform. The service provided is consistently described as excellent, with many appreciating the quick response times and the detailed information offered. However, some people were dissatisfied with customer service, mentioning abrupt interactions or difficulties with login access for multiple users.

What people talk about most

Customer service

Customers consistently note positive experiences with customer service. Reviewers frequently praise the... See more

User experience

Users describe positive interactions with the user experience. Customers consistently highlight the... See more

Staff

Reviewers consistently mention positive feedback about staff. Customers frequently highlight the strong... See more

Service

Consumers consistently find the service to be positive. Many reviewers highlight the excellent customer... See more

Response time

Clients share positive opinions on response time. Many customers highlight the promptness and efficiency of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We have used CreditSafe for 5 years. They are a valued vendor with a huge commercial credit database. We also purchased their additional service that provides data on small business term loans. C... See more

Rated 5 out of 5 stars

I have been attending Creditsafe's webinars for years and have been politely asked for our business. We were never harassed or bothered. When the time came to decide to move forward, everything was... See more

Rated 5 out of 5 stars

CreditSafe includes foreign as well as US customers. It has a monitoring feature that we need in these financial times. It is quick to get the credit information and is very detailed to why the rati... See more

Rated 5 out of 5 stars

We have been a customer for around 10 years. Customer service has always been execllent and the services offered have improved in many ways and helped us in researching credit checks for compainies a... See more


Company details

  1. Asset Manager Service
  2. Financial Consultant

Information provided by various external sources

Our team at Creditsafe knows that high quality data on the health of your suppliers, vendors and partners is critical to making smart business decisions. As the world's most used provider of business credit reports and a comprehensive database of 320 million companies worldwide, Creditsafe strives to give financial professionals useful insights on companies whether they're large, small, global or domestic. Let's talk about how our data can help meet your business needs.

Written by the company

Promise 1
Dedicated Account Mananger in the US
Promise 2
Freedom Access, up to 49,999 US credit reports included with all packages
Promise 3
We will never auto-renew your contract

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

596 reviews

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Replied to 16% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 4 out of 5 stars

First my accounts receivable has…

First my accounts receivable has greatly improved since I started using Credit Safe. I feel the price is fair when used over a year. My biggest issue is the information. How current. Plus not having companies listed.

February 4, 2026
Rated 5 out of 5 stars

New customer

I have been attending Creditsafe's webinars for years and have been politely asked for our business. We were never harassed or bothered. When the time came to decide to move forward, everything was handled quickly and efficiently. We look forward to using Creditsafe this coming year.

January 6, 2026
Rated 5 out of 5 stars

Execptional Service

Appreciated all of the time Dallas Chanclor spent with us explaining our service level and then tailoring the agreement to fit our needs. Exceptional service!

December 15, 2025

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