We have used CreditSafe for 5 years. They are a valued vendor with a huge commercial credit database. We also purchased their additional service that provides data on small business term loans. C... See more
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Review summary
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Our team at Creditsafe knows that high quality data on the health of your suppliers, vendors and partners is critical to making smart business decisions. As the world's most used provider of business credit reports and a comprehensive database of 320 million companies worldwide, Creditsafe strives to give financial professionals useful insights on companies whether they're large, small, global or domestic. Let's talk about how our data can help meet your business needs.
Written by the company
- Promise 1
- Dedicated Account Mananger in the US
- Promise 2
- Freedom Access, up to 49,999 US credit reports included with all packages
- Promise 3
- We will never auto-renew your contract
Contact info
4635 Crackersport Rd, 18104, Allentown, United States
- (855) 551-6903
- csusmarketing@creditsafe.com
- creditsafe.com/us/en.html
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 20% of negative reviews
Typically replies within 24 hours
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Review
Good service at a reasonable price
Still have an issue that we cannot have just one login and see all reviews; my analysts have to use my login so that we have credit reports in one central location
Great Experience
Working with Michelle Thackray and receiving credit reports that are useful.
USER FRIENDLY & EASY TO NAVIGATE
CREDIT SAFE IS USER FRIENDLY WITH UNLIMITED CREDIT CHECKS AND EXCELLENT CUSTOMER SERVICE.
Prompt responce from Samantha to my…
Prompt responce from Samantha to my questions and the consistency of the availability of the reports.
Thank you
Creditsafe has made extending credit to…
Creditsafe has made extending credit to new customers a much more secure process. Objective data is always better than opinions.
Account Manager was great and…
Account Manager was great and diligently followed up and shared new features
Samuel Leh was outstanding to work…
Samuel Leh was outstanding to work with. He had our best interests in mind.
CreditSafe's website is easy to use
CreditSafe's website is easy to use, and the support search feature is a life-saver. The Account reps are very supportive and responsive as well.
Knowledgeable quick service
Great Product and knowledgeable staff
Great Product and knowledgeable staff. This is just what I was looking for
Joel Peralta is great.
Joel Peralta is great. He replies promptly, is very knowledgeable, and eager to help. Thank you.
Peter Iacobellis
Anna F. was great. She and the company made the process very painless. I was given an abundance of information like sample reports etc. so that I could make a decision to come on board. No pressure but straight answers and information. In the end the price and vs. resource fit my need and I agreed to.
TThe best part of working with Creditsafe is Dave Zenith and his knowledge of creditsafe and his great customer service skills. When we ask for help, he is on target and responds back almost immediat
The best part of working with Creditsafe is Dave Zenith and his knowledge of creditsafe and his great customer service skills. When we ask for help, he is on target and responds back almost immediately. I prefer the scores better than any other report I have used...clear, concise and makes my job easier to determine credit limits.
Renewal
Our renewal was handled quickly and accurately. We have found your pricing more attractive than your competition.
We did not know about the collection option, so you might need to emphasize that feature as well.
Great salesperson and easy to access…
Great salesperson and easy to access online portal
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