Crest self storage  Reviews 69

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Used Crest Storage on and off over about 5 years following a House move. Always found the staff extremely helpful and friendly. Gradually downsized storage required and staff were really flexible givi... See more

Rated 5 out of 5 stars

Super friendly staff, round the clock access, facilities are kept at a cool, dry temperature. Toilet facilities there as well which are handy if you are making a long round trip. An issue cropped up... See more

Company replied

Rated 5 out of 5 stars

Such an easy well organised process , Booking was easy , storage area and units were very clean , totally secure put my mind completely at rest., I used my storage unit for 2 months ,worth every penny... See more

Company replied

Rated 5 out of 5 stars

I signed up with Crest a few months ago, and have been a frequent visitor to my units ever since. The facilities on offer are first rate, as is the service - the staff I've dealt with have been highly... See more

Company replied

Company details

  1. Self-Storage Facility

Written by the company

Crest Self Storage, based in Stirling, is your local, family-founded storage solution. If you are new to self storage or new to Crest Self Storage in Stirling, don't worry! We are always ready and eager to help you with any questions that you have. Contact us by phone, email or visit in store. Why Choose Crest Self Storage? Customer-Centric Approach: Whether you're new to self-storage or a familiar face at Crest Self Storage, our dedicated team is always ready to assist. Contact us through phone, email, or visit our store, and experience the support you deserve. 24/7 Access: Enjoy the convenience of a 24/7 access storage facility. Manage your belongings on your terms, giving you the flexibility you need. Versatile Storage Solutions: Our storage centre in the heart of Scotland caters to both personal and business customers. Choose from a range of storage units, from 9 sq ft to 175 sq ft rooms, providing flexible options for all your storage requirements. Top-tier Security: Your security is our utmost priority. Benefit from 24-hour CCTV surveillance, burglar alarms, and smoke detectors. Each storage unit is individually alarmed, and you have the control to lock it with your padlock.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

69 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Easy, Affordable, Accessible

Many different sized units to choose from. We opted for a larger unit that was perfect for our house moving needs. It was reasonably affordable and easy 24 hour access takes the stress out of things. Highly recommend Crest Storage.

Thanks again for playing a part in making our house move so easy.

May 25, 2025
Unprompted review
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Reply from Crest self storage

Hi, thank you for your review. We are happy to have taken some of the stress out of your house move and appreciate your recommendation. All the best in your new home. Kind Regards, The Crest Self Storage Team.

Rated 5 out of 5 stars

Great facility and staff

Super friendly staff, round the clock access, facilities are kept at a cool, dry temperature. Toilet facilities there as well which are handy if you are making a long round trip. An issue cropped up near the end of my stay and the system kept locking me out but the staff worked hard to maintain my access as much as possible. Issues happen, it’s how you react that counts and Crest did great. I’ll definitely use them again and would recommend to everyone for both short and long term needs!

April 29, 2025
Unprompted review
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Reply from Crest self storage

Hi Alex, thank you very much for the kind review. We're so pleased to hear that you found our staff friendly and our facilities convenient and well-maintained. We really appreciate your understanding regarding the access issue and are glad we could resolve it quickly for you. We look forward to welcoming you back in the future. Kind Regards, The Crest Self Storage Team.

Rated 5 out of 5 stars

Great Storage Facility

Used Crest for several years -good service and an excellent facility

February 13, 2025
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Reply from Crest self storage

Hi Norman, thank you very much for the kind review. Kind Regards, the Crest Self Storage Team.

Rated 5 out of 5 stars

Very valuable service

Reception staff very welcoming, friendly and knowledgeable. The storage facilities are clean, secure and accessible. A valuable service!

February 10, 2025
Unprompted review
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Reply from Crest self storage

Hi Simon, thank you very much for the kind review. Kind Regards, the Crest Self Storage Team.

Rated 5 out of 5 stars

Clean, Well organised and Secure

Such an easy well organised process , Booking was easy , storage area and units were very clean , totally secure put my mind completely at rest., I used my storage unit for 2 months ,worth every penny ! Staff were lovely and helpful would definitely recommend. I will be a returning customer

January 29, 2025
Unprompted review
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Reply from Crest self storage

Hi Karen, thank you very much for the kind review. Kind Regards, the Crest Self Storage Team.

Rated 5 out of 5 stars

Good units

Good units, dry and reassuring security.

January 16, 2025
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Reply from Crest self storage

Hi Matt, thank you very much for the kind review. Kind Regards, the Crest Self Storage Team.

Rated 5 out of 5 stars

Office staff approachable and helpful

Office staff approachable and helpful. I had a unit hired for over 5 years. Access was 24hrs using the keypad - easy to use. The premises were always nice and clean. Would recommend Crest and definitely use again.

October 31, 2024
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Reply from Crest self storage

Hi Valerie, thank you very much for the kind review. Kind Regards, the Crest Self Storage Team.

Rated 5 out of 5 stars

Very organised and clean

October 28, 2024
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Reply from Crest self storage

Hi Maura, thank you very much for the kind review. Kind Regards, the Crest Self Storage Team.

Rated 5 out of 5 stars

Clean

Clean, dry, easily accessible and secure

November 4, 2024
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Reply from Crest self storage

Hi, thank you very much for the kind review. Kind Regards, the Crest Self Storage Team.

Rated 5 out of 5 stars

First class facilities, service and staff!

I signed up with Crest a few months ago, and have been a frequent visitor to my units ever since. The facilities on offer are first rate, as is the service - the staff I've dealt with have been highly professional and incredibly helpful. I haven't had a single problem with parking, access or any other aspect, and I'll happily continue to use Crest for as long as needed. Highly recommended.

October 27, 2024
Unprompted review
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Reply from Crest self storage

Hi Tom, thank you very much for the kind review. Kind Regards, the Crest Self Storage Team.

Rated 5 out of 5 stars

Excellent

I was pleased with their service from the day we registered. Staff were polite and helpful. They were also quick to attend when we had an issue at night when no staff were on duty.

October 1, 2024
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Reply from Crest self storage

Hi Lisa, thank you very much for the kind review. Kind Regards, the Crest Self Storage Team.

Rated 5 out of 5 stars

Good customer service

Stuffs were willing to help when I had questions in person and online. I could easily continue my renting even when I was not in Stirling

September 19, 2024
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Reply from Crest self storage

Hi Eric, thank you very much for the kind review. Kind regards, the Crest Self Storage Team.

Rated 5 out of 5 stars

Crest Self Storage staff are brilliant.

The staff at Crest Self Storage are brilliant, always very able and personable.
The facility is secure and well maintained and is well lit and feels safe. I had no qualms about being at the facility at night.
Delays with a house sale meant I needed the unit longer than planned but it was easy to extend the storage agreement on a week to week basis.

July 30, 2024
Unprompted review
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Reply from Crest self storage

Hi Chrissie, thank you very much for the kind review. Kind regards, the Crest Self Storage Team.

Rated 5 out of 5 stars

The place is safe and very convenient

The place is safe and very convenient. I kept my things there for more than a year and my things were safe and I have access to the place 24/7.

June 18, 2024
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Reply from Crest self storage

Hi Jennifer, thank you very much for the kind review. Kind regards, the Crest Self Storage Team.

Rated 5 out of 5 stars

Great Experience

The staff was very helpful from the beginning of my storage term. The facility is always clean, well lighted, and felt safe.

June 24, 2024
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Reply from Crest self storage

Hi Steven, thank you very much for the kind review. Kind regards, the Crest Self Storage Team.

Rated 5 out of 5 stars

Highly recommended storage solution

I rented a unit in the Crest for just over a year and had a very positive experience throughout. The staff was helpful and friendly, with prompt email communication whenever needed. The storage unit was clean and waterproof and my things were kept sound and safe. Very easy 24hrs access. Many thanks to the folks from the Crest! Highly recommended storage solution.

April 5, 2024
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Reply from Crest self storage

Hi Mairi, thank you very much for the kind review. Kind regards, the Crest Self Storage Team.

Rated 5 out of 5 stars

It was a pleasure doing business

It was a delight to deal with the ladies at Crest, Stirling. They were cheerful, courteous, and helpful if I had a question or needed assistance in any way.

March 9, 2024
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Reply from Crest self storage

Hi Jacqui, thank you very much for the kind review. Kind regards, the Crest Self Storage Team.

Rated 5 out of 5 stars

Excellent storage facility

Excellent storage facility. Easy to access around the clock! . The staff are excellent and make the process very straight forward.
Thank you

January 30, 2024
Unprompted review
Crest self storage  logo

Reply from Crest self storage

Hi Clara, thank you very much for the kind review. Kind regards, the Crest Self Storage Team.

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