I have tried to call and left messages also sent emails about arranging collection of goods. However you sent them by Royal Mail and yes they hace gone missing, and I have left you a message but you h... See more
Company replied
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See what reviewers are saying
Was able to tailor the order. Company very easy to contact and they were really quick reply. One part of my order was out of stock but they let me know & an alternative was sent as soon as possible
We ordered all our women's softball kit through Cricket Pavilion, it was a simple process. The kit arrived quickly and in a great condition, and from our research, we know we get the best price on the... See more
Great experience dealing with cricket pavilion. Bat was out of stock but had an email from Shaun saying they’d upgraded my daughter’s bat for free. Minor issue with the delivery but that was the carri... See more
Company details
Written by the company
At Cricket Pavilion we specialise in providing you with the very best cricket equipment across the men's, women's and junior game. We work hard to find the best brands, bring them together on our website so you can easily find that perfect brand for you.
Contact info
Irwell Close, LE15 6SX, Oakham, United Kingdom
- info@cricketpavilion.co.uk
- cricketpavilion.co.uk
4.4
Excellent
49 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
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Cricket pavilion's customer service is…
Cricket pavilion's customer service is first class. I needed to change the pads I ordered to a bigger size and the manner in how this was handled is rarely seen these days. The communication was fair, professional and thorough with no fuss. The products are great and value for money and would recommend this site to anyone purchasing cricket equipment in the future.
March 11, 2025
First Class
Great experience dealing with cricket pavilion. Bat was out of stock but had an email from Shaun saying they’d upgraded my daughter’s bat for free. Minor issue with the delivery but that was the carriers fault and not these guys. Would definitely use again. Thanks guys 👍🏻
February 4, 2025
Fast delivery and great service
November 28, 2024
Great indoor and astro spikes
Great indoor and astro spikes. Slight delay with the order and tracking, but they replied swiftly and sorted it out. Will order from them again. Thank you.
November 7, 2024
Great Communication
The communication from the team was excellent. The parcel was ordered and received in a timely manner.
October 9, 2024
Order took over 3 weeks to arrive
Order took over 3 weeks to arrive, and I had to chase for updates. Perhaps if I had been offered a discount code for the future, or some other rectification of the situation, I would have rated higher.
August 5, 2024
Fantastic product and was regularly…
Fantastic product and was regularly communicated with regarding the garment and arrival time.
July 16, 2024
Highly recommended
Excellent service, great communication and a quality product, highly recommended
July 15, 2024
Product was finished to a great standard…
Product was finished with great detail and finished up to a great standard.
July 15, 2024
A very user friendly website and also…
A very user friendly website and also staff were quick to react to questions.
May 10, 2024
Bought this as a gift for a cricket…
Bought this as a gift for a cricket coach.
He is very pleased with the bag.
April 23, 2024
Done a really good job on my trainers
Done a really good job on my trainers. Looks great! 👍🏻
March 15, 2024
My lightest and best pair of sneakers are now cricket spikes
As an over-50 cricketer, I've found bowling in standard cricket spikes tough, especially on heavier grounds. I turned to Cricket Pavilion to convert my lightest trainers into spikes. From start to finish, their service was outstanding. I'm now looking forward to the next season with fewer excuses for my bowling!
I'll surely recommend them to my network of friends within the cricket community.
Thank you, Shaun and Cricket Pavilion.
February 20, 2024
Unprompted review
Reply from Cricketpavilion
Thank you so much for the positive feedback. We really appreciate it!
Great service & high-quality
Great service turning around an order very quickly and delivering high-quality garments - as always!
January 1, 2024
Fantastic product!
December 11, 2023
Speedy delivery and a quality item for…
Speedy delivery and a quality item for my cricketing daughter👌
December 5, 2023
A really great service- my trainers are…
A really great service- my trainers are now circket shoes!!
October 11, 2023
Brilliant service and product
September 21, 2023
Superb service and excellent level of…
Superb service and excellent level of communication
September 8, 2023
Good Communication & Service
Thanks very much - good communication all the way through the purchase / delivery. Helmet also excellent!!!
June 22, 2023
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