Criminaldamage Reviews 261

TrustScore 2.5 out of 5

2.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Trying to send a T-Shirt back that was a Medium but is absolutely enormous! following all advice for returns but to no avail…delaying tactics at every turn. Would not advise buying from this company... See more

Rated 3 out of 5 stars

Didn’t get the delivery next day, however we’re kind enough to refund the postage. Parcel arrived a few days later. This has happened on a few occasions, which is rather annoying when it’s last minute... See more

Rated 5 out of 5 stars

Back in 2011 criminal damage is the only place I would shop for jeans they had a nice weight to them, fit perfect and were warm. I was pleasantly surprised to find things have not changed. Purcha... See more

Rated 1 out of 5 stars

The quality has declined seriously, just 2 years ago I purchased the same coat/jacket which has now arrived thinner than the one I previously owned. More cheaper in quality, seeming and stitching isn’... See more

Company details

  1. Shopping & Fashion

Written by the company

Founded in East London 1991 Criminal Damage is a pioneering streetwear brand. Influenced by London's melting pot of culture, design and music the brand aimed to make their own statement. Manifesting and growing with this culture was integral in the brand's ability to consistently evolve. The brand resonated with punks, goths, skaters, hip-hop heads and serviced the fashion forward culture who weren't afraid to push boundaries.


Contact info

2.5

Poor

TrustScore 2.5 out of 5

261 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I ordered a coat

I ordered a coat, and it was delayed in the post for abour 20days, but I was updated, and kept informed. When i called the number the staff were helpful. I was also refunded the postage. It did arrive just a little later, due to tge courier they were using which they have now chanced.

February 28, 2023
Unprompted review
Rated 1 out of 5 stars

SCAMMER AND THIEVES

I ordered two hoodies from this website over a month ago, but I still haven't received my order. The customer service is non-existent and they refuse to refund or resend the product. Despite the fact that the product hasn't even been shipped yet, they continue to make up excuses. I am extremely disappointed with this service and would not recommend it to anyone. Don't give your money to these thieves

January 13, 2023
Unprompted review
Rated 1 out of 5 stars

Brought a coat from here

Brought a coat from here, sent it back still haven't received a refund or even any acknowledgement they have received my item back, been around 3 weeks now. What is your trick here wait so long then steal peoples money

February 1, 2023
Unprompted review
Rated 1 out of 5 stars

Order #35057

Hello, this is the third email I sent to find out, when will I receive my package from December 28, 2022. I’ve been waiting for this package for a month... it’s amazing!
Especially when you tell me to mail back a week later if the status doesn’t change. And that’s the case, still at the same stage since January 3. I wait, I wait and I still wait. But this is starting to annoy me. It’s not professional at all. You don’t even bother to see what’s going on. You prefer to send me a random message that the carrier have problems. What I can understand, but it’s been a month!!!!

December 27, 2022
Unprompted review
Rated 1 out of 5 stars

Avoid at all costs

Avoid at all costs. Quality of CD products has dropped, and their customer service is as poor as it gets. Over 3 weeks for delivery, reply to email the same. Waste of money and time.

December 7, 2022
Unprompted review
Rated 5 out of 5 stars

Tempted? Buy it!

I must say, as my first time ordering from here, I was a bit weary, but I have heard a lot of good things about these guys so as soon as I saw the sale, I was on it!
Ordering was super easy, and the deals were 🔥
Took a while to get here because of all the strikes, but to be fair, I was constantly updated about everything which gave me that piece of mind that it will get here eventually, and it’s not CD’s fault!
Received the items yesterday and I am SMITTEN! The quality, the prints, the fabrics, EVERYTHING! They are perfect and well worth the money!!

December 11, 2022
Rated 1 out of 5 stars

Cool clothes terrible service

They have cool clothes but shocking service and started ignoring my emails after they made me wait 2 months for a pair of cargos I missed out on all of the Black Friday sales because they decided marketing items they didn’t have in stock would be a good idea - won’t be shopping with them again unfortunately.

Edit: They actually got back to me with a refund. Merry Christmas to me - I'm still not really sure about their logistics though but at least they came through with it in the end.

October 25, 2022
Unprompted review
Rated 2 out of 5 stars

Awful Sizing

Mediocre quality clothes and absolutely terrible sizing. I'm a UK size 18 womens and the 2XL is too small for me. 2 years ago I was a 16 and the 2XL was still too small. Don't recommend

December 6, 2022
Unprompted review
Rated 1 out of 5 stars

Worst experience ever

i wanna give zero star to this.i ordered one hoodie for my bf as a birthday present like month ago and i didn’t receive it yet , paid extra for shipping too. well, his birthday passed already. I send them few mails and they only replied one saying that we already shipped your item , you’ve to contact the royal mail now . Like, what kind of behaviour is this, i am the one whose spending money on it and also giving a shipping money still i am the one who is here without any product and have to deal with their mail thing.
listen to me people, do not order from them.

November 19, 2022
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look