Criminaldamage Reviews 261

TrustScore 2.5 out of 5

2.5

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Rated 1 out of 5 stars

Trying to send a T-Shirt back that was a Medium but is absolutely enormous! following all advice for returns but to no avail…delaying tactics at every turn. Would not advise buying from this company... See more

Rated 3 out of 5 stars

Didn’t get the delivery next day, however we’re kind enough to refund the postage. Parcel arrived a few days later. This has happened on a few occasions, which is rather annoying when it’s last minute... See more

Rated 5 out of 5 stars

Back in 2011 criminal damage is the only place I would shop for jeans they had a nice weight to them, fit perfect and were warm. I was pleasantly surprised to find things have not changed. Purcha... See more

Rated 1 out of 5 stars

The quality has declined seriously, just 2 years ago I purchased the same coat/jacket which has now arrived thinner than the one I previously owned. More cheaper in quality, seeming and stitching isn’... See more

Company details

  1. Shopping & Fashion

Written by the company

Founded in East London 1991 Criminal Damage is a pioneering streetwear brand. Influenced by London's melting pot of culture, design and music the brand aimed to make their own statement. Manifesting and growing with this culture was integral in the brand's ability to consistently evolve. The brand resonated with punks, goths, skaters, hip-hop heads and serviced the fashion forward culture who weren't afraid to push boundaries.


Contact info

2.5

Poor

TrustScore 2.5 out of 5

261 reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

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Rated 3 out of 5 stars

Size was very off

I ordered a Small and looks like an XL so unfortunately gave it to my brother besides from that i great quality and designs

January 4, 2022
Rated 1 out of 5 stars

Wouldn’t purchase from this retailer…

Wouldn’t purchase from this retailer again.
Slow to send items and no tracking.
‘AfterShip’ the app/tracking facilitator used by criminal damage still says the items are waiting to be shipped.
I have an email saying the item has apparently been shipped however I’ve still not received anything.

January 4, 2022
Rated 1 out of 5 stars

Sent me damaged goods and incomplete order

8/12 I called CD to say my order was incomplete and that part of the order was damaged the gentleman was rude but said send pictures and they will take care of it, 2 weeks after sending the pictures and several follow up emails I'm still being ignored. Honeslty some companies do not deserve your money if you happen to get the items you ordered in good nick great but if there's a problem God help you because they will not!.I am really disappointed, now with Xmas round the corner I'm having to buy again. They dont care about the customers and thats wrong ....I'll have to find a way to get my money back when they could have just sorted it out. Treat people better, without your customers you would not have company to run 🤌

December 23, 2021
Rated 1 out of 5 stars

Shocking

Shocking. Firstly I had a fake despatch email with a fake tracking number. Only to be told they don’t have my order in stock yet. After waiting a few more weeks I received my parcel, containing the wrong items. Customer service replied to my email once and then have been ignoring me ever since.

Terrible company, don’t order from them x

December 21, 2021
Unprompted review
Rated 1 out of 5 stars

Despite consistent warnings to refund…

Despite consistent warnings to refund us they have continued to ignore this department, to the point where we have decided to take legal action against these charlatans. NEVER EVER BUY FROM THESE PEOPLE!

December 16, 2021
Unprompted review
Rated 1 out of 5 stars

Not very good service I’m afraid

Unfortunately I’m not in a position to comment as I’m still waiting on my items to be replaced and sent back to me. Spoke to customer service and they have said they haven’t sent them yet because they have a large backlog. But Royal Mail say they have delivered them to me. Someone doesn’t know what they doing and it’s a Christmas present, not very happy

December 15, 2021
Rated 1 out of 5 stars

Product not received

The delivery man told he left something because he can't deliver but we receive nothing
Still waiting for the product
We send a mail, but no response....
Could you write us back and let us know where our product is ?
It s now very urgent

December 14, 2021
Rated 4 out of 5 stars

Love the clothes!

Great products and ranges offered, especially the Pokemon collection, but it’s a bit disappointing that the order cannot be edited, even within an hour after purchase.

December 13, 2021
Rated 1 out of 5 stars

My god..

My god... they didnt ship after 3 weeks - fake tracking number and missing christmas deadlines!

December 7, 2021
Unprompted review

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