Trying to send a T-Shirt back that was a Medium but is absolutely enormous! following all advice for returns but to no avail…delaying tactics at every turn. Would not advise buying from this company... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Didn’t get the delivery next day, however we’re kind enough to refund the postage. Parcel arrived a few days later. This has happened on a few occasions, which is rather annoying when it’s last minute... See more
Back in 2011 criminal damage is the only place I would shop for jeans they had a nice weight to them, fit perfect and were warm. I was pleasantly surprised to find things have not changed. Purcha... See more
The quality has declined seriously, just 2 years ago I purchased the same coat/jacket which has now arrived thinner than the one I previously owned. More cheaper in quality, seeming and stitching isn’... See more
Company details
Written by the company
Founded in East London 1991 Criminal Damage is a pioneering streetwear brand. Influenced by London's melting pot of culture, design and music the brand aimed to make their own statement. Manifesting and growing with this culture was integral in the brand's ability to consistently evolve. The brand resonated with punks, goths, skaters, hip-hop heads and serviced the fashion forward culture who weren't afraid to push boundaries.
Contact info
107-113 Whitechapel Rd, E1 1DT, London, United Kingdom
- 020 7247 0089
- care@criminaldamage.co.uk
- criminaldamage.co.uk
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Size was very off
I ordered a Small and looks like an XL so unfortunately gave it to my brother besides from that i great quality and designs
I still haven’t received mynitem
Ordered item over the weekend with 48…
Ordered item over the weekend with 48 hr delivery service, gave it an extra day due to back holiday but still no parcel, not worth paying for 48 delivery if you don't get your items in 48 hrs
Wouldn’t purchase from this retailer…
Wouldn’t purchase from this retailer again.
Slow to send items and no tracking.
‘AfterShip’ the app/tracking facilitator used by criminal damage still says the items are waiting to be shipped.
I have an email saying the item has apparently been shipped however I’ve still not received anything.
Sent me damaged goods and incomplete order
8/12 I called CD to say my order was incomplete and that part of the order was damaged the gentleman was rude but said send pictures and they will take care of it, 2 weeks after sending the pictures and several follow up emails I'm still being ignored. Honeslty some companies do not deserve your money if you happen to get the items you ordered in good nick great but if there's a problem God help you because they will not!.I am really disappointed, now with Xmas round the corner I'm having to buy again. They dont care about the customers and thats wrong ....I'll have to find a way to get my money back when they could have just sorted it out. Treat people better, without your customers you would not have company to run 🤌
Ordered a sweat shirt it never turned up!
I ordered, got despatch notification and tracking, parcel was never received by Royal Mail, no communication and when I queried they had no stock! No time to reorder therefor a refund…
Would not use again
Shocking
Shocking. Firstly I had a fake despatch email with a fake tracking number. Only to be told they don’t have my order in stock yet. After waiting a few more weeks I received my parcel, containing the wrong items. Customer service replied to my email once and then have been ignoring me ever since.
Terrible company, don’t order from them x
The wrong item was delivered
The wrong item was delivered, this happened when my partner ordered from your site as well
The items that I’ve ordered no longer…
The items that I’ve ordered no longer was available. Was given the choice to choose or get a refund, chose an alternative, I’m still waiting for my delivery!!!
Despite consistent warnings to refund…
Despite consistent warnings to refund us they have continued to ignore this department, to the point where we have decided to take legal action against these charlatans. NEVER EVER BUY FROM THESE PEOPLE!
Not very good service I’m afraid
Unfortunately I’m not in a position to comment as I’m still waiting on my items to be replaced and sent back to me. Spoke to customer service and they have said they haven’t sent them yet because they have a large backlog. But Royal Mail say they have delivered them to me. Someone doesn’t know what they doing and it’s a Christmas present, not very happy
Product not received
The delivery man told he left something because he can't deliver but we receive nothing
Still waiting for the product
We send a mail, but no response....
Could you write us back and let us know where our product is ?
It s now very urgent
The quality of cloth is not worth than…
The quality of cloth is not worth than the price,
I’ll get good quality in supply and demand hoodies. For good price and good quality cloth
Thanks
Love the clothes!
Great products and ranges offered, especially the Pokemon collection, but it’s a bit disappointing that the order cannot be edited, even within an hour after purchase.
5 stars the quality of the garment is…
5 stars the quality of the garment is fantastic.
Great service kept up to date regularly by email so knew exactly when and where my purchase was. Quick delivery to. Will definitely order again.
My god..
My god... they didnt ship after 3 weeks - fake tracking number and missing christmas deadlines!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








