Criminaldamage Reviews 261

TrustScore 2.5 out of 5

2.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Trying to send a T-Shirt back that was a Medium but is absolutely enormous! following all advice for returns but to no avail…delaying tactics at every turn. Would not advise buying from this company... See more

Rated 3 out of 5 stars

Didn’t get the delivery next day, however we’re kind enough to refund the postage. Parcel arrived a few days later. This has happened on a few occasions, which is rather annoying when it’s last minute... See more

Rated 5 out of 5 stars

Back in 2011 criminal damage is the only place I would shop for jeans they had a nice weight to them, fit perfect and were warm. I was pleasantly surprised to find things have not changed. Purcha... See more

Rated 1 out of 5 stars

The quality has declined seriously, just 2 years ago I purchased the same coat/jacket which has now arrived thinner than the one I previously owned. More cheaper in quality, seeming and stitching isn’... See more

Company details

  1. Shopping & Fashion

Written by the company

Founded in East London 1991 Criminal Damage is a pioneering streetwear brand. Influenced by London's melting pot of culture, design and music the brand aimed to make their own statement. Manifesting and growing with this culture was integral in the brand's ability to consistently evolve. The brand resonated with punks, goths, skaters, hip-hop heads and serviced the fashion forward culture who weren't afraid to push boundaries.


Contact info

2.5

Poor

TrustScore 2.5 out of 5

261 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Super bad costumer service

Super bad costumer service! I have email them so may times since last February whit out any response to my issue, when the hoodie i bought totaly lost its color. I would never recommend this brand. In my opinion a company is never better that there way they handle with problems.

On Sat, 6 Mar 2021 at 16:45, susanna wrote:
Hello I order some gift for Christmas and unfortunately, all the pattern of one sweater has disappear. It is just one color no, that happened after the first wash. Luckily I washed it on its own so no other cloths got damage. My order nr is 176461. And it is the whirlpool hood thas just a hood now, now whirl pool 😊. All the others hoodies was great. I wonder if I can have a new own that will not loose color or have a refund if all of them has them same problem.
Many thanks
Susanna Falken

(i have sent the picture of the sweater several times)

September 15, 2021
Unprompted review
Criminaldamage logo

Reply from Criminaldamage

Hello Susanna,

Thank you for your feedback. Please can you email us your order number and the details and we will certainly can look into this for you

Rated 2 out of 5 stars

I don’t recommend this company

The product looks amazing but it is terribly overpriced for what it is. I wore it once and noticed the print was peeling off. I emailed once, then sent pictures when asked, but received no reply. Terrible customer service. I don’t recommend using this company. The item should not be faulty for the overly expensive price. The material is very thin too.

September 15, 2021
Unprompted review
Rated 1 out of 5 stars

Wrong item sent twice

I ordered one of their Pokémon collaboration sweatshirts and they sent me the wrong item twice. They do not send a return label with the package and you’re left printing a return label at the post office.

The customer service is alright and they’re understanding but that is irrelevant as it wouldn’t be necessary if they did the job right in the first place. How would you mistaking it send the wrong item twice.

September 10, 2021
Unprompted review
Rated 5 out of 5 stars

Excellent website

Excellent website, easy to use and lots to choose from. Quick delivery too. Will definitely be buying from you again.

September 9, 2021
Rated 5 out of 5 stars

Love love love these shirts

Love love love these shirts

I used to own a black and white checkered Criminal damage shirt for years, but had to say goodbye when it got too worn and old.

Tried other brands and they either are too thick as if you're going out in a blizzard or soo thin poorly made.

Criminal Damage make em just right

August 25, 2021
Rated 3 out of 5 stars

TAXES

I orderd a hoody and paid for shiping. It arrived at my country (the netherlands) and i had to pay more taxes. Which is not the company s fault but something y'all need to keep in mind.

August 17, 2021
Rated 5 out of 5 stars

Loved this brand since day one

Love this brand since day one. All of their lines are unique and fit you to a T! You will not be disappointed. I purchased over ten track suits since I found out about them and love every single one of them. I always get complimented on them. Thanks CD!!

August 10, 2021
Criminaldamage logo

Reply from Criminaldamage

Thank you so much for your kind words Cary!

Rated 1 out of 5 stars

first it took longer then promised /did…

first it took longer then promised /did not arrived to my door /paid customes you lost a good customer

August 10, 2021
Criminaldamage logo

Reply from Criminaldamage

Dear Joseph,
Thank you for your feedback, unfortunately due to current circumstances shipments to certain destinations are taking longer than usual.
Please can you email us on care@criminaldamage.co.uk in regards to the order not arriving at the door and we will look into this further for you.

Best
Criminal Damage

Rated 5 out of 5 stars

Excellent top service

Products came in a timely manner, all my needs were met. Excellent service.

August 10, 2021
Criminaldamage logo

Reply from Criminaldamage

Glad yo see you are happy with everything Mr Fares Alfares

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look